Reseñas (1.391)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 86% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 5% de las calificaciones son de 1 estrellas
Fecha de modificación: 20 de abril de 2019

Bradley was quick to reach out with great support. With some fine tuning on both sides, we were able to get the app running and he also gladly extended my trial so that I could have sufficient time to test the app completely.

I have had few interactions with this app and it seems to be amazing. Will be using it thoroughly in the next few days and hoping to get great results.

Thank you so much Bradley. You were amazing!

XPURSEX LIFESTYLE
Canadá
21 días usando la aplicación
Lucky Orange LLC respondió 19 de abril de 2019

Hey XPURSEX LIFESTYLE. We are sorry to hear you had trouble getting the app set up and tracking as expected. For all new customers, we do offer a free trial and would love to help figure out what the issue is. We have sent an email to your team and look forward to hearing back from you soon so we can get this corrected right away.

Fecha de modificación: 4 de septiembre de 2018

pls extend the free trial duration it should be at-least for 1 month.
i would like to thanks to lucky orange team for extending my trial, A big thanks to lucky orange!
awesome you guys are so quick!

Harviee
India
20 días usando la aplicación
19 de noviembre de 2023

the app is very user friendly.

DJW Trend Furniture-Home Goods
Estados Unidos
20 días usando la aplicación
Lucky Orange LLC respondió 4 de diciembre de 2023

We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your conversions and business. Our team is always here to help, and we’re thrilled we were able to impress you with both of our support and technology. Thanks for this glowing review, and happy tracking!

Cheers - Bradley from Lucky Orange

26 de agosto de 2020

Best app iv'e seen to see what your customers are doing. I've already corrected several issue after seeing customers use my store. Highly recommend!

Venture Products 2020
Australia
20 días usando la aplicación
Lucky Orange LLC respondió 27 de agosto de 2020

Learning the pain points your customers are having and being able to quickly address them is invaluable. Nothing feels better than finding ways that make your customer experience better than ever. Thanks for sharing the Lucky Orange love, and we’re always here should you need anything!

Cheers - Jordan from Lucky Orange

9 de agosto de 2023

Had problems installing it but customer service was really fast even on sunday and immediately hopped on a zoom call with me and fixed it! Love the service

Bruneya
Países Bajos
20 días usando la aplicación
Lucky Orange LLC respondió 25 de agosto de 2023

I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success and are thrilled that we were able to impress you with our technology, onboarding and customer support. Thank you for allowing us to be part of your store’s journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking!

Cheers - Emilia from Lucky Orange

4 de junio de 2018

Great help with this app! Found a few issues my website using it, updated them and bam! Just like magic sales increased. Thanks guys! Check out www.koobee.com.au

Koobee Gifts Gadgets Toys
Australia
20 días usando la aplicación
Fecha de modificación: 19 de junio de 2023

Multi-functional customer analytics app.

I can see how my customers interact with the website, allowing me to change features around. What looks good vs. what IS good will always be two different things; this app allows that type of transparency. Implementation was easy. I was able to have it up and running within a couple of hours of just poking around. My only critique is I would like to dashboard's timezone to be adjustable. Overall absolutely solid and extremely helpful.

Ipothecary
Estados Unidos
20 días usando la aplicación
Lucky Orange LLC respondió 30 de junio de 2023

Thank you for such kind words! The heart of our mission at Lucky Orange is to provide businesses with insights into customer interactions, enabling Shopify merchants like yourself to make meaningful changes. We're thrilled that you found our implementation process to be easy and straightforward. We're here should you need any assistance, and thanks again for your review.

Cheers - Emilia from Lucky Orange

26 de febrero de 2020

Amazing App. Helps me know where to put the action call button and also gives me perfect analysis of the location of my customers.

Physique Revamp
India
20 días usando la aplicación
Lucky Orange LLC respondió 27 de febrero de 2020

Locating the perfect placement of your call to action is critical to ensure your visitors are able to easily convert. We have also learned a lot about where are customers are located and how we can better serve them by using Lucky Orange ourselves. Thanks for your feedback and happy tracking!

Cheers- Kelsey from Lucky Orange

Fecha de modificación: 7 de octubre de 2020

This really helps me view all the recordings. I get to know about all the weak points of my website.

BeyondVibe
India
19 días usando la aplicación
Lucky Orange LLC respondió 14 de octubre de 2020

Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store. We’re glad to hear that you’ve been having such a great experience with session recordings, and don't hesitate to reach out with any questions! Happy tracking!

Cheers - Justin from Lucky Orange

10 de marzo de 2021

Totally fascinating looking at the data from this app! Really easy and intuitive to use, and the demo session was helpful in showing me features I hadn't spotted. Recommended.

Rosa Bloom
Reino Unido
19 días usando la aplicación
Lucky Orange LLC respondió 10 de marzo de 2021

Nothing feels better than finding ways that make your customer experience better than ever. Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store. Thank you for such a glowing review! We’re always here should you need anything!

Cheers - Jordan from Lucky Orange