Reseñas (1.388)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 86% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 5% de las calificaciones son de 1 estrellas
28 de junio de 2024

I'm at the beginning of my business, only a few sales and that's why I'm on the free plan.
I fail to follow the steps of visitors because many records are not visible and I fill the limit with some "visitors" without a second of time visiting the site. I try to delete it regularly, but today I didn't have the chance and when I deleted those "visitors" it doesn't show new visitors, it only offers Upgrade - I don't have money for it at the moment, but when sales start, of course I will be on the plan with a larger number of visitors.

safarisnuggles
Reino Unido
9 meses usando la aplicación
Lucky Orange LLC respondió 1 de julio de 2024

We appreciate your review! Even on the free plan, you get access to 20+ features to learn more about what your visitors do and experience on your store. We appreciate the budget constraints that can come with running a small business, which is why we offer both a free plan and a plan specifically tailored for Shopify users who are just starting out with their online store and looking to grow their traffic and customer base. Regarding deleting sessions, we would like to connect to talk through why this isn’t needed and clarify how sessions are counted toward your plan limit. Please reply to the last email from our team referencing this review to get the conversation started. Thanks again for your review, and we’re here to support you if you need anything!

Cheers - Justin from Lucky Orange

9 de octubre de 2024

Very helpful

Trendy Kid
Canadá
3 meses usando la aplicación
Lucky Orange LLC respondió 10 de octubre de 2024

There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you can isolate the issue and fix it by using Lucky Orange to see visitor behavior. Thank you for your review, and our team is just an email away if you need anything!

Cheers - Justin from Lucky Orange

25 de junio de 2024

Heatmaps are an extremely valuable tool, but our previous heat map partner, HotJar, wasn't user friendly. Our Shopify Rep suggested Lucky Orange, which I found incredibly easy to navigate. I'm most interested in analyzing segmented customer behavior (first time customers vs return customers) to help improve our UX.

Looking forward to adding this tool to our tech stack.

Lunya
Estados Unidos
2 meses usando la aplicación
Lucky Orange LLC respondió 27 de junio de 2024

Thanks for leaving us a review! Love that we've been able to impress you with our UI and technology. Analyzing your customer segments is a breeze, and we would be happy to walk you through the process of setting up custom segments to quickly track your first time customers, returning customers, frustrated customers, etc. Please send an email to support@luckyorange.com referencing this review to connect. I look forward to hearing from you soon, and thanks again for your review!

Cheers - Jordan from Lucky Orange

5 de septiembre de 2024

Helpful and informative app

RoyalRoofTopTent
Estados Unidos
Más de 1 año usando la aplicación
Lucky Orange LLC respondió 10 de septiembre de 2024

Thank you so much for leaving us a review! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. Don't hesitate to reach out if you need anything!

Cheers - Jordan from Lucky Orange

9 de agosto de 2024

Amazing tool!

Geardoor
Emiratos Árabes Unidos
5 meses usando la aplicación
Lucky Orange LLC respondió 12 de agosto de 2024

Thanks for your review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, thank you for your review, and please reach out should we be able to provide any further assistance. Happy tracking!

Cheers - Justin from Lucky Orange

30 de junio de 2024

The app is excellent but I have not yet experienced it's full potential as I am just starting and there is no real traffic yet on the site. But I would like to continue with it going ahead.

Elegant Emulations
India
28 días usando la aplicación
Lucky Orange LLC respondió 1 de julio de 2024

These are words we love to hear! We strive to make all users describe Lucky Orange as "excellent!" As you spend more time in Lucky Orange, we would be happy to give you a free 15-minute tour of Lucky Orange to introduce you to our 20+ features, including our newest feature called Discovery. Simply reply to my last email referencing this review, and you'll be able to find the time that works best for your schedule. Thanks for your review, and don't hesitate to reach out if you need anything!

Cheers - Justin from Lucky Orange

12 de octubre de 2024

good better
i am happy performance

Gul Fatima
Pakistán
1 día usando la aplicación
Lucky Orange LLC respondió 15 de octubre de 2024

Thank you so much for sharing the Lucky Orange love! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks for this five-star review! We are always here if you need anything from our team.

Cheers - Emilia from Lucky Orange

24 de agosto de 2024

Very good

Badstugutta
Noruega
5 meses usando la aplicación
Lucky Orange LLC respondió 26 de agosto de 2024

There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you can isolate the issue and fix it before it costs more conversions. Thanks for your review and don’t hesitate to reach out if you need anything!

Cheers - Jordan from Lucky Orange

28 de junio de 2024

It is extremely helpful to see how customers visit my site and understand where I can improve my Shopify store

Green Life Depot
Estados Unidos
5 meses usando la aplicación
Lucky Orange LLC respondió 1 de julio de 2024

Love that Lucky Orange continues to play a crucial role in the growth of your website and business. Visitor behavior really makes all the difference! Thank you for your review, and we’re here should you need anything else!

Cheers - Justin from Lucky Orange

12 de julio de 2024

great app that helps you analyze your customers issues with you online web store

StarsKing Technology
Arabia Saudí
18 días usando la aplicación
Lucky Orange LLC respondió 15 de julio de 2024

We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks for your review! Always here if you need anything from our team.

Cheers - Justin from Lucky Orange