Reseñas (1.373)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 86% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 5% de las calificaciones son de 1 estrellas
5 de marzo de 2024

ottima applicazione

ShareModaIT
Suiza
2 meses usando la aplicación
Lucky Orange LLC respondió 6 de marzo de 2024

Vielen dank!

Cheers - Emilia from Lucky Orange

3 de junio de 2016

It is quite fun to watch what potential customers are doing on your site. It feels a bit "Big Brotherish" and I can't help but get frustrated when someone spends a lot of time scrolling around then doesn't buy! Very interesting insights though

Temples And Markets
Australia
Más de 7 años usando la aplicación
Fecha de modificación: 12 de mayo de 2021

I have been using this app since 2015 on my first website, My Wedding Decor. In 2018 I merged that with My Event Decor. Three weeks ago I launched My House Decor. We had some bugs getting the second site to work at all, and then simultaneously and once it did, there was a short period when My Event Decor's Lucky Orange app was cancelled. I was very frustrated but Bradley came to the rescue, reinstalled it and actually made my life so much easier allowing me to toggle between the two sites on one dashboard. They really do care about your business and there really isn't anything out there that offers live customer tracking so you can see what page/s customers are on which makes live chat so much easier as you can anticipate their questions and make instant sales. I also like seeing, in real time, what pages newsletter subscribers click on. Lastly, seeing what sources customers come from - facebook, Bing, Pinterest, Google Shopping - and their locations, has proved invaluable as well. I'd definitely recommend Lucky Orange.

My Event Decor
Australia
Alrededor de 7 años usando la aplicación
Lucky Orange LLC respondió 12 de mayo de 2021

We are always here to help and are so glad we were able to solve your issue. Again, thank you so much for your business over all these years. We’re thrilled to be a part of your journey! Having your live chat, website statistics and visitor behavior in one place helps you make the best decisions for your business. Thank you for your review and recommendation, and please don’t hesitate to let us know if there’s anything else we can do for you. Happy tracking!

Cheers - Bradley from Lucky Orange

28 de abril de 2016

Great product, Luck Orange really helps me to understand how visitors interact with our shop.

Bradley was really helpful resolving a issue that I had. Very responsive and keen to make it happen.

Livelobikerental
Australia
Más de 6 años usando la aplicación
31 de julio de 2016

Does everything it says it will. great app

Stay Lean Tea
Australia
Más de 6 años usando la aplicación
14 de noviembre de 2017

The best app ever on shopify! This is a revolution in helping us with our website
The customer care is absolutely great and so quick.... a must have for all new eshops!

Un Air Dantan
Reino Unido
Alrededor de 6 años usando la aplicación
8 de julio de 2018

Love this app. Real time views of shoppers visiting and page views. I would definitely recommend.

Puck Abby
Estados Unidos
Casi 6 años usando la aplicación
14 de enero de 2024

great app!

Category 5 Candy and Sweets
Estados Unidos
1 día usando la aplicación
Lucky Orange LLC respondió 16 de enero de 2024

Nothing feels better than finding ways that make your customer experience better than ever. Thank you for your review, and we’re always here should you need anything!

Cheers - Emilia from Lucky Orange

Fecha de modificación: 8 de diciembre de 2015

Short version: Wow! Best tool EVER! Gain huge insight into your site and your customers.

Long version: I don't know where to start, so I will run through the top menu bar.

Dashboard - awesome. Tremendous overview of site activity, over time and in real time.

Live Visitors - watch and learn and engage. I've caught numerous issues with our site just by keeping an eye on visitors. Love how time on page is there and you see when activity falls off. Even better, when I see a repeat visitor, I can watch and ask to chat I want.

Recordings - amazing. Playback what happens on your site when you are not watching. See what people do on each page.

Chat - that blinking light grabs attention. We get WAY more chats now - better customer service. Worth it for Chat alone except you get all of this other great info.

Heat Maps - very informative. We've made changes to our product page and now more people are seeing the extra photos we went to great expense to get. Never knew!

Polls - so simple, so helpful. The results are now guiding our product development. We found a huge percentage of our customers want smaller and taller product but with the same capacity.

UPDATE: new and improved polling feature now lets you ask multi-question polls. Very slick!

Form Analytics - have not used yet.

Support is quick and helpful so you can get the most out of the app.

Standout
Estados Unidos
Más de 5 años usando la aplicación
15 de septiembre de 2021

This is what I use for checking my site traffic. In fact, I have it on 4 different websites. It works flawlessly and allows me to see a recording of each visit, which is priceless. Another great feature is the heatmaps which shows the areas where visitors click the most and even how far down your pages they scroll. Amazing app and highly recommended!

Divani Chocolatier
Estados Unidos
Más de 5 años usando la aplicación
Lucky Orange LLC respondió 16 de septiembre de 2021

Thank you for your five-star review and recommendation! Getting that front row experience to see how your customers use your website makes all the difference in growing your business. We wish you continued success, and don't hesitate to reach out should we be able to help you in any way!

Cheers - Jordan from Lucky Orange