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It's the easiest app I have ever used!!! And the features are super useful!
These are the words we love to hear! Visitor behavior is vital for improving your Shopify store, and it shouldn't be restricted to those with a PhD in analytics. Thank you for your review, and don’t hesitate to reach out if you need anything!
Cheers - Emilia from Lucky Orange
Just installed the app, and support was fantastic. I can't wait to dig into the data and find my conversion issue.
Welcome aboard! If you need anything, we're here to support you. We also offer a free onboarding call to welcome you to our app, introduce you to our 20+ features, and answer any questions you may have. Visitor behavior is powerful for improving sales and enhancing the customer experience. If you’d like to schedule your call or need any assistance, don’t hesitate to reach out to support@luckyorange.com.
Cheers - Emilia from Lucky Orange
Very user friendly and easy to read the data
Thank you so much for sharing the Lucky Orange love! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks for this five-star review! We are always here if you need anything from our team.
Cheers - Emilia from Lucky Orange
BEWARE. Don't hit your limit, any data on your account is inaccessible (including history) making the app useless. Reached out to customer service and was ignored. There's a no refund policy, so once the transaction goes through, your money is gone. Since I hit the limit in a day (not realizing anything and everything is counted towards the sessions), I have literally a day each month to see my data and then it's gone. Trapped for a year in this scenario. The bad experience does not incentivize me to upgrade, as I don't want to give them anymore of my money. It's not worth it.
We recognize your frustration. Until this review was posted, we didn’t have any record of any communication from you. However, our team is ready to assist you. Please send an email to support@luckyorange.com so that we can assist you in addressing your concerns and helping you find a plan that best fits your Shopify store's traffic and budget needs. We look forward to hearing from you soon.
Best regards - Kelsey from Lucky Orange
very good software, nice to use, but some functino is not easy to uderstand and use, I would like to give 4.5 star.
Thanks for leaving us a review! When you get the chance, could you please send an email to support@luckyorange.com referencing this review? We would be more than happy to find the best time in your schedule to meet for a free app tour! This is a complimentary service we offer all users to introduce them to our 20+ features and answer any questions they may have. After your tour, you'll be a Lucky Orange expert even for the features you don't currently understand. We look forward to hearing from you soon, and thanks again for your review!
Cheers - Emilia from Lucky Orange
The team is super helpful. The software is pretty amazing. Worth it, for sure!
Thanks for your review! We're thrilled to be able to impress you with our customer service and app. "Pretty amazing" is a phase we love to see our customers use when describing Lucky Orange. Thanks again for your review, and we're here if you need anything. Happy tracking!
Cheers - Justin from Lucky Orange
Amazing it is so useful
Those are words we love to hear! Nothing feels better than finding ways that make your customer experience better than ever. We’re always here should you need anything!
Cheers - Jordan from Lucky Orange
très pro et gentil, ils m'ont très bien accompagner.
Voir exactement ce que vos visiteurs et clients font et vivent sur votre site web peut faire toute la différence pour améliorer votre site et développer votre entreprise. Merci de partager l'amour de Lucky Orange! Nous sommes toujours là si vous avez besoin de quoi que ce soit!
Santé - Emilia de Lucky Orange
Lucky Orange hilft definitiv, das Nutzerverhalten zu verstehen und den Onlineshop basierend darauf zu optimieren. Das Dashboard ist übersichtlich. Einzig die begrenzte Anzahl der getrackten Sitzungen pro Monat finde ich ein bisschen ärgerlich.
Es klingt, als hättest du direkt in die Einblicke eintauchen können und Wege gefunden, deine Website zu verbessern. Ich würde gerne hören, wie der direkte Blick auf das Verhalten und die Erfahrungen der Kunden einen so großen Unterschied für deinen Shop machen kann. Bezüglich der begrenzten Anzahl an Sitzungen würden wir uns freuen, uns zu verbinden, um einen Plan zu finden, der sowohl zu deinem Budget als auch zu deinen Verkehrsbedürfnissen passt. Bitte antworte auf die letzte E-Mail unseres Teams, um das Gespräch zu beginnen. Vielen Dank für die Bewertung, und zögere nicht, dich zu melden, falls ich oder mein Team dir irgendwie behilflich sein können.
Viele Grüße - Jordan von Lucky Orange
Very good
There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you can isolate the issue and fix it before it costs more conversions. Thanks for your review and don’t hesitate to reach out if you need anything!
Cheers - Jordan from Lucky Orange