Avis (1 390)

Note globale
4,7
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
Modifié le 8 mai 2024

Really easy integration via the Shopify plug in and the customer service is super accessible.

Keen to ensure you get the most from Lucky Orange!

The Sustainable Watch Company
Royaume-Uni
14 jours d’utilisation de l’application
Lucky Orange LLC a répondu 18 avril 2023

Thank you for your review! We love that we’ve been able to impress you with an easy installation, onboarding, customer service and technology. We’re here if you need anything else!

Cheers - Justin from Lucky Orange

8 août 2018

the great app to check the quality of your store

Modocons
Inde
13 jours d’utilisation de l’application
31 octobre 2023

I just started my first shopify store. So I am currently on the free version.
What a absolutely fantastic app.
I can now see exactly how each visitor moves around the store and where he clicks.
By tracking movement I can see what works and what does not work.
Thank you Lucky Orange for a awesome app.

Mr Satellite
Afrique du Sud
13 jours d’utilisation de l’application
Lucky Orange LLC a répondu 10 novembre 2023

Thank you for your awesome review! Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. We're here should you need anything, and happy tracking!

Cheers - Bradley from Lucky Orange

Modifié le 27 mai 2018

The app is working correctly on all 3 of my sites. This app looks very promising. I would like to see some sort of mobile app for the chat window.

https://www.kinkytoy.store
https://ca.kinkytoy.store

Yourturnkeystore 243
Canada
Environ un an d’utilisation de l’application
Modifié le 17 mai 2021

This app is great. i loved using it. it really helped my clients get back to the cart and fulfil their orders. thank you for the great facilities.

ELA CLOSET
Inde
13 jours d’utilisation de l’application
Lucky Orange LLC a répondu 18 mai 2021

Those are words we love to hear! Nothing feels better than finding ways that make your customer experience better than ever. We’re always here should you need anything!

Cheers - Kelsey from Lucky Orange

21 septembre 2023

I love this app so far. It has all the services you need to understand your user base, which is the most vital information to succeed with e-commerce.

I use the video session recording and heatmap daily to understand how my project SparklyTails serves our clients, and we are about to launch a research campaign using the Lucky Orange survey.

Great product and customer support

Sparkly Tails
Royaume-Uni
9 mois d’utilisation de l’application
Lucky Orange LLC a répondu 27 septembre 2023

Thank you for such kind words! We strive to provide all of our customers with a great product and great support. Learning the pain points your customers are having and being able to quickly address them is invaluable. Nothing feels better than finding ways that make your customer experience better than ever. Thanks again for sharing the Lucky Orange love, and we’re here if you have any questions!

Cheers - Emilia from Lucky Orange

7 février 2022

This app is great, very useful tool for making sure our customer experience is top quality with real, quantifiable data.

PEAK 365 Nutrition
États-Unis
12 jours d’utilisation de l’application
Lucky Orange LLC a répondu 9 février 2022

Thanks for your five-star review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Please reach out should we be able to provide any further assistance. Happy tracking!

Cheers - Jordan Meeker

11 juin 2020

I'm fairly new to using this app - but so far so good. It's very powerful - and both the real life view and the recordings have been a huge asset to understanding how users use my site. Customer service is excellent too.

Red Suricata
États-Unis
12 jours d’utilisation de l’application
Lucky Orange LLC a répondu 11 juin 2020

Learning the pain points your customers are having and being able to quickly address them is invaluable. Nothing feels better than finding ways that make your customer experience better than ever. Thanks for sharing the Lucky Orange love, and we’re always here should you need anything!

Cheers - Kelsey from Lucky Orange

14 novembre 2018

Great App! Highly Recommend! I get a lot of page views but no purchases and this really helps me figure out what the reason is.!

Miracle Finds
États-Unis
12 jours d’utilisation de l’application
10 juillet 2023

Gives great information on where people are going on your website. Emilia was great at explaining how it works and all the information you can get out of it.

OptiWize
États-Unis
12 jours d’utilisation de l’application
Lucky Orange LLC a répondu 19 juillet 2023

Emilia from Lucky Orange here! Thank you for such kind words. My team and I are always happy to help users like you! Thrilled that Lucky Orange has provided you with the insight you need to improve your website. Thanks again for your review, and we're here should you need anything!

Cheers - Emilia from Lucky Orange