Reseñas (1.433)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 86% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 5% de las calificaciones son de 1 estrellas
17 de septiembre de 2024

Ja ik zou deze app zeker aanbevelen, het geeft je goede inzichten waar verbeteringen mogelijk zijn

Kitchesse
Países Bajos
7 meses usando la aplicación
Lucky Orange LLC respondió 20 de septiembre de 2024

Bedankt dat je de liefde voor Lucky Orange deelt! We vinden het geweldig om te horen dat je een front-row seat hebt gekregen voor de online interacties van je klanten, wat precies is wat je nodig had om je bedrijf te laten groeien. Bedankt voor je recensie! We staan altijd klaar als je iets van ons team nodig hebt.

Groeten - Jordan van Lucky Orange

13 de junio de 2024

During just the 7 day trial I was able to view recordings of customers navigating my website and create tangible next steps. I realized which apparel designs I should prioritize in restocking first as I saw people were not ordering due to those out of stock sizes. There were pages and link on my site I needed to update with either new products or missing items. I was also able to notice that two of our mug designs were getting more clicks/views than I thought, so I made sure to prioritze their visibility and create more content to promote them and place them top of mind for customers. So many great insights with this app!

Werk Mija
Estados Unidos
7 días usando la aplicación
Lucky Orange LLC respondió 17 de junio de 2024

Wow! It sounds like you were able to dive right into your visitor behavior to find insights that helped you optimize your store. Love that you were able to see which items should be restocked first or prioritized with more visibility. Thank you for sharing the Lucky Orange, and we wish you continued success! If you need anything, please don't hesitate to reach out to our team.

Cheers - Emilia from Lucky Orange

19 de enero de 2024

I had a great experience with Lucky Orange and now that I have been over the things I was not understanding with Justin Tomlinson, all seems great. I really suggest it to any shop owner wanting to understand the traffic in their stores, even if you are just starting.

The-Ski-Guru HOME
Reino Unido
Más de 1 año usando la aplicación
Lucky Orange LLC respondió 22 de enero de 2024

Thank you for your review! Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. When you can see what’s happening on “the other side of the screen,” you get a front seat to your customers’ online interactions. Thanks for sharing the Lucky Orange love, and we’re always here should you need anything!

Cheers - Justin from Lucky Orange

19 de febrero de 2024

Thank you to Justin for helping me get this awesome app all set-up and running correctly. I had a few problems but they were solved promptly and efficiently. I've been a customer for a long time and will continue to grow with Lucky as they progress. Thanks again Justin :)

Bead Dangle Design
Estados Unidos
Más de 4 años usando la aplicación
Lucky Orange LLC respondió 23 de febrero de 2024

Thank you for sharing the Lucky Orange love! I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success. Thank you for allowing us to be part of your store’s journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking!

Cheers - Justin from Lucky Orange

28 de agosto de 2024

Nützliches Tool, sehr übersichtlich und sehr funktionell. Man hat alles auf einen Blick was die Besucher auf deinem Webshop genau machen. Dadurch gewinnt man wertvolle Informationen über das Kundenverhalten und kann dann seinen Shop entsprechend optimieren. Genial!

vineas.shop
Alemania
4 días usando la aplicación
Lucky Orange LLC respondió 30 de agosto de 2024

Vielen Dank, dass Sie sich die Zeit genommen haben, uns eine Bewertung zu hinterlassen! Es gibt nichts Vergleichbares, als genau zu sehen, was mehr Besucher daran hindert, zu Kunden zu werden. Anstatt blind zu versuchen, Ihre Website zu verbessern, können Sie das Problem isolieren und beheben. Nochmals vielen Dank für Ihre Bewertung, und zögern Sie nicht, sich zu melden, wenn Sie etwas benötigen!

Viele Grüße - Justin von Lucky Orange

28 de junio de 2024

It is extremely helpful to see how customers visit my site and understand where I can improve my Shopify store

Green Life Depot
Estados Unidos
5 meses usando la aplicación
Lucky Orange LLC respondió 1 de julio de 2024

Love that Lucky Orange continues to play a crucial role in the growth of your website and business. Visitor behavior really makes all the difference! Thank you for your review, and we’re here should you need anything else!

Cheers - Justin from Lucky Orange

24 de junio de 2024

I'm not sure whats going on but only a couple of seconds of visitors are being captures on my website, but whenever I try watching my own screenshot it is complete. So am not sure if is because they close my website after just a couple of seconds, or the app is just crashing as soon as visitors try to na navigate and click anything. I haven't seen anyone click anything on my website aside from me and shopify support people

Power Dock
Filipinas
Alrededor de 2 meses usando la aplicación
Lucky Orange LLC respondió 26 de junio de 2024

We appreciate your feedback. While we strive to capture all visitor data, there are certain isolated circumstances that may prevent us from tracking someone on your website, such as the visitor’s browser extensions that block tracking. Please respond to my last email to initiate a conversation and allow my team to begin thoroughly researching why this may be occurring. I look forward to connecting soon!

Best Regards - Emilia from Lucky Orange

27 de junio de 2024

This app is amazing, from the dashboard showing how many users are online to new and returning users.
The Visitors tab, which tells you more details about users, how many pages they scrolled, and how much time they spent on your store, also tells you the source from which they came.

Happy Pup Haven
Estados Unidos
6 días usando la aplicación
Lucky Orange LLC respondió 1 de julio de 2024

Thrilled to hear how Lucky Orange has made a positive impact across your website! Being able to understand your visitors is invaluable. Thank you for your review, and we’re here if you need anything else.

Cheers - Justin from Lucky Orange

15 de agosto de 2024

Thank you for the smooth and easy onboarding. I had an onboarding call with Emilia, who answered my questions and helped explain the app's functionality.

Thank you for providing a great app. So far, so good.

Elevate
Estados Unidos
Alrededor de 5 horas usando la aplicación
Lucky Orange LLC respondió 19 de agosto de 2024

I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success and are thrilled that we were able to impress you with our technology, onboarding and customer support. Thank you for allowing us to be part of your store’s journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking!

Cheers - Emilia from Lucky Orange

25 de marzo de 2024

I had a conversation with Lucky Orange (Mr.Jordan) through email and after a couple of email, he suggested me a zoom call to fix the issue. Was really happy to connect him through zoom as it helped solve the issue really fast. Learnt about the installation process which was again smooth. Happy that the app is now fixed. Nice experience.

Cute Pets
Portugal
11 meses usando la aplicación
Lucky Orange LLC respondió 30 de marzo de 2024

Thank you for your review! So glad we were able to connect to get the issue resolved. We’re always here to support our customers’ successes! I can't wait to see what your visitors and customers do and experience. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks again for your review, and don't hesitate to reach out if you need anything.

Cheers - Jordan from Lucky Orange