Rezensionen (1.390)

Gesamtbewertung
4,7
Anzahl pro Bewertungsstufe
  • 86 % der Bewertungen sind 5 Sterne
  • 6 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 5 % der Bewertungen sind 1 Sterne
16. Februar 2021

I am new to the Ecom game, but I immediately recognize when there's professionalism behind the team. At the moment the app runs smoothly, it's giving me the info I need, and everything is intuitive and easy to set-up. If I have to say what can be improved, I would say maybe to make the Help Center more detailed, but then they come with a set-up call, which is a plus. They know what they are doing. How you do one thing, you do everything, and the first impression and feelings are excellent.

RESOLUTE TRAVELER
Italien
Etwa 3 jahre mit der App
Lucky Orange LLC hat geantwortet 22. Februar 2021

Wow! It sounds like you’ve been able to dive right into the insights and find ways to improve your website. We love to hear that Lucky Orange insights gave you that front row experience to show you how visitors use your website and drive changes that have helped grow your business. Thank you for sharing that Lucky Orange love, and please don’t hesitate to reach out if we can be of service in any way! Happy tracking!

Cheers - Jordan from Lucky Orange

16. Juli 2021

This app gives valuable insights into what visitors are doing on your store and where there's roadblocks and friction. The UI is super easy to use and the support is great. Recommended.

Bar Stool Gems
Kanada
Etwa 3 jahre mit der App
Lucky Orange LLC hat geantwortet 16. Juli 2021

Seeing exactly what your visitors and customers do and experience on your website through session recordings and heatmaps can make all the difference in improving your website and growing your business. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review and recommendation, and happy tracking!

Cheers - Justin from Lucky Orange

24. April 2015

I used Lucky Orange on my previous website which was not a Shopify site. It is extraordinarily helpful to see where customers are in real time and to jump in if they need help. The live chat service definitely made me quite a few sales. Don't hesitate to add it!

My Wedding Decor
Australien
Etwa 3 jahre mit der App
29. Oktober 2019

This app is amazing! It is really helping me better understand how my customers navigate and use my site and where they are dropping off. It's a great way to see what may be unclear or confusing to a customer as they are experiencing the website. Justin was also very helpful, taking the time to walk me through the app and some of the features on the phone. Definitely, recommend!

All Girl Shave Club
Vereinigte Staaten
Etwa 3 jahre mit der App
Lucky Orange LLC hat geantwortet 30. Oktober 2019

It can be hard to understand exactly how your customers are interacting with your website and more importantly what prevent them from converting. Glad to hear Lucky Orange is helping you to uncover insights to drive improvements.

Cheers- Justin from Lucky Orange

Bearbeitet am 21. April 2020

Great App. Bradley in customer support was more than helpful with any issues I had! Highly recommend. I've been using it for years!

InJewels Healing Jewelry
Vereinigte Staaten
Etwa 3 jahre mit der App
Lucky Orange LLC hat geantwortet 13. April 2020

We’re honored to get the opportunity to work with you and truly appreciate your business! I can’t say enough how happy we are to be a part of your journey and wish you continued success. Please don’t hesitate to reach out to us should you need any further assistance.

Cheers- Bradley from Lucky Orange

27. Juli 2020

I Love Lucky Orange! The amount of information it provides is indispensable! I definitely wouldn't run a store without it.

Astro Globes
Australien
Fast 3 jahre mit der App
Lucky Orange LLC hat geantwortet 29. Juli 2020

“Indispensable” is something we love to hear from our customers! Seeing what your customers experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thank you for this five-star review, and happy tracking!

Cheers - Jordan from Lucky Orange

12. Dezember 2020

It is amazing what this app can do. I love it... Easy to install, and they will give you a free walk-thru to show you how it all works. Awesome customer service after too!

Electric Whispering
Vereinigte Staaten
Fast 3 jahre mit der App
Lucky Orange LLC hat geantwortet 14. Dezember 2020

Being able to see firsthand how customers spend time on your website can make a huge difference for your website and customer experience. I’m here if you have any questions! Thanks for spreading the Lucky Orange love.

Cheers - Jordan from Lucky Orange

30. Juni 2020

seems to suit our needs to far. We are taking it one extra step to record the users email address. This will help us determine site issues/ user error.

TAYST COFFEE ROASTER
Vereinigte Staaten
Fast 3 jahre mit der App
Lucky Orange LLC hat geantwortet 1. Juli 2020

We’re so glad that Lucky Orange has been able to provide you with the visitor behavior insights you need! If you need any help passing in email addresses into your Lucky Orange account, please don’t hesitate to reach out to our team by emailing support@luckyorange.com. Thank you for your review!

Cheers - Jordan from Lucky Orange

Bearbeitet am 11. Februar 2024

Have recently moved from Classic version to their new version, and absolutely love the insights and interface. Powerful tool, must have for all E-Comm businesses.

Little Seedling
Australien
Fast 3 jahre mit der App
Lucky Orange LLC hat geantwortet 30. Oktober 2023

We appreciate your review and recommendation! ! It's fantastic to hear that you find Lucky Orange valuable for monitoring real-time data and customer interactions. Visitor behavior makes all of the difference! Thanks again for your review and recommendation, and please don't hesitate to reach out if you need any assistance.

Cheers - Emilia from Lucky Orange

21. Februar 2022

I used this app to help improve the layout and navigation of my store and ultimately my conversion. I can see what customers are struggling with and It would never have occurred to me if not for this app. Don't even try to open your store without it. GET -THIS-APP-AND-THANK-ME-LATER! Enough said...lol

Igbo Tees
Vereinigtes Königreich
Fast 3 jahre mit der App
Lucky Orange LLC hat geantwortet 21. Februar 2022

It sounds like you’ve been able to dive right into the insights and find ways to improve your website. Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your store. Thank you for the review and don’t hesitate to reach out should I or my team be able to assist you in any way.

Cheers - Kelsey from Lucky Orange