Reseñas (1.390)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 86% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 5% de las calificaciones son de 1 estrellas
15 de agosto de 2024

Thank you for the smooth and easy onboarding. I had an onboarding call with Emilia, who answered my questions and helped explain the app's functionality.

Thank you for providing a great app. So far, so good.

Elevate
Estados Unidos
Alrededor de 5 horas usando la aplicación
Lucky Orange LLC respondió 19 de agosto de 2024

I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success and are thrilled that we were able to impress you with our technology, onboarding and customer support. Thank you for allowing us to be part of your store’s journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking!

Cheers - Emilia from Lucky Orange

1 de julio de 2024

Alles super

Zwerghelden
Alemania
Alrededor de 1 mes usando la aplicación
Lucky Orange LLC respondió 12 de julio de 2024

Danke für Ihre netten Worte! Wir schätzen Ihre Bewertung und freuen uns, dass wir Sie beeindrucken konnten!

Nochmals vielen Dank - Jordan von Lucky Orange.

7 de julio de 2024

All I can say is WOW! I love watching the customers' journeys and seeing what products are most looked at.

Mamma Mia's Closet
Estados Unidos
14 días usando la aplicación
Lucky Orange LLC respondió 12 de julio de 2024

We love to make our users say, "Wow!" Getting that front row experience to see how your customers use your website makes all the difference in growing your business. Thanks for your review! We wish you continued success, and don't hesitate to reach out should we be able to help you in any way!

Cheers - Emilia from Lucky Orange

13 de agosto de 2024

Emilia was super helpful in guiding us on which package would be right for our brand and was super helpful in the app installation process!

LAPOINTE
Estados Unidos
Alrededor de 3 horas usando la aplicación
Lucky Orange LLC respondió 15 de agosto de 2024

Thanks for the review! I know I speak for the entire team here at Lucky Orange when I say that we love to help out users, whether it's giving them a tour of our app, helping them find the plan that fits their needs, or answering any questions they have. Thanks again for your review, and don't hesitate to reach out if you need any other assistance!

Cheers - Emilia from Lucky Orange

11 de julio de 2024

We recently migrated from BigCommerce to Shopify, and we applied what we learned about our customer's behavior on BC to our Shopify store design. Our developers appreciated we had the app in place, and I think it made our page design process easier. Well worth connecting this app to learn more about your customer behavior, and we will continue to use as we review the design changes on our store site.

Inspired Nutrition
Estados Unidos
6 días usando la aplicación
Lucky Orange LLC respondió 15 de julio de 2024

Thanks for taking the time to leave us a review! These are words we love to hear. Visitor behavior is a perfect tool for anyone designing their store. Learning exactly what people do and experience on your website makes it easy to spot pain points that make it difficult for them to convert. Thanks again for your review, and we're here if you need anything!

Cheers - Emilia from Lucky Orange

25 de junio de 2024

Heatmaps are an extremely valuable tool, but our previous heat map partner, HotJar, wasn't user friendly. Our Shopify Rep suggested Lucky Orange, which I found incredibly easy to navigate. I'm most interested in analyzing segmented customer behavior (first time customers vs return customers) to help improve our UX.

Looking forward to adding this tool to our tech stack.

Lunya
Estados Unidos
2 meses usando la aplicación
Lucky Orange LLC respondió 27 de junio de 2024

Thanks for leaving us a review! Love that we've been able to impress you with our UI and technology. Analyzing your customer segments is a breeze, and we would be happy to walk you through the process of setting up custom segments to quickly track your first time customers, returning customers, frustrated customers, etc. Please send an email to support@luckyorange.com referencing this review to connect. I look forward to hearing from you soon, and thanks again for your review!

Cheers - Jordan from Lucky Orange

20 de junio de 2024

Had some support about my account and they have been brilliant very happy with the service

Tiny Cubs
Reino Unido
5 meses usando la aplicación
Lucky Orange LLC respondió 24 de junio de 2024

We appreciate your review! I'm glad we were able to connect. Being able to see firsthand how customers spend time on your website can make a huge difference for your website and customer experience. When issues happen, we're happy to make sure you get you back on tracking. Thanks again for your review, and let us know if you need anything!

Cheers - Emilia from Lucky Orange

30 de junio de 2024

The app is excellent but I have not yet experienced it's full potential as I am just starting and there is no real traffic yet on the site. But I would like to continue with it going ahead.

Elegant Emulations
India
28 días usando la aplicación
Lucky Orange LLC respondió 1 de julio de 2024

These are words we love to hear! We strive to make all users describe Lucky Orange as "excellent!" As you spend more time in Lucky Orange, we would be happy to give you a free 15-minute tour of Lucky Orange to introduce you to our 20+ features, including our newest feature called Discovery. Simply reply to my last email referencing this review, and you'll be able to find the time that works best for your schedule. Thanks for your review, and don't hesitate to reach out if you need anything!

Cheers - Justin from Lucky Orange

10 de julio de 2024

Really enlightening insights, very easy to install and navigate. Also, a great help to get a call to discuss additional functionality.

ARTMARTIAL
Reino Unido
5 días usando la aplicación
Lucky Orange LLC respondió 12 de julio de 2024

I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success and are thrilled that we were able to impress you with our technology and onboarding. Thank you for allowing us to be part of your store’s journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking!

Cheers - Emilia from Lucky Orange

7 de julio de 2024

Recien comienzo a usarla pero me parece muy valiosa y completa la informacion que brinda de los usuarios!

Binah
Argentina
7 días usando la aplicación
Lucky Orange LLC respondió 12 de julio de 2024

Gracias por tus amables palabras! Si necesitas algo, por favor háznoslo saber.

Gracias de nuevo - Emilia de Lucky Orange