Reseñas (1.368)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 86% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 5% de las calificaciones son de 1 estrellas
8 de octubre de 2024

Good customer service and interface is user friendly

SoftBliss Earplugs
Estados Unidos
7 días usando la aplicación
Lucky Orange LLC respondió 9 de octubre de 2024

Thank you so much for your review! Love to hear that we can wow you with our technology and support. Nothing feels better than finding ways that make your customer experience better than ever. We designed Lucky Orange to be easy to install, easy to use and easy to understand, and we’re thrilled that you’ve found our interface user friendly. Thanks again for your review, and we’re here if you need anything!

Cheers - Jordan from Lucky Orange

10 de julio de 2024

Great tool for identifying customer experience bottlenecks. The recorded sessions are super helpful! Was able to improve my product page based on feedback.

Cool Gear Pro
Estados Unidos
Alrededor de 1 mes usando la aplicación
Lucky Orange LLC respondió 12 de julio de 2024

Wow! That's great to hear! Visitor behavior is invaluable to growing your business and improving your store, as you experienced with your product page. Thanks for your review, and if you need anything, please don't hesitate to let us know!

Cheers - Justin from Lucky Orange

16 de septiembre de 2024

Very good app, works smooth, and customer support is great!

Dania-silk
Dinamarca
4 días usando la aplicación
Lucky Orange LLC respondió 18 de septiembre de 2024

There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you could isolate the issue and fix it. Thanks for your review and don’t hesitate to reach out if you need anything!

Cheers - Emilia from Lucky Orange

11 de julio de 2024

We recently migrated from BigCommerce to Shopify, and we applied what we learned about our customer's behavior on BC to our Shopify store design. Our developers appreciated we had the app in place, and I think it made our page design process easier. Well worth connecting this app to learn more about your customer behavior, and we will continue to use as we review the design changes on our store site.

Inspired Nutrition
Estados Unidos
6 días usando la aplicación
Lucky Orange LLC respondió 15 de julio de 2024

Thanks for taking the time to leave us a review! These are words we love to hear. Visitor behavior is a perfect tool for anyone designing their store. Learning exactly what people do and experience on your website makes it easy to spot pain points that make it difficult for them to convert. Thanks again for your review, and we're here if you need anything!

Cheers - Emilia from Lucky Orange

18 de julio de 2024

Love the communication, response time and overall service experience. Got invaluable data about my website. Just need to analyze it :)

wellskino
Lituania
17 días usando la aplicación
Lucky Orange LLC respondió 23 de julio de 2024

Thanks for leaving us a review! We love that we could impress you with our technology and support. Our team loves to help our customers get as much as they can from Lucky Orange, and it sounds like you're already getting value from seeing what people really do on your Shopify store. Thanks again for your review!

Cheers - Justin from Lucky Orange

12 de junio de 2024

So far this app has been helpful in identifying areas on the website we need to improve by seeing at what stage do visitors leave our site. I added a second site to Lucky Orange and the Emilia was super patient and helpful with the installation as I was having some difficulty.

Party Social
Emiratos Árabes Unidos
Más de 3 años usando la aplicación
Lucky Orange LLC respondió 14 de junio de 2024

There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you could isolate the issue and fix it. Thanks for your review and don’t hesitate to reach out if you need anything! We're always happy to assist and are just an email away.

Cheers - Emilia from Lucky Orange

13 de septiembre de 2024

great features! and almost zero setup

Refyne Privilege Club
India
7 días usando la aplicación
Lucky Orange LLC respondió 18 de septiembre de 2024

Thrilled to hear that you've enjoyed using Lucky Orange! We love that we’ve been able to impress you with an easy installation and insight. Thank you for your review, and we're here if you need anything!

Cheers - Emilia from Lucky Orange

25 de junio de 2024

Heatmaps are an extremely valuable tool, but our previous heat map partner, HotJar, wasn't user friendly. Our Shopify Rep suggested Lucky Orange, which I found incredibly easy to navigate. I'm most interested in analyzing segmented customer behavior (first time customers vs return customers) to help improve our UX.

Looking forward to adding this tool to our tech stack.

Lunya
Estados Unidos
2 meses usando la aplicación
Lucky Orange LLC respondió 27 de junio de 2024

Thanks for leaving us a review! Love that we've been able to impress you with our UI and technology. Analyzing your customer segments is a breeze, and we would be happy to walk you through the process of setting up custom segments to quickly track your first time customers, returning customers, frustrated customers, etc. Please send an email to support@luckyorange.com referencing this review to connect. I look forward to hearing from you soon, and thanks again for your review!

Cheers - Jordan from Lucky Orange

4 de septiembre de 2024

Amazing it is so useful

BabiesGrove
Estados Unidos
Alrededor de 2 meses usando la aplicación
Lucky Orange LLC respondió 6 de septiembre de 2024

Those are words we love to hear! Nothing feels better than finding ways that make your customer experience better than ever. We’re always here should you need anything!

Cheers - Jordan from Lucky Orange

10 de octubre de 2024

great application a love itttt

Aspalini
Marruecos
18 días usando la aplicación
Lucky Orange LLC respondió 15 de octubre de 2024

We love to hear it! Visitor behavior can shed so much light on figuring out what's stopping people from checking out. Thanks for leaving us a review, and we're here if you need anything!

Cheers - Emilia from Lucky Orange