Anmeldelser (1.203)

Samlet bedømmelse
4,7
Antal pr. bedømmelsesniveau
  • 86 % af bedømmelserne er på 5 stjerner
  • 5 % af bedømmelserne er på 4 stjerner
  • 2 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 5 % af bedømmelserne er på 1 stjerner
27. september 2021

i used this app to help me see why my store wasn't generating sales and it was amazing as I can see the recording of those who visit my website but have one comment if possible I would like you to return the feature where I can sort visitors by the length of their stay on my website

Slim Fit
USA
3 måneder bruger appen
Lucky Orange LLC svarede 27. september 2021

Seeing exactly what your visitors and customers do and experience on your website through session recordings can make all the difference in improving your website and growing your business. Thank you for your feedback; we’ve already logged your feature request and will be looking at adding it in the future. Thank you for your review, and we’re glad to be a part of your website’s journey. Happy tracking!

Cheers - Kelsey from Lucky Orange

15. december 2020

It's really a must have for an e-commerce store! Very useful to understand the customer behavior and can help if you have any problem on your website that you can't see. I 100% recommend it ! The only thing i have to say is in my opinion the interface of the application could be better but still a really great app!

HiGlowy
Frankrig
Cirka 2 måneder bruger appen
Lucky Orange LLC svarede 23. december 2020

“Must-have for an e-commerce store” is a phrase we love to hear from our customers. Thank you for your review and recommendation. We would love to earn your five-star review, so please reach out if there is anything you need! Happy tracking!

Cheers - Jordan from Lucky Orange

27. marts 2021

I have just started using this app. Had questions for the support team & they were very prompt & helpful.

Treasure Knot
Australien
Cirka en måned bruger appen
Lucky Orange LLC svarede 31. marts 2021

We’re so happy that you’ve been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible, both now and in the future. Using Lucky Orange insights to learn more about your website visitors can help create an exceptional online experience. Wishing you continued success - we're here should you need anything!

Cheers - Jordan from Lucky Orange

20. juni 2017

A true insiders looks a customer psychology.

Life Telescopes
Canada
Cirka en måned bruger appen
Redigeret 1. juli 2019

This app stopped recording Adds to cart and most of the view content recordings regardless of live sessions! The support team was absent due to weekends! Later the team reached me and helped me through skype chat. They resolved the issue and found out that my theme was a problem due to a design change of my cart. Moreover, he showed me how the site was loading for a long time.

Jawolry
Schweiz
Cirka en måned bruger appen
23. marts 2020

It seems to be a practical app with a lot of potential
However, I can't evaluate it in such a short time. But even in such a short time, I learned a little more about my potential customers. For example: Why someone hangs on a catalog page instead of clicking on a product page ...

manstone.be
Belgien
22 dage bruger appen
Lucky Orange LLC svarede 23. marts 2020

As you continue your journey with Lucky Orange we hope we can demonstrate the power of the insights you can gain on your customers by using our app. We would love to earn your 5-star review once you have had time to experience the full value of Lucky Orange!

Cheers- Kelsey from Lucky Orange

Redigeret 26. februar 2022

This app is great... when it works, it can be buggy and a lot of the times and sometimes doesn't track certain visitors seemingly randomly. Otherwise a useful tool.

MoshimoDesign
USA
21 dage bruger appen
Lucky Orange LLC svarede 28. februar 2022

Thank you for taking the time to leave a review. We appreciate your business and would like to connect with you to resolve your tracking issue. At your earliest convenience, please email us at support@luckyorange.com to get the conversation started. I look forward to hearing from you soon.

Cheers - Bradley from Lucky Orange

26. oktober 2022

I use this app to follow the conversion journey for my customers. It's also useful to see where they are dropping off so I can optimize my site.

this is willow
Canada
20 dage bruger appen
Lucky Orange LLC svarede 26. oktober 2022

Thank you for your review! Using conversion rate optimization tools to identify where visitors are dropping off and then using sessions to understand why they aren't converting can be incredibly helpful when optimizing your site. Please let us know if there's anything we can help you with!

Cheers - Bradley from Lucky Orange

Redigeret 6. september 2018

Took time to get customer service to respond. They stated they sent emails but I never received any (checked my spam folders as well) and my calls were not answered nor returned. After leaving a bad review I received a phone call immediately!

The issue is finally fixed!

App works well but there are times when the tracking is a bit off.

Adorn Monogram Gifts
USA
8 dage bruger appen
28. juli 2019

I love this app, it's great! Gave me the desperately needed insight I required to help convert more sales. the UI is a little outdated but the core functionality is gold.

The Pod Cases
USA
6 dage bruger appen