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Bradley was quick to reach out with great support. With some fine tuning on both sides, we were able to get the app running and he also gladly extended my trial so that I could have sufficient time to test the app completely.
I have had few interactions with this app and it seems to be amazing. Will be using it thoroughly in the next few days and hoping to get great results.
Thank you so much Bradley. You were amazing!
Hey XPURSEX LIFESTYLE. We are sorry to hear you had trouble getting the app set up and tracking as expected. For all new customers, we do offer a free trial and would love to help figure out what the issue is. We have sent an email to your team and look forward to hearing back from you soon so we can get this corrected right away.
pls extend the free trial duration it should be at-least for 1 month.
i would like to thanks to lucky orange team for extending my trial, A big thanks to lucky orange!
awesome you guys are so quick!
the app is very user friendly.
We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your conversions and business. Our team is always here to help, and we’re thrilled we were able to impress you with both of our support and technology. Thanks for this glowing review, and happy tracking!
Cheers - Bradley from Lucky Orange
Best app iv'e seen to see what your customers are doing. I've already corrected several issue after seeing customers use my store. Highly recommend!
Learning the pain points your customers are having and being able to quickly address them is invaluable. Nothing feels better than finding ways that make your customer experience better than ever. Thanks for sharing the Lucky Orange love, and we’re always here should you need anything!
Cheers - Jordan from Lucky Orange
Had problems installing it but customer service was really fast even on sunday and immediately hopped on a zoom call with me and fixed it! Love the service
I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success and are thrilled that we were able to impress you with our technology, onboarding and customer support. Thank you for allowing us to be part of your store’s journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking!
Cheers - Emilia from Lucky Orange
Great help with this app! Found a few issues my website using it, updated them and bam! Just like magic sales increased. Thanks guys! Check out www.koobee.com.au
Multi-functional customer analytics app.
I can see how my customers interact with the website, allowing me to change features around. What looks good vs. what IS good will always be two different things; this app allows that type of transparency. Implementation was easy. I was able to have it up and running within a couple of hours of just poking around. My only critique is I would like to dashboard's timezone to be adjustable. Overall absolutely solid and extremely helpful.
Thank you for such kind words! The heart of our mission at Lucky Orange is to provide businesses with insights into customer interactions, enabling Shopify merchants like yourself to make meaningful changes. We're thrilled that you found our implementation process to be easy and straightforward. We're here should you need any assistance, and thanks again for your review.
Cheers - Emilia from Lucky Orange
Amazing App. Helps me know where to put the action call button and also gives me perfect analysis of the location of my customers.
Locating the perfect placement of your call to action is critical to ensure your visitors are able to easily convert. We have also learned a lot about where are customers are located and how we can better serve them by using Lucky Orange ourselves. Thanks for your feedback and happy tracking!
Cheers- Kelsey from Lucky Orange
This really helps me view all the recordings. I get to know about all the weak points of my website.
Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store. We’re glad to hear that you’ve been having such a great experience with session recordings, and don't hesitate to reach out with any questions! Happy tracking!
Cheers - Justin from Lucky Orange
Totally fascinating looking at the data from this app! Really easy and intuitive to use, and the demo session was helpful in showing me features I hadn't spotted. Recommended.
Nothing feels better than finding ways that make your customer experience better than ever. Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store. Thank you for such a glowing review! We’re always here should you need anything!
Cheers - Jordan from Lucky Orange