Avis (1 390)

Note globale
4,7
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
23 octobre 2024

Just installed the app, and support was fantastic. I can't wait to dig into the data and find my conversion issue.

HappyLuxe
États-Unis
1 jour d’utilisation de l’application
Lucky Orange LLC a répondu 25 octobre 2024

Welcome aboard! If you need anything, we're here to support you. We also offer a free onboarding call to welcome you to our app, introduce you to our 20+ features, and answer any questions you may have. Visitor behavior is powerful for improving sales and enhancing the customer experience. If you’d like to schedule your call or need any assistance, don’t hesitate to reach out to support@luckyorange.com.

Cheers - Emilia from Lucky Orange

28 août 2024

This is one of the best on site analytics tools I've come across. Tons of useful features that you'd usually have to download multiple tools to get from, plus super user friendly interface. It is the must have analytics tool for Shopify store owners!

SilkRoll
États-Unis
8 jours d’utilisation de l’application
Lucky Orange LLC a répondu 30 août 2024

Thanks so much for your review! We strive to make sure all of our users describe Lucky Orange as 'one of the best' and 'must-have.' It's the best part of our day getting to work with great businesses like yours. And you're right - Lucky Orange is like a Swiss Army Knife. Our 20+ features are available on all plans! Thanks again for your review, and don't hesitate to reach out if we can be of assistance in any way.

Cheers - Jordan from Lucky Orange

12 octobre 2024

good better
i am happy performance

Gul Fatima
Pakistan
1 jour d’utilisation de l’application
Lucky Orange LLC a répondu 15 octobre 2024

Thank you so much for sharing the Lucky Orange love! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks for this five-star review! We are always here if you need anything from our team.

Cheers - Emilia from Lucky Orange

5 août 2024

Good app to understand your website weaknesses at the begging of your ecom way ;)

Twój Breloczek
Pologne
Environ 2 mois d’utilisation de l’application
Lucky Orange LLC a répondu 9 août 2024

It's all about the power of visitor behavior! It easily spots those weaknesses and brings you new insight to grow your ecommerce business. Thank you for your review, and we're here to support you if you need anything!

Cheers - Emilia from Lucky Orange

28 juillet 2024

The Experience has been great, i've been able to follow my clients on my page and been able to tell where dead spots or boring information is, without Lucky orange I wouldn't have.

TheBestD8
Australie
4 mois d’utilisation de l’application
Lucky Orange LLC a répondu 29 juillet 2024

We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. It's always amazing to see exactly what people think about your website rather than guess. Thanks for your review, and we're always here if you need anything from our team!

Cheers - Emilia from Lucky Orange

7 août 2024

Me encanta esta herramienta porque podemos conocer el comportamiento de los usuarios cuando navegan el sitio y así saber si el flujo de compra es fácil o si se están atorando con algo pero además me encanta el feature de surveys porque podemos saber más de lo que el cliente necesita y con el mínimo esfuerzo !

Drops Mexico.co
Mexique
Environ un mois d’utilisation de l’application
Lucky Orange LLC a répondu 9 août 2024

¡Gracias por tu reseña! Nos emociona saber que el comportamiento de los visitantes es justo lo que necesitas para mejorar tu sitio web. También nos encanta nuestra herramienta de encuestas porque la retroalimentación de los clientes es invaluable. ¡Gracias de nuevo, y estamos aquí si necesitas algo!

Saludos - Emilia de Lucky Orange

17 septembre 2024

ottima, molto interessante !!!!

NON-ALCOHOLIC DRINKS by Jean Hick
Royaume-Uni
2 jours d’utilisation de l’application
Lucky Orange LLC a répondu 20 septembre 2024

Grazie per la tua recensione. Avere quell'esperienza in prima fila per vedere come i tuoi clienti usano il tuo sito web fa tutta la differenza per far crescere il tuo business. Ti auguriamo un successo continuo e non esitare a contattarci se possiamo aiutarti in qualche modo!

Saluti - Emilia da Lucky Orange

13 août 2024

Lucky Orange has given us some excellent insights on our newly launched US-based site. It was very quick and easy to set up and it immediately helped us to identify an issue with bots exploiting our Google ads.
We literally spend hours on Lucky Orange using it to help identify what our customers are interested in and where the pain points are.
We love it!

En Gold
États-Unis
16 jours d’utilisation de l’application
Lucky Orange LLC a répondu 15 août 2024

These are words we love to hear and happy that you were able to use Lucky Orange to both spot bots and find ways to make your website better than ever. It's addicting to see how people really click, move and scroll on your store! Have you tried our Discovery tool? It helps you spot pain points even faster by jumping to pre-loaded optimization opportunities, such as who had a frustrating experience on your website. Here's a help document to get you started (https://help-preview.luckyorange.com/article/525-how-to-use-optimization-opportunities-with-discovery) or feel free to reach out to support@luckyorange.com if you need any help. Thanks again for your review, and happy tracking!

Cheers - Justin from Lucky Orange

18 juillet 2024

Provides great data!

dome BEAUTY
États-Unis
11 mois d’utilisation de l’application
Lucky Orange LLC a répondu 23 juillet 2024

It sounds like you’ve been able to dive right into the insights and find ways to improve your store. Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your store. Thank you for the review and don’t hesitate to reach out should I or my team be able to assist you in any way.

Cheers - Jordan from Lucky Orange

17 septembre 2024

I had an onboarding demo call with Jordan and he was very helpful with showing us the features and benefits of the system, and was passionate about the app. The heat map, and recordings of live sessions is going to be very helpful for our new website that launched to be able to track how our ads are performing.

Trident Series
États-Unis
1 jour d’utilisation de l’application
Lucky Orange LLC a répondu 20 septembre 2024

I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success and are thrilled that we were able to impress you with our technology and onboarding. Thank you for allowing us to be part of your store’s journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking!

Cheers - Jordan from Lucky Orange