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good
Thank you so much for your review! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. We’re thrilled to be part of your journey and wish you continued success. Thanks again for your review, and don't hesitate to reach out to our team with any questions. Happy tracking!
Cheers - Emilia from Lucky Orange
This saved my Bussiness, I can see what I'm doing wrong and how I can change things to solve my busses issues. 10/10
very satisfied
Wow! It’s an absolute honor to be able to help you save and grow your business. Being able to see firsthand how customers spend time on your website can make a huge difference for your website and customer experience. I’ve shared your glowing review with our team - hearing testimonials like this makes us realize how important it is to keep working hard for customers like you. Thanks for sharing the Lucky Orange love, and we’re here if you have any questions!
Cheers - Kelsey from Lucky Orange
I was really glad to find lucky orange being new to the e-commerce business. This app really helped me to understand what needed to be changed in order to better suit the customers that were visiting my store. I was also appreciative of the help I received from their support team when I had any issues or questions.
Helping our e-commerce customers gain better understanding of their customers is something we take great pride in! Thanks for the review and let us know if we can be of any additional assistance.
Cheers- Justin from Lucky Orange
It's not working correctly, when I have on shopify store and google analytics visitors lucky orange it doesn't work at all...and after that it reach a "limit" about the first monthly fee, after not working, and it just don't work anymore! So don't waste your money. The customer service is not helpful at all.
Please accept my apologies for your frustrations! We are sorry for your experience and want to work with you to resolve any outstanding issues. We have a high standard of providing support to our customers, and you shouldn’t be an exception. My team and I have tried several times to connect with you, but we haven’t been able to get in touch. Please reach out to us by phone (+1-913-735-9032) or email (support@luckyorange.com) so that we talk about your specific issues and make this right. I hope to connect with you soon!
Cheers - Bradley from Lucky Orange
Best recording video app. Brad is the man to speak to if you have issues. AMAZING TEAM! Thank you for creating this app.
Thank you for such kind words! We strive to provide all of our customers with a great product and great support. Thank you again for sharing the Lucky Orange love, and we’re here if you have any questions!
Cheers - Bradley from Lucky Orange
i use it and help me a lot to understand the customer. what the customer is facing the problem we can uderstand by live session.
Nothing feels better than finding ways that make your customer experience better than ever. Thank you for your review, and we’re always here should you need anything!
Cheers - Kelsey from Lucky Orange
I've been very impressed with the available analytics and UI of this app!
We love to impress our users, what can we say? Thank you for sharing the Lucky Orange love. Seeing what your customers’ experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thanks again for leaving us a review, and don't hesitate to reach out if you need anything.
Cheers - Emilia from Lucky Orange
Invaluable for spotting where you have "holes" in your web site marketing. Watching customers live is spooky at first but a complete necessity to find where your customers drop off so you can repair those "holes." I cant recommend this app enough. There is no other app out there that can give you more insight to the pluspoints and outpoints in your website than Lucky Orange. If you aren't using it you will never know what you don't know about your site's strengths and weaknesses.
App has been great so far. Customer service is super helpful and they reached out to give us an intro as to how to use the tool. Looking forward to gathering some insightful data here!
We’re always here to help our customers be as successful as possible, both now and in the future. Love to hear that you’ve been able to get some much insight into what customers experience to help you debug your settings and ultimately drive more conversions. Don’t hesitate to reach out should you have any questions! Happy tracking!
Cheers - Jordan from Lucky Orange
Very useful and easy to set up ! flexible plan for every use and fast support even on Sunday ! I recommend this app, thanks lucky team !
Nothing feels better than finding ways that make your customer experience better than ever. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review, and happy tracking!
Cheers - Kelsey from Lucky Orange