Reseñas (1.371)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 86% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 5% de las calificaciones son de 1 estrellas
28 de noviembre de 2023

This is a powerful tool. The recordings and heat maps allowed our team see our store through the "eyes of the customer". It made a big difference, within 3 days of installing this app, we learnt a lot about consumer behavior. This enabled us to optimize our store as necessary, the results followed. Definitely worth the investment.

Skywalkzy
Estados Unidos
3 días usando la aplicación
Lucky Orange LLC respondió 4 de diciembre de 2023

These are words we love to hear! Getting that front row experience to see how your customers use your website makes all the difference in growing your business. Thank you for your review, and don’t hesitate to reach out should I or my team be able to assist you in any way.

Cheers - Emilia from Lucky Orange

22 de noviembre de 2023

I have been addicted to this app! Reveals a lot of insight, incredible :)

Diane Hill
Reino Unido
11 meses usando la aplicación
Lucky Orange LLC respondió 4 de diciembre de 2023

Thanks for your review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Please reach out should we be able to provide any further assistance. Happy tracking!

Cheers - Emilia from Lucky Orange

3 de marzo de 2024

Invaluable tool to understand customer behaviour.

Kelly Kettle Australia
Australia
4 meses usando la aplicación
Lucky Orange LLC respondió 6 de marzo de 2024

We love when our users describe us as "invaluable." Seeing exactly what your visitors and customers do and experience on your website can make all the difference in improving your website and growing your business. Thanks for sharing the Lucky Orange love! We’re always here should you need anything!

Cheers - Emilia from Lucky Orange

21 de marzo de 2024

Very Easy to use, great customer support
Hopefully my issues with notifications of visitors resolved

Many thanks for the app

hydrowerks
Reino Unido
3 días usando la aplicación
Lucky Orange LLC respondió 25 de marzo de 2024

Thank you for your review and kind words! Learning the pain points your customers are having and being able to quickly address them is invaluable. Nothing feels better than finding ways that make your customer experience better than ever. Thanks again for sharing the Lucky Orange love, and we’re always here should you need anything!

Cheers - Emilia from Lucky Orange

28 de enero de 2024

We mainly use it for Heatmap and customer recordings. This is very useful and provides great insights into customer behaviours.

VKB-SIM Australia
Australia
Alrededor de 2 meses usando la aplicación
Lucky Orange LLC respondió 31 de enero de 2024

Thanks for your review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, thank you for your review, and please reach out should we be able to provide any further assistance. Happy tracking!

Cheers - Emilia from Lucky Orange

21 de enero de 2024

I had a great experience chatting with Emilia. She was thorough giving me explanations of how to use the platform and followed up with some useful blog posts regarding my concerns.

Sashamama Wellness
Estados Unidos
5 días usando la aplicación
Lucky Orange LLC respondió 24 de enero de 2024

Thank you for such kind words! We strive to provide all of our customers with a great product and great support. I’ve shared your glowing review with our team - hearing feedback like this makes us realize how important it is to keep working hard for customers like you. Thank you again for sharing the Lucky Orange love, and we’re here if you have any questions!

Cheers - Emilia from Lucky Orange

5 de enero de 2024

I’m so exciting to get the data from my website and found Lucky Orange to be amazing from the first meeting! Thank you

Limeberry Designs
Estados Unidos
5 días usando la aplicación
Lucky Orange LLC respondió 9 de enero de 2024

Diving into visitor behavior to identify ways to improve your website is invaluable to growing your business. We appreciate your review and are here if you need anything! Happy tracking!

Cheers- Emilia from Lucky Orange

15 de abril de 2024

I've been very impressed with the available analytics and UI of this app!

CarToCamp
Estados Unidos
6 días usando la aplicación
Lucky Orange LLC respondió 17 de abril de 2024

We love to impress our users, what can we say? Thank you for sharing the Lucky Orange love. Seeing what your customers’ experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thanks again for leaving us a review, and don't hesitate to reach out if you need anything.

Cheers - Emilia from Lucky Orange

22 de mayo de 2024

Quick support:)

ionyze
Polonia
4 días usando la aplicación
Lucky Orange LLC respondió 24 de mayo de 2024

Thanks for leaving us a review! We're always happy to help our users and are here to assist in any way that we can. Thanks again for your review! Happy tracking!

Cheers - Emilia from Lucky Orange

16 de abril de 2024

Very quick, responsive, and helped me with exactly what I needed!

pH-D Feminine Health
Estados Unidos
Alrededor de 20 horas usando la aplicación
Lucky Orange LLC respondió 19 de abril de 2024

Thanks for your review! We know that you don't have time to spare, and our team is ready to assist with any questions you may have. We're thrilled that we were able to get you back on track. Thanks again for your review, and we're only an email away!

Cheers - Emilia from Lucky Orange