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This is a great app to have, and so informative!!!
Love, Love, LOVE Lucky Orange! Installation was a breeze and super fast, their guides are easy to understand, and they answered the few questions I had really fast! Who doesn't adore quick, friendly, knowledgeable customer service?! I'm really looking forward to learning from all of the information this app is giving me. I finally feel like I am starting to understand all of the stats I've been getting. Just one suggestion - and I have been told they are working on it - please, please, please make mobile live chat available SOON! I don't always have my laptop on, but my phone is always in my hand. Thanks, Lucky Orange!
I am finding this App extremely useful and it is interesting to see what visitors are interested in viewing, and for how long they spend time viewing the various pages. I'm currently using the free version but will upgrade as I think the information achieved is invaluable.
These are words we love to hear! Seeing what your customers’ experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thank you for this five-star review, and please let us know if you need anything!
Cheers - Justin from Lucky Orange
わかりやすい
ありがとう! - Emilia from Lucky Orange
It's a really cool app. It makes it easier for me to have an overview over my customers, see where they leave my website and improve it accordingly.
Thrilled to hear how Lucky Orange has made a positive impact across your website! Being able to understand your visitors is invaluable. Thank you for sharing the Lucky Orange love! We’re here if you need anything else.
Cheers - Emilia from Lucky Orange
The app os far is very insightful. I have made changes to my website based on the interactions I've observed using Lucky Orange. Every bit helps with an online store. This app is another great tool.
It's great to hear that you've already made changes to your website based on insights you gained from Lucky Orange! Please don't hesitate to reach out if there's anything we can help you with! Happy tracking!
Cheers - Bradley from Lucky Orange
This app is just so good, there is so much interesting features in it to your shopify store.
Thank you for taking the time to leave us a review! We’re thrilled you enjoy our customer support and technology. There really is nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. Thank you so much for your review, and we wish you continued success! Let us know if there’s anything else we can help you with.
Cheers - Emilia from Lucky Orange
Really love all the features within this app. My customer service manager Justin T is awesome. Thanks!
Emilia did a great job of helping us understand Lucky Orange and the available features to help us perfect our shopping experience for our customers. Would highly recommend!
Thank you for the five-star review! I'll pass along your kind words. Using CRO tools to better understand your visitor's behavior can significantly impact your business. We're here if you need anything else!
Cheers - Bradley from Lucky Orange
Very nice APP it has helped us improve our customers experience. We have uninstalled it as we found it to be a drag on our store speed. Also you need to be careful as BOTS will eat up your page allowance if you do any advertising. Mix bag review, still this APP can be very helpful. Updates, thank-you for your reply going to reinstall!
Thank you for your review. Bot traffic is a frustrating issue for any website. Lucky Orange can help you identify bot traffic so you can avoid wasting money on ads that won’t produce sales. It can be shocking to finally see how much bot traffic is coming to your site, but now you have the information needed to audit all of your traffic sources to make sure you’re not getting bad traffic. This is especially true if you’re running paid ads.
Once you’ve identified a source of bots, you can use Lucky Orange to stop tracking these “visitors” by blocking the IP address(es). Here’s a guide to help: https://help.luckyorange.com/article/30-block-ip-addresses-from-being-tracked-on-my-site-including-my-own
Let’s talk about site speed for a moment. In regards to our code and its impact on your site speed, our code is loaded asynchronously. Because of this, our code doesn’t load on your site until the essential elements have loaded and are fully functional. The impact on your store’s speed should be minimal: https://help.luckyorange.com/article/137-will-lucky-orange-slow-down-my-website
Additionally, Lucky Orange is pleased to report that Yottaa, an industry leader for analyzing website speed, published their annual report on the impact of 3rd party applications on website performance. In comparison with other conversion rate optimization tools, Lucky Orange received the highest mark (green check mark) indicating our software has little to no performance impact on websites. The link to the report can be found below should you be interested in exploring further validation of Lucky Orange’s commitment to maintaining your website speed. https://www.yottaa.com/resources/2020-ecommerce-3rd-party-index/
If there are any other questions we can answer, please don’t hesitate to reach out. You can reach out to us by phone (text or call) at +1-913-200-3927 or by emailing support@luckyorange.com. We also can connect via WhatsApp.
Cheers - Bradley from Lucky Orange