Anmeldelser (1.363)

Samlet bedømmelse
4,7
Antal pr. bedømmelsesniveau
  • 86 % af bedømmelserne er på 5 stjerner
  • 6 % af bedømmelserne er på 4 stjerner
  • 2 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 5 % af bedømmelserne er på 1 stjerner
24. marts 2023

There is so much information within Lucky Orange that a couple of clicks through the app certainly do not do it justice. We are most excited to examine more closely the customer behavior online. The screen captured videos of every customer's experience on the website is very cool. It will enable us to target very specific areas of website communication that other wise we would not know. Great product!

BravoWalk Dog Collar
USA
Mere end et år bruger appen
Lucky Orange LLC svarede 28. marts 2023

Thank you for the five-star review! Glad you are discovering insights about your visitor's behavior with Session Recordings. Please don't hesitate to reach out if there's anything we can help you with!

Cheers - Bradley from Lucky Orange

13. januar 2023

Great app, have been using for a week and provides great insight. Justin Tomlinson from the Lucky Orange team spent some time helping me get set-up which was also very useful. Thanks from preciouspresents.co.uk (check us out)

Precious Presents
Storbritannien
Mere end et år bruger appen
Lucky Orange LLC svarede 13. januar 2023

Thank you so much for your wonderful feedback! We are happy to hear that our app is providing great insight. We appreciate you taking the time to let us know. Please don't hesitate to reach out if there's anything else we can help you with.

Cheers - Bradley from Lucky Orange

Redigeret 13. april 2020

Best app to understand why your customers aren't converting, I thought I had a store with fantastic user experience based on my previous shopify stores, but turns out what I learned so far doesn't apply to all stores... For example, the upsell on my cart's page doesn't show on certain devices unless the user scrolls down (and I wanted it to be visible immediately), another example has to do with older age groups (main audience for one of my stores) as they didn't realize there are more images for the product that they can see by simply swiping left or right, this made them keep on changing the variants to view the product in its other colors (it was a problem with a specific theme, so I added a swipe icon on the first image)... At first I thought their monthly price is not within my budget as I didn't need the app often, so I paid $50 for a limited lifetime deal with some other app, only to realize later on that I use it way more often than I originally thought, AND no one masters the app like Lucky Orange starting with its features, functionality, ease of use, speed, and ending with its super amazing support team. Thank you for such a great app :)

Camel Bey
Jordan
Mere end et år bruger appen
Lucky Orange LLC svarede 13. april 2020

Thank you so much for this great review! There really is nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. We’re thrilled to be part of your journey and wish you continued success!

Cheers - Justin from Lucky Orange

Redigeret 24. oktober 2019

Wow, the amount of insight from this app is quite amazing. There is so much you can do with it and a lot of options. It's my first week but the insights have already been invaluable. Yes, you pay, but it is a cheap investment for you to learn your customer website interactions and improve your sales funnel.

Really impressed with Lucky Orange.

Binoid CBD
USA
Mere end et år bruger appen
Lucky Orange LLC svarede 24. oktober 2019

My team is thrilled to hear that we've been able to impress you with our insights, learn about your customer interactions and improve your sales funnel. It was a pleasure to speak with you during your 15-minute personalized setup call; be sure to let me know if you need assistance with anything. As always, thank you for sharing the Lucky Orange love with this review!

Cheers-Justin from Lucky Orange

16. oktober 2018

I used this app to see where my traffic was coming from, and how they were responding to my different tests. This is 110% worth it, I would recommend this to anyone who had questions about why are people reacting a certain a way to a change they implemented on their site. This will help you find out all your problems!

Chosenfiveclub
USA
Mere end et år bruger appen
11. september 2018

So amazing. I've used tools many years ago that tried to do something similar (clicktale) but I think they've gotten the user interface really close to perfect. Big fan of this-- gives you perfect visibility of what your customers are running into when they have problems/confusions/etc.

Luxury Playstyle
USA
Mere end et år bruger appen
30. maj 2020

Lucky Orange is one of the most powerful tools I've ever seen. look what the customer is doing where he goes with his eyes, seeing your own side is very valuable. often it is the small details that make it up. you can find them with Lucky orange. so that the shop gets better and more perfect over time. Dimitrios Gorlas www.gomeinyoga.com

GOmeinYOGA Shop
Tyskland
Mere end et år bruger appen
Lucky Orange LLC svarede 3. juni 2020

It sounds like you’ve been able to dive right into the insights and find ways to improve your website. Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your store. Thanks for the five-star review, Dimitrios! Don’t hesitate to reach out should I or my team be able to assist you in any way.

Cheers - Justin from Lucky Orange

18. oktober 2018

I migrated away from HotJar on the advice of a colleague who is in the same business space as I am, and I am very happy I did. For my purposes, LuckyOrange has been a huge help in analyzing exactly what is happening in my Shopify store, both from a customer experience perspective, and a store management perspective. I haven't even used all of the capabilities yet, such as Chat and HeatMaps, but I plan to dive into that very soon. Above everything else, the support has been outstanding. I am a small shop in a very large world of drop-shipping, and it is a very dense business space. It would be very easy for an application provider to just miss, or even dismiss me, as there are others out there creating more revenue than I am right now. I spent 33 years in the Enterprise IT arena as an App Developer (we were called Programmers back then...uh oh...dating myself), a Technician, an IT Manager for a multi-billion $$ Healthcare Provider, a Consultant, and a Solutions Architect designing systems for SMB, and Enterprise level businesses, and I am well-aware of what great support is, and what not-so-great support is. LuckyOrange is absolutely in the former category, and I hope as they grow they stay that way. As long as they do they will have my business. Count on it. Great job LuckyOrange, and a very sincere and thankful shout-out to Justin! He is a Star.

Michael Nitka
President
FitCapri, INC.

FitCapri
USA
Mere end et år bruger appen
1. november 2021

Always helpful when I have an issue. LO is one of my fav apps. It shows all your UTM tracking and you can see live screen view. Has good filtering.

BOT CARZ
Storbritannien
Mere end et år bruger appen
Lucky Orange LLC svarede 2. november 2021

We’re honored to be considered one of your favorite Shopify apps! UTM parameter tracking and live view are some of my favorite features too. Using Lucky Orange insights to learn more about your website visitors can help create an exceptional online experience. Thank you for your review, and we’re here should you need anything!

Cheers - Justin from Lucky Orange

Redigeret 21. november 2018

10/16/2018 > Great idea for an app, currently testing the app, the interface looks simple, the results matching Google Analytics which is great but with better and user friendly interface, outstanding customer and technical support from Bradley.

11/21/2018 > This App is beyond great, the live views, chat, recordings, polls, co-browsing, and Heatmaps, I used it all, I am able to customize customer behavior and adding tags and alerts based on the customer experience, I was able to know what cause the customer to bounce after reaching a certain page like 404 page not found, I was also able to teach the customers how to use how to use the website correctly ( Like hover on images to zoom ) with an interactive questions using the polls, planning to use exit intent poll next to show a customer that added an item to the cart and plans to leave the website a coupon code.

Blue Fish Company Inc.
USA
Mere end et år bruger appen