Reseñas (1.405)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 86% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 5% de las calificaciones son de 1 estrellas
Fecha de modificación: 16 de enero de 2023

Been using Lucky Orange for around two weeks now. It's great to see and understand how customers are interacting with our website. Justin was great in helping me understand this app's potential and I look forward to using it a great deal going forward. Definitely worth looking into if you're interested in seeing how others interact with your site.

C'RIBBE
Reino Unido
14 días usando la aplicación
Lucky Orange LLC respondió 20 de enero de 2023

Thank you for leaving us a 5-star review! Our team is dedicated to providing world-class customer support, and we're happy to hear that you had a positive experience on your demo call. Please let us know if there's anything else we can do for you in the future.

Cheers - Bradley from Lucky Orange

9 de mayo de 2023

Really surprised. Works well!. It solves the pain of figuring out how your customers use your website beyond google analytics. 5/5.
The welcome support is really good as well.

Incremental.es
España
14 días usando la aplicación
Lucky Orange LLC respondió 11 de mayo de 2023

Thank you for the positive review! We're thrilled that our solution exceeded your expectations and helped you gain insights beyond Google Analytics. We appreciate your 5-star rating and are glad you found our support welcoming and helpful.

Cheers - Jordan from Lucky Orange

21 de marzo de 2023

A great app which is great value compared to its competitors. Also the support has been top notch!!!

STOCKED
Reino Unido
14 días usando la aplicación
Lucky Orange LLC respondió 21 de marzo de 2023

Thank you for the five-star review! Happy to hear you had a good experience with our team. Please don't hesitate to reach out if there's anything else we can help you with.

Cheers - Bradley from Lucky Orange

15 de octubre de 2019

Had a great customer service experience with Justin. He quickly diagnosed my issue and kept communication going with me until the issue was resolved. Excellent!

Happy_Sailor
Estados Unidos
Alrededor de 1 año usando la aplicación
Lucky Orange LLC respondió 16 de octubre de 2019

It was my pleasure to help you out. We are always here to support to ensure your Lucky Orange is working properly. Happy tracking!

Cheers-Justin from Lucky Orange

Fecha de modificación: 8 de mayo de 2024

Really easy integration via the Shopify plug in and the customer service is super accessible.

Keen to ensure you get the most from Lucky Orange!

The Sustainable Watch Company
Reino Unido
14 días usando la aplicación
Lucky Orange LLC respondió 18 de abril de 2023

Thank you for your review! We love that we’ve been able to impress you with an easy installation, onboarding, customer service and technology. We’re here if you need anything else!

Cheers - Justin from Lucky Orange

31 de octubre de 2023

I just started my first shopify store. So I am currently on the free version.
What a absolutely fantastic app.
I can now see exactly how each visitor moves around the store and where he clicks.
By tracking movement I can see what works and what does not work.
Thank you Lucky Orange for a awesome app.

Mr Satellite
Sudáfrica
13 días usando la aplicación
Lucky Orange LLC respondió 10 de noviembre de 2023

Thank you for your awesome review! Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. We're here should you need anything, and happy tracking!

Cheers - Bradley from Lucky Orange

Fecha de modificación: 27 de mayo de 2018

The app is working correctly on all 3 of my sites. This app looks very promising. I would like to see some sort of mobile app for the chat window.

https://www.kinkytoy.store
https://ca.kinkytoy.store

Yourturnkeystore 243
Canadá
Alrededor de 1 año usando la aplicación
Fecha de modificación: 17 de mayo de 2021

This app is great. i loved using it. it really helped my clients get back to the cart and fulfil their orders. thank you for the great facilities.

ELA CLOSET
India
13 días usando la aplicación
Lucky Orange LLC respondió 18 de mayo de 2021

Those are words we love to hear! Nothing feels better than finding ways that make your customer experience better than ever. We’re always here should you need anything!

Cheers - Kelsey from Lucky Orange

7 de febrero de 2022

This app is great, very useful tool for making sure our customer experience is top quality with real, quantifiable data.

PEAK 365 Nutrition
Estados Unidos
12 días usando la aplicación
Lucky Orange LLC respondió 9 de febrero de 2022

Thanks for your five-star review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Please reach out should we be able to provide any further assistance. Happy tracking!

Cheers - Jordan Meeker

11 de junio de 2020

I'm fairly new to using this app - but so far so good. It's very powerful - and both the real life view and the recordings have been a huge asset to understanding how users use my site. Customer service is excellent too.

Red Suricata
Estados Unidos
12 días usando la aplicación
Lucky Orange LLC respondió 11 de junio de 2020

Learning the pain points your customers are having and being able to quickly address them is invaluable. Nothing feels better than finding ways that make your customer experience better than ever. Thanks for sharing the Lucky Orange love, and we’re always here should you need anything!

Cheers - Kelsey from Lucky Orange