Gesamtbewertung
4,7
Anzahl pro Bewertungsstufe
  • 85 % der Bewertungen sind 5 Sterne
  • 5 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 5 % der Bewertungen sind 1 Sterne
18. Februar 2016

Just started the site and we really love the ability it gives us to understand our visitors. We were able to see where some of our visitors fell off and are working on solutions to increase our cart sales. Great app!

Glamorous Chicks Cosmetics
Vereinigte Staaten
Fast 2 jahre mit der App
7. November 2016

Lucky Orange is hands down the best website tracking app I've ever used. The amount of information this app provides you makes it nearly impossible not to increase your sales. I give the highest recommendation to Lucky Orange. They've created an awesome app. Please get this app today! You will not regret it!

Retro T Shop
Vereinigte Staaten
Fast 2 jahre mit der App
14. November 2018

You NEED this app if you have a website. PERIOD! Get this. I own YOLOtek.com and this app allows me to see an actual recording of my last 200 visitors, so I can see if the move quickly to purchase or what is holding them back. Can't tell you how many times I find mistakes on our website that i only see when watching recordings. This app is CRAZY COOL and super cheap! Get it now!

YOLOtek
Vereinigte Staaten
Mehr als ein jahr mit der App
20. März 2020

I had to pause my shop because of the Corona virus situation but I didn't want to delete my app that's why I decided to contact the app and their amazing customer support adviced me to gave me 3 months for free because of the current situation. They are amazing. I hightly, highly recommend them. You won't regret!

Touch Led Light
Bulgarien
Mehr als ein jahr mit der App
Lucky Orange LLC hat geantwortet 20. März 2020

There is no playbook for how to navigate this current landscape but one thing we do know is that we are here to support our customers in anyway we can. We are glad to be able to retain your business!

Cheers- Justin from Lucky Orange

11. Februar 2019

I love this app to help me understand what potential issues and glitches customers who are browsing my store may be running into, which in turn may hurt my sales. Seeing what glitches there are or why they might not be buying helps me know what I need to change or fix. Great customer service as well.

Kabalo
Vereinigte Staaten
Mehr als ein jahr mit der App
20. November 2016

I bought Lucky Orange soon after opening my shop when I wasn't getting any sales. It's been critical for helping me solve design problems on my shop. Although it has many very cool and useful features, the session recordings have been the most valuable to me. There's nothing like watching your visitors navigating around your store, seeing what they see, to pinpoint problems that you couldn't see when you designed and tested it. Their tech support is also very responsive and good. I've only had to contact them once. After a few emails exchanged and we couldn't solve the problem, one of their developers actually pulled my session into debug mode so that he could troubleshoot. Oh, and that was during my free period before I purchased it. Buying the subscription to Lucky Orange was a no brainer after that! It's awesome!

Something Special Pet Supplies
Vereinigte Staaten
Mehr als ein jahr mit der App
25. Oktober 2021

Very easy to use with helpful support! We've been able to get a ton more insight into our users' behavior using Lucky Orange.

PlayBetter
Vereinigte Staaten
Mehr als ein jahr mit der App
Lucky Orange LLC hat geantwortet 25. Oktober 2021

Thank you for your review and kind words! Learning the pain points your customers are having and being able to quickly address them is invaluable. Nothing feels better than finding ways that make your customer experience better than ever. Thanks again for your review, we’re always here should you need anything!

Cheers - Kelsey from Lucky Orange

13. November 2018

This is the best app that i have ever used to see what the problem is on my store and what problems my customer have during their purchase. A must-have app I can highly recommend it. You will see everything as your customer sees and what problems he has. The biggest issue i see was the apps with pop up. Every time they see this they not find where to close it and leave the store.

Without this app you will never know this.

For me the best app that i have ever tried out on Shopify and bring me the most conversion rate because i eliminate the issues after seeing them.

5 Stars from me!!!

Store
Deutschland
Mehr als ein jahr mit der App
25. Oktober 2019

Justin did a great job helping me figure out what was going on with the app in my store.
He responded to all my emails very quickly.
I love this app as I can see exactly what customers are doing, and where they are dropping off.

It helps to know what is working and what is not. That way I can make changes to my site as needed.
Thanks so much Justin

Bingos Dog Shop.com
Vereinigte Staaten
Mehr als ein jahr mit der App
Lucky Orange LLC hat geantwortet 28. Oktober 2019

We want to make sure your website is offering your customers an outstanding experience and we try our best to offer our customers the same. Thank you for allowing Lucky Orange the opportunity to make an impact!

Cheers- Justin from Lucky Orange

Bearbeitet am 13. April 2020

Best app to understand why your customers aren't converting, I thought I had a store with fantastic user experience based on my previous shopify stores, but turns out what I learned so far doesn't apply to all stores... For example, the upsell on my cart's page doesn't show on certain devices unless the user scrolls down (and I wanted it to be visible immediately), another example has to do with older age groups (main audience for one of my stores) as they didn't realize there are more images for the product that they can see by simply swiping left or right, this made them keep on changing the variants to view the product in its other colors (it was a problem with a specific theme, so I added a swipe icon on the first image)... At first I thought their monthly price is not within my budget as I didn't need the app often, so I paid $50 for a limited lifetime deal with some other app, only to realize later on that I use it way more often than I originally thought, AND no one masters the app like Lucky Orange starting with its features, functionality, ease of use, speed, and ending with its super amazing support team. Thank you for such a great app :)

Camel Bey
Jordanien
Mehr als ein jahr mit der App
Lucky Orange LLC hat geantwortet 13. April 2020

Thank you so much for this great review! There really is nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. We’re thrilled to be part of your journey and wish you continued success!

Cheers - Justin from Lucky Orange