Reseñas (1.390)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 86% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 5% de las calificaciones son de 1 estrellas
13 de noviembre de 2023

Excellent, esp customer support!

Studio by TCS
Reino Unido
Más de 5 años usando la aplicación
Lucky Orange LLC respondió 17 de noviembre de 2023

Thank you so much for this glowing review and special shout-out to our support team! We love to impress our users with our technology and support. :-) There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. We’re thrilled to be part of your journey and wish you continued success.

Cheers - Emilia from Lucky Orange

14 de noviembre de 2018

I use this app to help me learn how clients use my website and to see if there are navigation problems. In less than a month I was able to identify and correct problems I saw people having moving around on my new website. Highly recommend. Makes having a website so much more fun, too! Excellent customer support, and fast, too. Thanks, Lucky Orange!

doolittlejewelry
Estados Unidos
Más de 5 años usando la aplicación
14 de enero de 2024

great app!

Category 5 Candy and Sweets
Estados Unidos
1 día usando la aplicación
Lucky Orange LLC respondió 16 de enero de 2024

Nothing feels better than finding ways that make your customer experience better than ever. Thank you for your review, and we’re always here should you need anything!

Cheers - Emilia from Lucky Orange

26 de noviembre de 2017

Must have app. Every store needs this.

Floracurl
Reino Unido
Alrededor de 5 años usando la aplicación
7 de junio de 2023

Our team loves the simple user-friendly interface, they've made it very easy to understand customer behavior with the recordings, heatmaps, and custom tags.

Mayana Genevière
Canadá
Alrededor de 5 años usando la aplicación
Lucky Orange LLC respondió 9 de junio de 2023

These are words we love to hear! Seeing what your customers’ experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thank you for taking the time to leave us a review! Please let us know if you need anything!

Cheers - Emilia from Lucky Orange

14 de octubre de 2020

Love the app very helpful for our business. Never had issues it works very good and we highly recommend it.

DSF Antique Jewelry
Estados Unidos
Casi 5 años usando la aplicación
Lucky Orange LLC respondió 14 de octubre de 2020

Thanks for your five-star review! Being able to see what visitors do and experience on your website can make all of the difference in improving the customer experience and your conversions. Again, thank you for your review, and please reach out should we be able to provide any further assistance. Happy tracking!

Cheers - Kelsey from Lucky Orange

26 de noviembre de 2019

Amazing app and worth every $ imagine you can see LIVE your user browsing your store and monitor every action they do .... this will help a lot to adjust and do changes on your website and evaluate the user experience LIVE or RECORDED ....

Recorded means you can check all video recordings for all userss from any place on earth who visited your store and you can even search and sort videos from each country or by time they spend online.

Last but not least ..... even yyou can see if the customer has viewed a product or add to cart or even purchase .... wow we love this app.

We use this app on a multiple stores and it iss a MUST for startups or even advanced Shopify stores ...

But be careful it is so addictive more than any other app .... you wake up to check the customer's behavior and sleep while monitoring them .... so addictive ... in a good way of course ...

i wish there is 7 starts so we can rate at more ...

RedooTattoo
Canadá
Casi 5 años usando la aplicación
Lucky Orange LLC respondió 2 de diciembre de 2019

Understanding how your visitors interact with your website by getting a front row seat to their behaviors allows you to make the most informed decisions for your business. Excited to hear the success you are having with Lucky Orange and we appreciate the 7 star review :).

Cheers- Jordan from Lucky Orange

17 de marzo de 2020

We used this app to gain insights into where we can improve our site and better engage our customers. Their customer support has been great, their product is phenomenal, and we plan on being LuckyOrange customers for a long time. Can't say enough good things about this app!

Big Sky Rent
Estados Unidos
Más de 4 años usando la aplicación
Lucky Orange LLC respondió 18 de marzo de 2020

Nothing feels better than finding ways that make your customer experience better than ever. We love to hear these kind words, and we’re passed it along to our sales and development teams to share the love. We’re always here should you need anything!

Cheers - Bradley from Lucky Orange

Fecha de modificación: 19 de mayo de 2021

Is the easiest way to look how people navigate your store, where they stop scrolling and help you to made the necessary adjustments to optimize the buyer experience. The metrics are super helpful.

Nova Casa Store
Estados Unidos
Más de 4 años usando la aplicación
Lucky Orange LLC respondió 20 de mayo de 2021

It sounds like you’ve been able to dive right into the insights and find ways to improve your website. Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your store. Thank you for the review and don’t hesitate to reach out should I or my team be able to assist you in any way.

Cheers - Jordan from Lucky Orange

21 de enero de 2020

Honestly the best app we have ever used so far. We sell innovative technologies & nerdy gadgets all while providing reliable service. As a marketplace, this app has helped us a lot understanding how people interact with our website as well as finding technical issues. Would definitely recommend to any store!

It's Nerd
Canadá
Alrededor de 4 años usando la aplicación
Lucky Orange LLC respondió 21 de enero de 2020

As they say, honesty is the best policy! Happy to be a part of your journey to better understanding your visitors' experience and identifying any technical issues that may be limiting your website's performance.

Cheers- Bradley from Lucky Orange