Anmeldelser (842)

Samlet bedømmelse
4,7
Antal pr. bedømmelsesniveau
  • 87 % af bedømmelserne er på 5 stjerner
  • 6 % af bedømmelserne er på 4 stjerner
  • 2 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 5 % af bedømmelserne er på 1 stjerner
6. februar 2024

Very useful tools. Sometimes it has issues rendering the images, but overall it's pretty good.

Distreo
Rumænien
7 dage bruger appen
Lucky Orange LLC svarede 8. februar 2024

We're thrilled that you've been able to get valuable data from Lucky Orange. It's incredible to see how people are using your website and where they click/scroll/etc. Regarding the issue you described, please reply to my last email. This will allow my team to research and identify what could be going on. I look forward to hearing from you soon!

Cheers - Emilia from Lucky Orange

19. november 2023

So far so good. I haven't been using the app very long but my onboarding call was really helpful and promising! I look forward to seeing how this app can help my team understand customer behavior even more!

Golden Chic®
USA
6 dage bruger appen
Lucky Orange LLC svarede 4. december 2023

We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Plus it’s always great to connect with our customers. :-) Thank you for your review! Don’t hesitate to reach out if you need anything.

Cheers - Emilia from Lucky Orange

15. oktober 2024

Overall works really well, sometime the captured video shows up a little strange, but not that major

Retainer Xpress
Storbritannien
6 dage bruger appen
Lucky Orange LLC svarede 21. oktober 2024

Thanks for leaving us a review! Accessing what your clients do on your website is so rewarding! Regarding the session recording appearing a bit strange, could you please respond to my last email with more information? We want to investigate your issue and find a resolution if possible. I look forward to hearing from you soon, and thanks again for your review!

Cheers - Jordan from Lucky Orange

12. december 2023

I've been using LO for a week and so far so good. previously I was using another app but it lacks some feature that LO has. With chat function, heat map and details analytics approach LO seems to be a good app to use. Moreover it is GDPR friendly.

studiomoien.com
Luxembourg
4 dage bruger appen
Lucky Orange LLC svarede 15. december 2023

Great to see that Lucky Orange continues to play a crucial role in the growth of your website and business. Visitor behavior really makes all the difference in improving sales! Privacy was our priority since Day 1, and we're proud to be GDPR and CCPA friendly. :-) Thank you for your review, and we’re here should you need anything else!

Cheers - Emilia from Lucky Orange

13. september 2023

Emila was great in showing me around, her enthusiasm and sales skills were excellent, she took time, listened and dint cut me off when we ran over time. Thank you.
I'm yet to see the benefit of Lucky Orange from my few days using it; at the moment I have too many aspects that aren't working as I would expect. I will keep going for a little longer before deciding if I commit to it. I like the idea, just not convinced it works in the real world as well as the developers think.

Frenchsoaps
Storbritannien
4 dage bruger appen
Lucky Orange LLC svarede 27. september 2023

I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success and are thrilled that we were able to impress you with our technology, onboarding and customer support. Thank you for allowing us to be part of your store’s journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking!

Cheers - Emilia from Lucky Orange

5. maj 2025

Der Anmeldeprozess ist ne Katastrophe. Gestern noch am Rechner zu Hause angemeldet, heute im Büro komme ich nicht rein. Neues Passwort generiert, no Chance. Ich frage mich, warum die App über eine externe Website läuft und nicht direkt in Shopify? Das nervt.

GoodMorning.World
Tyskland
Cirka 18 timer bruger appen
Lucky Orange LLC svarede 9. maj 2025

Vielen Dank für Ihre Bewertung! Unser Team hat sich mit Ihnen in Verbindung gesetzt und das Problem scheint derzeit gelöst zu sein. Sollten weiterhin Probleme auftreten, wenden Sie sich bitte an support@luckyorange.com. Viel Spaß beim Tracking!

Viele Grüße – Justin von Lucky Orange

8. maj 2025

Great

Hair resurrection
Canada
4 måneder bruger appen
Lucky Orange LLC svarede 15. maj 2025

Thank you for your review! We’re so happy that you’ve been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible, both now and in the future. Please let us know if you need anything!

Cheers - Justin from Lucky Orange

9. oktober 2024

at first glance Lucky Orange looks good - looking forward to exploring the program in detail!

Aged Care & Medical
Australien
9 dage bruger appen
Lucky Orange LLC svarede 10. oktober 2024

These are words we love to hear! We can't wait to see how you use visitor behavior to grow your website and business. If you need anything, please don't hesitate to reach out to our team at support@luckyorange.com. We are here to support you and are happy to help if you need anything! Happy tracking!

Cheers - Jordan from Lucky Orange

22. januar 2025

I am still testing the system and waiting on a suitable time to have an onboarding call so that we can better understand feature and benefits, but from what we have seen so far, this is very useful and will add value to our knowledge base making decision making more practical.

Status Quo Clothing
Australien
6 dage bruger appen
Lucky Orange LLC svarede 24. januar 2025

Thank you for your review! Being able to see what visitors do and experience on your Shopify store can make all the difference in improving the customer experience and your conversions. Please respond to the most recent email from out team and we can work with you to coordinate a good time to set up an onboarding call. Thanks again for your review and do not hesitate to reach out with any further questions!

Cheers - Emilia from Lucky Orange

17. november 2024

I see insights of customer behaivors and stats

MERVOR
Holland (Nederlandene)
6 dage bruger appen
Lucky Orange LLC svarede 18. november 2024

Those are words we love to hear! Nothing feels better than discovering ways to enhance your customer experience. We’re always here if you need anything!

Cheers - Emilia from Lucky Orange