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I had an onboarding demo call with Jordan and he was very helpful with showing us the features and benefits of the system, and was passionate about the app. The heat map, and recordings of live sessions is going to be very helpful for our new website that launched to be able to track how our ads are performing.
I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success and are thrilled that we were able to impress you with our technology and onboarding. Thank you for allowing us to be part of your store’s journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking!
Cheers - Jordan from Lucky Orange
Just onboarding at the moment and would recommend the on-boarding call. Emilia took notice of what I had out in the call notes and answered my questions on Clarity vs LO with great clarity. Much better than just being bombarded with a standard 'death by PowerPoint'
I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! No boring presentations allowed. 😊 We’re always here to support our customers’ success and are thrilled that we were able to impress you with our technology and onboarding. Don’t hesitate to reach out if we can be of service in any way. Happy tracking!
Cheers - Emilia from Lucky Orange
Emilia was extremely helpful and gave an excellent overview of different unique features in Lucky Orange that I found to be extremely useful for using into the future. Really excited to continue to use Lucky Orange to better the customer journey!
Thank you for your five-star review! Getting that front row experience to see how your customers use your website makes all the difference in growing your business. We wish you continued success, and don't hesitate to reach out should we be able to help you in any way! Happy tracking!
Cheers - Emilia from Lucky Orange
This is a great app for anyone to use. Helps me with my business.
Thrilled to hear how Lucky Orange has made a positive impact across your website! Being able to understand your visitors is invaluable. Thank you for leaving us a review, and we’re here if you need anything else.
Cheers - Bradley from Lucky Orange
Just installed the app, and support was fantastic. I can't wait to dig into the data and find my conversion issue.
Welcome aboard! If you need anything, we're here to support you. We also offer a free onboarding call to welcome you to our app, introduce you to our 20+ features, and answer any questions you may have. Visitor behavior is powerful for improving sales and enhancing the customer experience. If you’d like to schedule your call or need any assistance, don’t hesitate to reach out to support@luckyorange.com.
Cheers - Emilia from Lucky Orange
Wonderful app! Very useful and is a great help to my store!
Love that Lucky Orange continues to play a crucial role in the growth of your website and business. Visitor behavior really makes all the difference! Thank you for your review, and we’re here should you need anything else!
Cheers - Emilia from Lucky Orange
Thanks to Lucky Orange and Emilia, we have a much clearer picture of how to optimize our website for conversions. The platform is intuitive, and the data it provides is incredibly valuable for understanding user behavior.
Thanks for your review! Love that Lucky Orange provided the missing piece to your conversion funnel. It's always amazing to get a peek behind the digital curtain to reveal pain points and conversion killers. Thanks again for your review, and we're here if you need anything!
Cheers - Emilia from Lucky Orange
The team is super helpful. The software is pretty amazing. Worth it, for sure!
Thanks for your review! We're thrilled to be able to impress you with our customer service and app. "Pretty amazing" is a phase we love to see our customers use when describing Lucky Orange. Thanks again for your review, and we're here if you need anything. Happy tracking!
Cheers - Justin from Lucky Orange
I scheduled an onboarding call and was helped by Emilia. She was very helpful, friendly, and answered all my questions thoroughly. I was able to set up and measure my website funnel, heat maps, scroll maps, and surveys. Unfortunately, the tool is limited if you don't have Shopify Plus which allows you to track checkout page user interactions.
We appreciate your review and are thrilled we were able to impress you with our onboarding call. This is a free 15-minute tour of our app that's available to all users to introduce them to our 20+ features and answer any questions they may have.
While you need Shopify Plus to see checkout interactions, we offer preloaded checkout events for all users that let you follow how visitors made it through the checkout, such as who filled out their contact information but left before completing the payment information. You can also trigger surveys, announcements and chat invites based on these events to help save the sale.
I would be happy to walk you through the Shopify checkout events, so please reply to my last email referencing this review to connect. I look forward to hearing from you soon!
Cheers - Emilia from Lucky Orange
Really like it so far. It has helped me understand customer behaviour and I have a chat to reply to any questions. I would recommend it!
Thank you so much for sharing the Lucky Orange love! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks for taking the time to leave us a review! Always here if you need anything from our team.
Cheers - Jordan from Lucky Orange