Anmeldelser (1.456)

Samlet bedømmelse
4,7
Antal pr. bedømmelsesniveau
  • 86 % af bedømmelserne er på 5 stjerner
  • 6 % af bedømmelserne er på 4 stjerner
  • 2 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 5 % af bedømmelserne er på 1 stjerner
7. juni 2015

A good app for us most times, but it is pretty glitchy. We set things up and the settings do not stick. It is useful/helpful information and we will keep it!

Thanks!
Matt Ruggiero
www.pennyschoice.com

Penny's Choice
USA
Næsten 4 år bruger appen
Redigeret 3. juni 2022

App works great when installed correctly. Customer service is hit or miss on first attempt but eventually they get the job (whatever it is) done. Love this app and really appreciate all the insight for how customer shop.

Dio Candle Company
USA
Mere end 3 år bruger appen
Lucky Orange LLC svarede 1. november 2021

Thank you for your kind words and recommendation! We love to impress our customers with our technology and support. Seeing exactly what your visitors and customers do and ...

Redigeret 27. oktober 2023

10/27/23 Update: I'm going to update my review to 4 stars. I used the previous version for almost 2/3 years and unfortunately, this version doesn't have the tagging and consistently fetches images which diminishes the quality of the recordings. I'll respond to the email.

Since they've upgraded, I've spent 3 days going back and forth with their support to get this app to work. I wouldn't ...

Used By God
USA
Cirka 3 år bruger appen
Lucky Orange LLC svarede 23. oktober 2023

I apologize for the confusion that having an account on the older version of our platform and the current version created for you when trying to log in to view recordings. I’ ...

Redigeret 26. februar 2022

This app is great... when it works, it can be buggy and a lot of the times and sometimes doesn't track certain visitors seemingly randomly. Otherwise a useful tool.

MoshimoDesign
USA
Næsten 3 år bruger appen
Lucky Orange LLC svarede 28. februar 2022

Thank you for taking the time to leave a review. We appreciate your business and would like to connect with you to resolve your tracking issue. At your earliest convenience, ...

22. marts 2023

We are just starting our 7 day trial and are very excited to get a glimpse into our customer, how they shop, what can help with our conversion and get a better picture for our reporting.

CAMI NYC
USA
Næsten 2 år bruger appen
Lucky Orange LLC svarede 23. marts 2023

Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. We appreciate your review, and I’m here if you have any ...

15. marts 2022

I love this app, it's one of the first ones i go to when logging in. Wish you could see customer status.

THE ARCHER BOUTIQUE, LLC
USA
Næsten 2 år bruger appen
Lucky Orange LLC svarede 23. marts 2022

These are words we love to hear! We’re happy to be one of the apps you use when you first log into your store. Thank you for your review and your feedback. I’ve passed it ...

26. oktober 2022

I use this app to follow the conversion journey for my customers. It's also useful to see where they are dropping off so I can optimize my site.

this is willow
Canada
Næsten 2 år bruger appen
Lucky Orange LLC svarede 26. oktober 2022

Thank you for your review! Using conversion rate optimization tools to identify where visitors are dropping off and then using sessions to understand why they aren't ...

16. marts 2022

This app is incredibly cool! I love the heat maps and visitor sessions. It really helps me understand how customers are interacting with my site. I've only been running it for a few hours, but I'm excited to gather more data and see how I can improve conversions.

MAGIE ÉTRANGE
USA
Næsten 2 år bruger appen
Lucky Orange LLC svarede 23. marts 2022

Great to see that Lucky Orange continues to play a crucial role in the growth of your website and business. Visitor behavior really makes all the difference in improving ...

18. april 2016

Still figuring out how to use the app - but excellent customer service.

Lucky Iron Fish
Canada
Mere end et år bruger appen
16. oktober 2023

Really like the product, but as a new business the free tier runs out very quickly and paying for the next tier is a little to much just now. Once I'm more profitable I'll be happy to pay for a broader service.

Trendy Tables
Storbritannien
Mere end et år bruger appen
Lucky Orange LLC svarede 19. oktober 2023

Thank you for your review and feedback. Visitor behavior is powerful in growing a business as you discovered. We're here should you need anything!

Cheers - Emilia from Lucky ...