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Have had for only 5 days but the app has already proved immensely useful. Simple to use, great onboarding process (Jordan is great), and seamless integration. Being able to see how customers are navigating our site is extremely powerful.
Thanks for your five-star review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Also, I'm so glad you enjoyed our free onboarding call! We offer this to all of our users to help you get started on the right foot. Again, thank you for your review, and please reach out should we be able to provide any further assistance. Happy tracking!
Cheers - Jordan from Lucky Orange
We LOVE Lucky Orange! A fabulous tool to interact in real time with our customers which minimizes incoming emails to our info account. The heat maps and conversion tools are helpful to track customers and see where they are getting lost/confused. Or to see why they abandon their cart. Overall a fantastic App and we would highly recommend it.
This app has an amazing amount of information and insight into how our customers are navigating our site. Extremely helpful to make our site as beneficial to customers as possible.
Thanks for your five-star review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, thank you for your review, and please reach out should we be able to provide any further assistance. Happy tracking!
Cheers - Kelsey from Lucky Orange
I'd say Lucky Orange is in my top 3 best apps for any new ecommerce store owner. It is easy to use and I learn so much about optimising my store by just using the app. I LOVE it! Highly recommend it - it is easy to use, super insightful and the friendliest customer service!
We’re honored to be on your top 3 list of Shopify apps! Finding new ways to see what your customers are experiencing and taking the guesswork out of improving your store is invaluable. We are thrilled to be part of your business and are looking forward to continuing to work with you!
Cheers - Justin from Lucky Orange
Literally amazing for fixing the website Ux wise and make it better for user to go through your product and make a purchase.
Thrilled to hear that Lucky Orange was "Literally amazing" at helping you improve your website's user experience. Thank you for the five-star review. Please don't hesitate to reach out if there's anything else we can help you with!
Cheers - Bradley from Lucky Orange
Just started to use the app. It is very easy to install and overall I find this app very insightful. I scheduled one to one with Emilia. She was great at answering all my questions and also provided me with documentations.
Thrilled to hear that you had a great experience on your demo call with Emilia! I'll pass your kind words along. We're here if you need anything else!
Cheers - Bradley from Lucky Orange
It's a really cool app. It makes it easier for me to have an overview over my customers, see where they leave my website and improve it accordingly.
Thrilled to hear how Lucky Orange has made a positive impact across your website! Being able to understand your visitors is invaluable. Thank you for sharing the Lucky Orange love! We’re here if you need anything else.
Cheers - Emilia from Lucky Orange
I wanted to know how customers were using our website and why our visitors were high but our conversion rate was low. Lucky Orange has a really cool feature where you can watch a screen recording of how customers are interacting with your website. It has been so helpful when trying to determine what we need to do to increase our conversions!
Thank you for the five-star review! Using sessions to understand visitor behavior on your site is a great way to discover what to fix to increase your conversion rate. Please don't hesitate to reach out if there's anything we can help you with!
Cheers - Bradley from Lucky Orange
Very easy to use, and gives loads of information about how users are interacting with the website. I especially like the video recordings, they really help you work out where people are dropping off :)
Thank you for such kind words! We strive to provide all of our customers with a great product and great support. Thank you again for sharing the Lucky Orange love, and we’re here if you have any questions!
Cheers - Justin from Lucky Orange
I found out about the quality and work of the Luck Orange app through my research and added it to my store. However, I had a small loading problem due to my lack of technical knowledge about the subject. I was very happy that Emilia from the Lucky Orange app team took care of my issue and treated me and my issue as if it were her own, despite my lack of knowledge. The support and guidance of the technical team, along with the application's own ability, give users the confidence that they are not alone. You can use this application without any hesitation and feel the power of the team. Thank you, Luck Orange, and thank you, Emilia.
Those are words we love to hear! Helping our users get the most out of their Lucky Orange is a priority because the more you can see what people are doing on your Shopify store, the more you can make improvements that result in more sales and happier customers. Plus nothing feels better than finding ways that make your customer experience better than ever. Thanks for sharing the Lucky Orange love! We’re always here should you need anything!
Cheers - Emilia from Lucky Orange