Rezensionen (1.397)
Anpassen
-
Nach Bewertung
Impressive app. The recordings are smooth and accurate. Fast and friendly support. They also have a nice live chat feature.
Those are words we love to hear! Nothing feels better than finding ways that make your customer experience better than ever. We’re passed your review along to our sales and development teams to share the love. Thank you for your five-star review, and we’re always here should you need anything!
Cheers - Kelsey from Lucky Orange
Great app and highly useful for our website.
This app is very very handy when you want to look at the recordings. Most of the time it is pretty accurate. A few things I don't like about it is that there is no mobile application that I know of and it is super buggy on my phone to use from shopify. Also, I have noticed that it is less accurate than the live view option in spotify, sometimes is says that there are no ppl even though there is actively someone on my website according to the live view.
Very useful and insightful app. Did the trial but I'm unable to do in monthly at the moment but will definitely use in the future :)
I have to use my PC to be able to view the dashboard. I can’t see it on my iPhone or iPad. I especially should be able to see it on my iPad since I see the desktop sites of most websites.
Oh no! We are sorry for the inconvenience and frustrations you’re experiencing with our app. My team and I would like to connect with you to learn more about what you’re experiencing and make things right. Please reach out to us by phone (text or call) at +1-913-200-3927 or by emailing support@luckyorange.com. We hope to hear from you soon.
Cheers - Bradley from Lucky Orange
Good idea! but the support customer is very slow. They said free 7 days but when I paid, they didn't plus 7 free days??? when I deleced app, I have to pay for it. Install again, pay again...stupid app.
A lot of great tools to help with insight. Well supported and intuitive to get up and running. Customer support is very helpful!
Thrilled to hear that your gaining insight into your visitor behavior with Lucky Orange. Thank you for the five-star review and kind words. Please don't hesitate to reach out if there's anything else we can help you with!
Cheers - Bradley from Lucky Orange
This is my favorite heat map! I have used this app at multiple jobs and it has been immensely helpful in trying to figure out some of the pain points our customers experience from a UX perspective. Can't recommend it enough and a great support team too!
Thank you for your five-star review and recommendation! Getting that front row experience to see how your customers use your website makes all the difference in growing your business. We wish you continued success, and don't hesitate to reach out should we be able to help you in any way!
Cheers - Jordan from Lucky Orange
Amazing app to see what users are doing on the site. I fixed so many errors I didn't know existed.
Thank you so much for sharing the Lucky Orange love! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks for this five-star review! Always here if you need anything from our team.
Cheers - Emilia from Lucky Orange
Incredible app! The greatest technical support I ever received, from Justin Tomlinson. Thank you Justin for helping me get up and running by the new year!