Rezensionen (1.390)

Gesamtbewertung
4,7
Anzahl pro Bewertungsstufe
  • 86 % der Bewertungen sind 5 Sterne
  • 6 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 5 % der Bewertungen sind 1 Sterne
22. September 2023

Emilia stands out as the epitome of exceptional customer support at Lucky Orange. Her response time is nothing short of lightning-fast, and her efficiency is unmatched. In my personal opinion, the level of assistance she provides cannot be surpassed. I wholeheartedly recommend Emilia for a well-deserved appraisal from the company due to her outstanding skills and impeccable communication. Thank you once again, Emilia, for your outstanding support.

Gary

Veechop
Vereinigtes Königreich
10 monate mit der App
Lucky Orange LLC hat geantwortet 27. September 2023

Emilia here! Thank you so much for your kind words, Gary! I love working with our customers to help you get the most you can from Lucky Orange. Thanks for sharing the Lucky Orange love! We’re always here should you need anything!

Cheers - Emilia from Lucky Orange

8. Mai 2023

Great experience so far. App is loaded with lots of useful features and Justin has been a huge help getting us started. Excited to see how Lucky Orange can help us improve!

Burdock Brewery
Kanada
10 monate mit der App
Lucky Orange LLC hat geantwortet 11. Mai 2023

Thanks for the kind words! I'm glad you're having a great experience. I'll be here to assist you every step of the way. Let's work together to unlock the full potential of Lucky Orange for your website!

Cheers - Justin from Lucky Orange

20. November 2018

Lucky Orange is amazing! I tried another app, Hindsight, and Lucky Orange is far superior in terms of functionality and data. LO's customer service is also amazing. They offer an intro 1:1 consulting and it is SO HELPFUL to understand what the tool is capable of right off the bat, so you're not wasting too much time catching up/pieces things together. I feel very supported by the LO team and highly recommend them.

Project 925
Vereinigte Staaten
10 monate mit der App
17. Mai 2019

This on of the best Apps for your Shopify store and their support team is second to none,very fast to help with any problem you may have. I would give more stars if I could.

Shedstar
Vereinigte Staaten
10 monate mit der App
5. Juni 2020

Absolutely amazing app. Been using it for a couple of weeks now and I have to say it's worth every penny I spent into it. Let's you know how to optimize your site, product page - helps with conversions which is the absolute most important thing about a site. Huge props!

Depawtment
Vereinigtes Königreich
10 monate mit der App
Lucky Orange LLC hat geantwortet 8. Juni 2020

For all the visual learners out there, Lucky Orange is a great solution to bring your most important website analytics together in a consumable way. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review, and happy tracking!

Cheers - Jordan from Lucky Orange

21. April 2021

I used this app to see heatmaps, it works well, while it'd be great if it can extend the free trial to larger views since we're a new shop and not have a lot of budgets to afford paid apps.

Family Life Shop
Sonderverwaltungsregion Hongkong
9 monate mit der App
Lucky Orange LLC hat geantwortet 21. April 2021

Thank you for your review! Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. We have several options to extend your trial, so please let me know if you would like more information or have any questions. Happy tracking!

Cheers - Jordan from Lucky Orange

11. Oktober 2023

This app is the best in class and it’s very useful. The only issue is sometimes it doesn’t get the screen recordings properly showing blank screen and I cannot see customers’ behavior but other than that it’s pretty aesthetic and easy to use!

Kilim Couture New York
Vereinigte Staaten
9 monate mit der App
Lucky Orange LLC hat geantwortet 16. Oktober 2023

Thank you for taking the time to leave us a review! If you're still experiencing this issue, please reach out to us at suppport@luckyorange.com.

Cheers - Justin from Lucky Orange

24. Februar 2021

Very useful app to track your purchases and website visitors. Amazing tool. Love it. Customer support is very good

Essancia
Indien
9 monate mit der App
Lucky Orange LLC hat geantwortet 26. Februar 2021

We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks for this five-star review! Always here if you need anything from our team.

Cheers - Jordan from Lucky Orange

13. Mai 2024

Lucky Orange is such a hidden gem! We had an onboarding call with Justin Tomlinson who showed us all the features of the app and I'm blown away! I'm especially impressed by the heatmap feature and the recordings as I know it'll help us find areas of improvement. Justin was very patient and answered all our questions.

Dewy Hours
Kanada
5 tage mit der App
Lucky Orange LLC hat geantwortet 17. Mai 2024

Thanks for leaving us a review! It's great to hear Lucky Orange referred to as a "hidden gem." We love that Lucky Orange helps you unlock the magic of visitor behavior and provides the insights you need to grow your business and Shopify store. Heatmaps and session recordings are our favorites too! :-) I'm always happy to answer any and all of your questions, and we're only an email away if you need anything else. Thanks again for your review, and happy tracking!

Cheers - Justin from Lucky Orange

30. Oktober 2021

Very useful app to see what is happening "on the other side of the screen". And very kind and professional support. Thanks Justin!

Holistik Bloom
Spanien
9 monate mit der App
Lucky Orange LLC hat geantwortet 1. November 2021

Thank you for your review! Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. When you can see what’s happening on “the other side of the screen,” you get a front seat to your customers’ online interactions. Thanks for sharing the Lucky Orange love, and we’re always here should you need anything!

Cheers - Justin from Lucky Orange