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I am four days into my trial and this app has shown me so many ways my store is falling down when customers visit - this app is worth it's weight in gold and great value for money. You could pay the same just for a decent chat let alone all the the insights it gives you! Perfect, I am not getting rid of this after my trial it's addictive - mind you I am not getting much work done watching it lol - Julia https://earringz.co.uk
So far this app is amazing - i love the fact that i can see what my customers are looking at, and then able to target those specific areas. The live option is amazing as well. the only reason I'm subtracting a star, is because sometimes it doesn't let me know in time that someone is on my site, and the chat is delayed. Causing me to lose the opportunity at speaking to a potential customer. Otherwise, thumbs up
UPDATE: soon after i posted this review, a representative contacted me and was very helpful in solving my earlier issues. All is good now, I am officially %100 satisfied.
A perfect app to keep track of your customers. Helps alot to point out the issues that is causing your customers to leave your site. It works like a cctv cam on your website. The best part is the video recordings and heatmaps so that you know what exactly each customer is doing on your site. Highly recommended!
There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. You're right! It's very similar to a CCTV for your website! Instead of blindly trying to improve your website, you can isolate the issue and fix it by using Lucky Orange to see visitor behavior. Thank you for your review and don’t hesitate to reach out if you need anything!
Cheers - Emilia from Lucky Orange
Great! Personalised support & advice provided for our store. Intuitive & easy to configure.
Thank you for highlighting our personalized support! We take pride in making the onboarding experience as smooth as possible. As our founders always said, you shouldn't need a PhD in analytics to use visitor behavior to improve your website! We're thrilled to hear that you found our platform intuitive and easy to configure. Always here to assist your store's growth! Thanks for taking the time to leave this review!
Cheers - Emilia from Lucky Orange
great app they solved my problem ! and they give me 30 days free trail also ! Highly recommend app !
Solving problems is a challenge we gladly accept! We appreciate the recommendation and let us know if we can be of service in any other way.
Cheers- Bradley from Lucky Orange
This is the best app for growing your online business because you can clearly see what confuses or discourages the customers so you can adjust quickly. I am amazed that an app like this exists. The customer support is wonderful and ready to help you with anything. 5 stars!
We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your conversions and business. Our team is always here to help, and we’re thrilled we were able to impress you with both of our support and technology. Thanks for this glowing review, and happy tracking!
Cheers - Justin from Lucky Orange
Super easy to use, provides lots of valuable information. Easy to see all data at once, definitely helpful. I found so many mistakes on the store thanks to this app and being able to see the store through a customer's eyes.
Highly recommended!
Getting a front seat to your customers online interactions can be truly invaluable when you are making decisions for your website. Thank you for your recommendation, and please don't hesitate to reach out if we can be of assistance at all. Happy tracking!
Cheers - Kelsey from Lucky Orange
Probably the most integrated and powerful analytics and sales tools I've ever used. Delivers way more than promised!
I love how you can see every users interactions in order to determine why they are dropping off, etc.
I'm not rating the app, I'm rating the help Emilia got me when I had problems connecting my email. Thanks to her, I'll be able to use the features.
Emilia here! Thank you so much for this rave review! We love to impress our users with our technology and support. My team and I are here should you need anything! Happy tracking!
Cheers- Emilia from Lucky Orange