Reseñas (789)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 87% de las calificaciones son de 5 estrellas
  • El 7% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
9 de agosto de 2021

Reached out for help after installing the app and was immediately helped. Excellent customer service. Very responsive!

Cathy Ann's Deals
Estados Unidos
9 meses usando la aplicación
Lucky Orange LLC respondió 9 de agosto de 2021

Thank you for such a glowing review! We’re thrilled you enjoy our customer support and technology. There really is nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. Thank you so much for this great review, and we wish you continued success! Let us know if there’s anything else we can help you with.

Cheers - Jordan from Lucky Orange

26 de mayo de 2021

This app is extremely helpful, it helped us navigate our store and it gave us so much data that is very helpful. Everyone should use Lucky Orange!

Waldor & Co.
Suecia
9 meses usando la aplicación
Lucky Orange LLC respondió 27 de mayo de 2021

These are words we love to hear! We love when our customers say things like, “everyone should use Lucky Orange!” Nothing feels better than finding ways that make your customer experience better than ever. Thanks for sharing the Lucky Orange love, and we’re always here should you need anything!

Cheers - Kelsey from Lucky Orange

24 de agosto de 2018

Prompt and helpful customer service!

Lovevery
Estados Unidos
9 meses usando la aplicación
25 de septiembre de 2023

There is so much great information to be obtained with this app. I am not very tech savvy, so it was really helpful to see my website from the customer's point of view, and make changes accordingly. Great customer service- friendly and quick response. I wish I had installed this AGES AGO!!

Wanderling
Estados Unidos
8 meses usando la aplicación
Lucky Orange LLC respondió 27 de septiembre de 2023

Thanks for your five-star review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Please reach out should we be able to provide any further assistance. Happy tracking!

Cheers - Emilia from Lucky Orange

11 de junio de 2015

This app is awesome. It is really helpful for monitoring customer activity, both live and recorded from the past. Very easy to use. This app is very useful. I highly recommend it trying it out. I found it to be well worth the $10 monthly fee.

Nori Lights
Estados Unidos
8 meses usando la aplicación
26 de septiembre de 2023

Lucky Orange is great; the more you use it, the easier it is and its really simple to understand, yet powerful. It tells you so much and helps in different ways, all displayed with clarity. Ive reached out for some info via the App and i was responded to very quickly and was a real personable service. Recommend for sure..

Pure Grip
Reino Unido
8 meses usando la aplicación
Lucky Orange LLC respondió 28 de septiembre de 2023

These are words that we love to hear! The more you learn about your visitors and what they experience, the more you can spot those conversion potholes and address them before they cost you more sales. We appreciate the time you took to write this review and share the Lucky Orange love. We're here if you have any questions!

Cheers - Emilia from Lucky Orange

8 de septiembre de 2021

Really helps us analyze the UX experience on our new website. Amazing 5* support, thank you so much!

Hyde & Hare
Reino Unido
8 meses usando la aplicación
Lucky Orange LLC respondió 8 de septiembre de 2021

Thank you so much for sharing the Lucky Orange love! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks for this five-star review! Always here if you need anything from our team.

Cheers - Kelsey from Lucky Orange

11 de agosto de 2020

We have gained so much information using this app to help us make improvements on our website. It really helped to see where our customers were visiting most and where we needed to improve.

HairMadeEasi
Reino Unido
7 meses usando la aplicación
Lucky Orange LLC respondió 18 de agosto de 2020

We’re thrilled that you’ve been able to get so much from Lucky Orange insights! When you see exactly what your visitors are doing and experiencing on your website, you have the information you need to grow your Shopify store. Don’t hesitate to reach out should I or my team be able to assist you in any way! Thank you for your business, and happy tracking!

Cheers - Jordan from Lucky Orange

26 de noviembre de 2017

Must have app. Every store needs this.

Floracurl
Reino Unido
7 meses usando la aplicación
11 de octubre de 2023

This app is the best in class and it’s very useful. The only issue is sometimes it doesn’t get the screen recordings properly showing blank screen and I cannot see customers’ behavior but other than that it’s pretty aesthetic and easy to use!

Kilim Couture New York
Estados Unidos
7 meses usando la aplicación
Lucky Orange LLC respondió 16 de octubre de 2023

Thank you for taking the time to leave us a review! If you're still experiencing this issue, please reach out to us at suppport@luckyorange.com.

Cheers - Justin from Lucky Orange