Reseñas (1.426)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 86% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 5% de las calificaciones son de 1 estrellas
25 de diciembre de 2019

It costs $10/month and they charge you $39/month, It works fine but they charge you more for no reason(I only have 1,000 visits per month), I do not recommend it to anyone.

HebeGadgets
España
23 minutos usando la aplicación
Lucky Orange LLC respondió 25 de diciembre de 2019

We are currently working with the merchant to resolve this right away as we do not even offer a $39 per month plan. It seems there may have been a misunderstanding on how billing works for Lucky Orange and we are helping to clarify that right now. Will make sure to update as soon as this is resolved.

Cheers- Bradley from Lucky Orange

16 de septiembre de 2021

Buggy as hell, even to register an account I needed several tries. I couldn't get it to work, every time i should set it up again!?

Runenwald
Alemania
13 minutos usando la aplicación
Lucky Orange LLC respondió 16 de septiembre de 2021

Thanks for your feedback, and we apologize for your experience. This certainly isn’t what we want any of our customers to experience. As I mentioned in my previous email, I would love to connect with you to get this issue resolved and learn more about the issue in general. Our team wants to hear more about the errors you’ve experienced to fix any isolated bugs that might have been missed during the testing process.

At your earliest convenience, please respond to my last email to schedule a time to hop on a quick screen share. We can also connect via WhatsApp, Microsoft Teams or Google Meets if that’s more convenient.

I look forward to speaking with you soon - Bradley from Lucky Orange

3 de diciembre de 2020

Lucky Orange has been an absolute blessing for my startup ecommerce website. Originally, my facebook ads were getting a lot of interactions yet nobody was actually purchasing anything, I couldn't figure out why. Lucky Orange literally showed me click by click what any potential customer is doing on my website which allowed me to figure out why they didn't make a purchase (description might be to little, interactives might not be good enough, etc..). I highly recommend downloading this app, they offer a free trial which is it what I took in the beginning and now I'm in love. Thank you for providing such a great tracking app for such a low price, as a small ecommerce business my partner and I really appreciate it/

Pet Hangers
Estados Unidos
11 minutos usando la aplicación
Lucky Orange LLC respondió 4 de diciembre de 2020

Wow! It sounds like you’ve been able to dive right into the insights and find ways to improve your website. We love to hear that Lucky Orange insights gave you that front row experience to show you how visitors use your website and drive changes that have helped grow your business. Thank you for sharing that Lucky Orange love, and please don’t hesitate to reach out if we can be of service in any way! Happy tracking!

Cheers - Jordan from Lucky Orange

21 de abril de 2023

We've been using Lucky Orange for the past 5 years and have had a great experience. Their interface allows us to watch our clients journey through our site, highlights where they are going and what buttons they are clicking on. It's allowed us to re-frame our layout to give our clients the best experience possible and ultimately lead to more conversions. Bradley and his team are amazing, highly recommend!

JK & Co. Jewelers
Estados Unidos
10 minutos usando la aplicación
Lucky Orange LLC respondió 24 de abril de 2023

WOW! Thank you so much for your review and business over all these years. Thrilled to hear that Lucky Orange has helped you optimize your store’s layout and improve your clients' experiences. We're grateful for your continued support and look forward to serving you and your team in the future.

Cheers - Bradley from Lucky Orange

18 de abril de 2023

Based on the demo we’ve seen, Lucky Orange seems like a great product with a variety of useful features. We are looking forward to using the app and hope it will help us improve our website.

Melvin & Hamilton
Francia
10 minutos usando la aplicación
Lucky Orange LLC respondió 18 de abril de 2023

I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success and are thrilled that we were able to impress you with our technology, onboarding and customer support. Thank you for allowing us to be part of your store’s journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking!

Cheers - Emilia from Lucky Orange

31 de mayo de 2021

I have never written review for any shopify app so far, but I felt not writing for lucky orange is injustice. Its simply the best, exactly tells you where you lack. The things that you have-not focused but matters to customers can only be known when you see how customer acts on your site. Massive respect for its developers.

PushingWeight
Estados Unidos
4 minutos usando la aplicación
Lucky Orange LLC respondió 1 de junio de 2021

It’s an honor to be worthy of your first Shopify review! These are words we absolutely love to hear. It sounds like you’ve been able to dive right in to find ways to improve your website. Being able to see firsthand how customers spend time on your website can make a huge difference for your website and customer experience. I’m here if you have any questions! Thanks for sharing the Lucky Orange love.

Cheers - Jordan from Lucky Orange

31 de julio de 2019

It is a great app to track your visitors insights. I've not been much familiar with this app because LO offers a 7 day free trial and I am a newbie to it. I would be glad if LO offered me another a Month Free Trial. Thanks, Great app. Recommended app.

Sapoora
Francia
1 minuto usando la aplicación
27 de junio de 2015

I've used many apps, but Lucky Orange is hands down the most useful one on the market. It provides you so much important information you otherwise would not have. 100% recommend to any shop owner.

Tantamount Apparel Co
Canadá
9 de junio de 2015

A must have App for anyone looking get detailed analytics on customer behaviour on their store. Being able to view in real-time how visitors are interacting with your site is a super awesome feature within lucky orange!

Oakville Driving School
Canadá
Fecha de modificación: 19 de septiembre de 2015

If you haven't heard of Lucky Orange or used it before you have no idea what you are missing out on. Forget all the extra bells and whistles they give you (which are amazing) the core process here is watching video recordings of what exactly your customers did on your website.

What did the customer type? What pages did they go to? Where did they pause? Where did they get confused? Why is there an unknown bug on a certain page you never noticed before that is the sole reason people are not converting?

These questions are all answered and more.

Imagine the first time someone told you about "screen sharing" and that you can share your screen with someone, it was mind blowing.

Well install Lucky Orange, listen for the doorbell sound when your visitors come, watch them live on your website, or go into the recordings and watch ANY visitor and exactly what happened on your website.

I promise you to be mind blown again and get addicted to it.

It's bringing the "security camera" + seemingly impossible analytics to your online store.

Lucky Orange simply rocked the whole app industry with this one.

Any store that wants to survive should front the $10 for this app, the data is simply too important to not have, it's invaluable.

Pokecardstore
Estados Unidos