Calificación general
4,7
Recuentos por nivel de calificación
  • El 85% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 5% de las calificaciones son de 1 estrellas
18 de diciembre de 2023

Such a great tool to experience the power of real-time data and seamless customer interaction. Its user-friendly interface makes navigation a breeze, ensuring a smooth and efficient user experience. Looking forward to continue using and browsing this tool.

Terijon.com
Estados Unidos
Alrededor de 1 año usando la aplicación
Lucky Orange LLC respondió 20 de diciembre de 2023

It sounds like you’ve been able to dive right into the insights and find ways to improve your website. Love to hear that Lucky Orange insights gave you that front row experience to show you how visitors use your website. Thank you for your kind words, and please don’t hesitate to reach out if we can be of service in any way!

Cheers - Emilia from Lucky Orange

22 de febrero de 2024

Heatmap doesnt work with products that have variants. Disappointing.

myvial
Alemania
4 meses usando la aplicación
Lucky Orange LLC respondió 23 de febrero de 2024

Thank you for your feedback. It sounds like you’re wanting to use heatmaps to evaluate variants of an active A/B test. If so, you can open a heatmap for one variant in a traditional browser and another heatmap for the additional variant in an incognito browser. This approach allows you to access heatmap data for all variants, even while the test is running. Additionally, we offer an integration with Optimizely that makes it easy to view heatmaps and access other visitor behavior data for all variants during testing. We would be more than happy to walk you through this process and address any other questions you may have. Simply reply to my last email, and we’ll get the conversation started. I look forward to hearing from you soon!

Best Regards - Kelsey from Lucky Orange

Fecha de modificación: 4 de abril de 2024

Really good app, very valuable to analyse customer journey.

KAKI Cosmetics
Brasil
19 días usando la aplicación
Lucky Orange LLC respondió 22 de marzo de 2024

Obrigado!

- Emilia from Lucky Orange

31 de enero de 2024

Jordan was awesome, customer service was top tier, Jordan took the time to explain everything with me and answered my questions, Jordan also offered future assistance when I need it, his customer service was 10 out of 10

Marcal Fragrances
Estados Unidos
2 días usando la aplicación
Lucky Orange LLC respondió 2 de febrero de 2024

I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success and are thrilled that we were able to impress you with our technology, onboarding and customer support. Thank you for allowing us to be part of your store’s journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking!

Cheers - Jordan from Lucky Orange

6 de mayo de 2024

I really like the app. Easy setup and simple to use.

Mesterverk
Dinamarca
17 días usando la aplicación
Lucky Orange LLC respondió 8 de mayo de 2024

Seeing exactly what your visitors and customers do and experience on your website through session recordings can make all the difference in improving your Shopify store and growing your business. Thank you for your review, and we’re glad to be a part of your store's journey. Happy tracking!

Cheers - Emilia from Lucky Orange

28 de enero de 2024

We mainly use it for Heatmap and customer recordings. This is very useful and provides great insights into customer behaviours.

VKB-SIM Australia
Australia
Alrededor de 2 meses usando la aplicación
Lucky Orange LLC respondió 31 de enero de 2024

Thanks for your review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, thank you for your review, and please reach out should we be able to provide any further assistance. Happy tracking!

Cheers - Emilia from Lucky Orange

8 de mayo de 2024

I love how it tracks.

Life by 41
Estados Unidos
6 días usando la aplicación
Lucky Orange LLC respondió 10 de mayo de 2024

Nothing feels better than finding ways that make your customer experience better than ever. Thank you for your review, and we’re always here should you need anything!

Cheers - Emilia from Lucky Orange

20 de diciembre de 2023

i was using another platform but I love Lucky Orange Ui a lot better and gives more data. This is the best one i have used

GREEN CARD NATION
Estados Unidos
3 meses usando la aplicación
Lucky Orange LLC respondió 31 de diciembre de 2023

Thrilled to hear how Lucky Orange has made a positive impact across your website! Being able to understand your visitors is invaluable. Thank you for this five-star review! We’re here if you need anything else.

Cheers - Jordan from Lucky Orange

19 de febrero de 2024

Great app so far and it is very intuitive!

CALLIXE
Estados Unidos
5 días usando la aplicación
Lucky Orange LLC respondió 23 de febrero de 2024

Thrilled to hear how Lucky Orange has made a positive impact across your website! Being able to understand your visitors is invaluable. Thank you for this five-star review! We’re here if you need anything else.

Cheers - Justin from Lucky Orange

21 de enero de 2024

I had a great experience chatting with Emilia. She was thorough giving me explanations of how to use the platform and followed up with some useful blog posts regarding my concerns.

Sashamama Wellness
Estados Unidos
5 días usando la aplicación
Lucky Orange LLC respondió 24 de enero de 2024

Thank you for such kind words! We strive to provide all of our customers with a great product and great support. I’ve shared your glowing review with our team - hearing feedback like this makes us realize how important it is to keep working hard for customers like you. Thank you again for sharing the Lucky Orange love, and we’re here if you have any questions!

Cheers - Emilia from Lucky Orange