Reseñas (1.456)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 86% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 5% de las calificaciones son de 1 estrellas
19 de marzo de 2024

It has been a great tool to see how our website is performing. I love being able to get on and see the traffic, how far our reach is, and to be able to see where they are going on our site the most. It has allowed us to tweak our site to make it more user friendly.

Beau's Auto Parts
Estados Unidos
2 meses usando la aplicación
Lucky Orange LLC respondió 20 de marzo de 2024

Love to hear this! Thanks for leaving us a review. Visitor behavior can make all the difference to keep tabs on your website performance and spot ways to improve it. Thanks ...

Fecha de modificación: 4 de abril de 2024

It works well and is a good app, but it is too expensive at higher page views for us. We just don't get the return from it at higher prices.

FirePit.co.uk
Reino Unido
Casi 3 años usando la aplicación
Lucky Orange LLC respondió 2 de abril de 2024

Thanks for your feedback. We appreciate the budget constraints that come with running a small business. We focus on striking a balance of affordability for our customers with ...

11 de marzo de 2024

It is a great app for checking how customers interacting with our shop.

Neo Smartpen
Estados Unidos
11 meses usando la aplicación
Lucky Orange LLC respondió 14 de marzo de 2024

Thanks for your review! We're thrilled that you are enjoying the app and finding it valuable. Features like session recordings and heatmaps are wonderful tools that provide ...

29 de junio de 2024

I'm starting to use, looks interesting, however I need more time to explore the features.

Dream Gifts
Portugal
21 días usando la aplicación
Lucky Orange LLC respondió 1 de julio de 2024

Thanks for your review! We would love to offer you a free 15-minute tour of your app to help you learn how to use our 20+ features, including our new Discovery tool! Reply to ...

15 de junio de 2024

Lucky orange have been a useful tool to track interactions and behaviour. But there are big improvements that need to be made for the extension to work fully properly.

Gymsoul
Suecia
7 días usando la aplicación
Lucky Orange LLC respondió 17 de junio de 2024

Thanks for leaving us a review, and we're happy that you've found our tool useful! Visitor behavior insights are invaluable when you want to improve and optimize your website ...

6 de mayo de 2024

I really like the app. Easy setup and simple to use.

Mesterverk
Dinamarca
17 días usando la aplicación
Lucky Orange LLC respondió 8 de mayo de 2024

Seeing exactly what your visitors and customers do and experience on your website through session recordings can make all the difference in improving your Shopify store and ...

17 de junio de 2024

Aplicativo bom, funciona bem!

Varialle
Brasil
Alrededor de 1 mes usando la aplicación
Lucky Orange LLC respondió 21 de junio de 2024

Obrigado por compartilhar o amor pela Lucky Orange!

- Kelsey da Lucky Orange

Fecha de modificación: 6 de octubre de 2023

Had issues with downgrading from their free plan - kept getting an error message and their support took days to get back to me. I'm updating my review because they made sure I was taken care of and even offered to call me directly to go over what was happening. I appreciated their extra effort to make sure this was corrected. We have used Lucky Orange for years and never had any issues until this ...

The Alaska Frontier
Estados Unidos
Alrededor de 4 años usando la aplicación
Lucky Orange LLC respondió 16 de octubre de 2023

We apologize for the issues you experience and assure you that our team is committed to our customers. Our team has already been investigating and resolved the cause of the ...

25 de diciembre de 2014

I must say being in Australia I have found the online help to be pathetic due to time zone related issues.
However Lucky Orange has saved me in that I am new to this game and still trying to figure things out.
Through information on recordings I have been able to identify issues that otherwise would not have been eg broken links when I updated my site.
I have also identified a trend of people ...

Jean's Home and Family Store
Australia
Casi 4 años usando la aplicación
Fecha de modificación: 25 de abril de 2017

The live recordings are pretty cool but the Heatmaps never seem to work for me. Spoke to support and they were pretty helpful and are currently looking into the issue. The issue seems to be a template compatibility issue.

Wholesalehomeimp
Estados Unidos
Casi 4 años usando la aplicación