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I started to use this app and it gives one most valuable information about what customers do while they visit your website, recommended it
Awesome App! Its not cheap if you run alot of traffic to your store but its free to try : )
One of the must have apps for your shopify store. It lets you serve your customer better by understanding their need. A recommended app to have.
Diving into visitor behavior to identify ways to improve your website is invaluable to growing your business. We appreciate your review and recommendation! I’m here if you have any questions.
Cheers - Justin from Lucky Orange
This app has been great in allowing us to analyze customer behaviour in our website that has led us to a higher ROI. The app is easy to use and very intuitive.
These are words we love to hear! Being able to see firsthand how customers spend time on your website can make a huge difference for your website and business. We appreciate your review, and I’m here if you have any questions!
Cheers - Kelsey from Lucky Orange
This app is simple to use and seems to be working just fine. Gives you a unique perspective as to what visitors do when they visit your site. Helps you identify friction points. I used it during a free trial period almost a year ago when my site launched and it helped me identify some issues that once i fixed, subsequently lead to my first sale.
Amazing app! Super responsive support! Bradley was very helpful in resolving an install issue that ended up being something that I had messed up on my end. Great team!
Very happy with Lucky Orange and well worth the subscription. Fascinating to study user behaviour in order the maximise conversions. Favourite feature is the comprehensive filter functions. You can cut and slice data to drill down to the specific visitors you want to study. Very slick interface and a joy to use.
Thank you so much for your kind review! We're thrilled to hear that you are happy with Lucky Orange and find it valuable for studying user behavior. We greatly appreciate your feedback and are glad to hear that you enjoy our filters and UI. Visitor behavior truly does make all the difference, especially when you can control how high level or granular you get. Thanks again for your review, and we're here should you need anything. Happy tracking!
Cheers - Jordan from Lucky Orange
Hasn't worked on my system for over a month. I used to like this app....when it worked. No customer service response to my concern. Disappointing.
Hey Seed Face & Body Care Team.
Thanks for taking the time to leave this feedback. We appreciate your concern and would love to assist here. We checked our system, and we do see responses sent out on Jan 30th and another email sent out today, shortly after your help tickets were submitted. Perhaps our responses were blocked or flagged by your email system, and therefore are not making it through to you. Is there a good phone number we can reach you at to help resolve this right away? You can email it to us directly at: support@luckyorange.com if you do not wish to share it here. Looking forward to connecting!
Really enjoying Lucky Orange. Being able to see where our customers are hitting blockers in their path to conversion is great. Really helps us understand how our customers use the site and how we can improve it.
Love that Lucky Orange continues to play a crucial role in the growth of your website and business. Visitor behavior really makes all the difference! Thank you for this five-star review, and we’re here should you need anything else!
Cheers - Jordan from Lucky Orange
App works great when installed correctly. Customer service is hit or miss on first attempt but eventually they get the job (whatever it is) done. Love this app and really appreciate all the insight for how customer shop.
Thank you for your kind words and recommendation! We love to impress our customers with our technology and support. Seeing exactly what your visitors and customers do and experience on your website through session recordings can make all the difference in improving your website and growing your business. Thanks again for your review and recommendation! We wish you continued success, and don't hesitate to reach out should we be able to help you in any way!
Cheers - Justin from Lucky Orange