Calificación general
4,7
Recuentos por nivel de calificación
  • El 85% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 5% de las calificaciones son de 1 estrellas
9 de septiembre de 2020

I used this app on my store to see what customers actions are. And I have noticed a lot of problems in my store and why people do not convert.

A very usefull app that I recommend to anyone who is just starting out a store. Its very unique and fun way that you can see LIVE what your potential customers are doing on the store.

Really awesome app, recommended

ActivareAcasa
Reino Unido
Alrededor de 1 mes usando la aplicación
Lucky Orange LLC respondió 10 de septiembre de 2020

We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your conversions and business. Thanks for this five-star review! Always here if you need anything from our team!

Cheers - Kelsey from Lucky Orange

9 de febrero de 2021

Best App replay I ever used, so useful for the small business owner I really enjoy it and I strongly recommend it.

Koss Design
Irlanda
Alrededor de 1 mes usando la aplicación
Lucky Orange LLC respondió 10 de febrero de 2021

Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. We appreciate your review. Let us know if you have any questions!

Cheers - Jordan from Lucky Orange

23 de diciembre de 2019

Very good customer service. Any issues I've had have been resolved promptly. Their live users section is amazing where you can watch someone clicking and scrolling LIVE on your website. Also, you can see a history of every single visitors actions on your website as a video recording. Yes, you can see exactly where their finger was during scrolling and clicking. Definitely worth the $$$, especially to see where people leave your website or stop continuing to the next page.

GlowBudz
Estados Unidos
Alrededor de 1 mes usando la aplicación
Lucky Orange LLC respondió 26 de diciembre de 2019

We were happy to have been able to resolve your questions quickly and hear that Lucky Orange is delivering value to you. Seeing what your customers' experience in real time helps you address their needs quickly to prevent any barriers to conversion. Wishing you continued success in 2020!

Cheers- Bradley from Lucky Orange

12 de noviembre de 2019

they steal your money, don't install the app. once you uninstall it then they keep charging you and they don't tell you. they just sneakily add it to your shopify bill so you don't notice. lucky orange is a bunch of thieves, avoid them

The Travel Buddy 5000
Estados Unidos
Alrededor de 1 mes usando la aplicación
Lucky Orange LLC respondió 12 de noviembre de 2019

We are currently working with the merchant to resolve this right away. It seems there may have been a misunderstanding on how billing works for 3rd party apps and we are helping to clarify that right now. Will make sure to update as soon as this is resolved.

Cheers- Bradley from Lucky Orange

20 de junio de 2017

A true insiders looks a customer psychology.

Life Telescopes
Canadá
Alrededor de 1 mes usando la aplicación
3 de marzo de 2021

I was very curious about how my site's content would attract visitors, so Lucky Orange's service offerings were revolutionary. The data provided was all beautiful and exciting.

ハッピーキヌア
Japón
Alrededor de 1 mes usando la aplicación
Lucky Orange LLC respondió 4 de marzo de 2021

Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. We appreciate your review, and I’m here if you have any questions!

Cheers - Jordan from Lucky Orange

30 de junio de 2021

After the Apple iOS update I was not able to track user activities in my FB Ads campaign. But When I found the lucky Orange App, I was able to track each and every activity of users. I was also able to check all the users live activities like where they clicked and where they left so that I can make relevant and most importantly right changes based on data. No doubt, Lucky Orange has saved me a lot of Money and gave me invaluable data like what device, location, time of user activities, heat map, recording of each user on a webpage. I would definitely recommend Lucky Orange to all serious entrepreneurs on Shopify Plateform. Thanks!

Social Media Kits
India
Alrededor de 1 mes usando la aplicación
Lucky Orange LLC respondió 1 de julio de 2021

Thank you for this glowing review and recommendation! We’re thrilled to impress you with our technology, especially as you navigate the Apple iOS update. Being able to see how your visitors interact with your store first hand can make all the difference. Nothing feels better than finding ways that make your customer experience better than ever. Thanks for sharing the Lucky Orange love, and we’re always here should you need anything!

Cheers - Justin from Lucky Orange

17 de febrero de 2021

Very great App to help understanding your ideal customer. The support team is also very responsive. Thanks you so much. Sebastien

classicdivas
Canadá
Alrededor de 1 mes usando la aplicación
Lucky Orange LLC respondió 22 de febrero de 2021


Thank you so much for this great review, Sebastien! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. We’re thrilled to be part of your journey and wish you continued success.

Cheers - Jordan from Lucky Orange

Fecha de modificación: 1 de marzo de 2016

As others have said reports are unreliable/ Data doesn't match google analytics, FB analytics or Shopify. Other review must be paid for.... look through the pages....

Edit: Customer support contacted me today asking me if there was anything they could do. I'm working with them to fix the above issues and will edit my review according to what happens.

Icecannon1234
Reino Unido
Alrededor de 1 mes usando la aplicación
17 de julio de 2020

I probably signed up to this app too early ... it definately does what it says, and it's pretty cool and was really quite good to see where customers were leaving my store. Alas! my shop is not making any sales so I've decided to remove this and sign up when customers start pouring in...

PalmNUTZ
Australia
Alrededor de 1 mes usando la aplicación
Lucky Orange LLC respondió 20 de julio de 2020

Thank you for sharing the Lucky Orange love! Getting a front seat to your customers online interactions can be truly invaluable when you are making decisions for your website. Please don't hesitate to reach out if we can be of assistance now or in the future!

Cheers - Bradley from Lucky Orange