Avis (1 438)

Note globale
4,7
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
20 octobre 2020

This app is a must for new stores. I have been able to detect bugs that I would have otherwise missed.

Mary Vende
États-Unis
Environ un mois d’utilisation de l’application
Lucky Orange LLC a répondu 20 octobre 2020

Thank you so much for your review! Love to hear that you’ve been able to learn more about your visitors to optimize your store and get those bugs resolved before they could stop any sales. When you can understand what’s preventing a positive customer experience, you can make real-time changes that result in happier customers and more conversions. Thank you for your review, and don't hesitate to reach out should you need anything from our team. Happy tracking!

Cheers - Jordan from Lucky Orange

3 juillet 2024

First day in and I'm impressed. Interface is intuitive and lovely, and the support is great. Most importantly, it does exactly what we were hoping it would and more. I can't help smiling watching real customer sessions - so cool!

Aquatell Canada
Canada
Environ 9 heures d’utilisation de l’application
Lucky Orange LLC a répondu 12 juillet 2024

We love to impress our users from the very start! Being able to see how your visitors interact with your store first hand can make all the difference. Nothing feels better than finding ways that make your customer experience better than ever! Thanks for sharing the Lucky Orange love, and we’re always here should you need anything!

Cheers - Jordan from Lucky Orange

Modifié le 27 septembre 2019

Great app and show how customers move around in your online shop. It records automatically and also shows the location of potential customers.

Capsule Buds
Pays-Bas
Environ un mois d’utilisation de l’application
Lucky Orange LLC a répondu 27 septembre 2019

Getting a front row seat to customers' behaviors while online is a feature we love too! Appreciate your review, great to hear from satisfied Lucky Orange customers.

Cheers- Bradley from Lucky Orange

8 décembre 2018

This app is a game changer for social proof. Highly recommend, It def shows the customer interaction

Rapunzled
Canada
Environ un mois d’utilisation de l’application
27 novembre 2020

I really like the insights this app provides. I will be using it to adjust my site according to the data I now have access to. Great customer service too! Bradley was helpful and super responsive.

UV Pure Phone
États-Unis
Environ un mois d’utilisation de l’application
Lucky Orange LLC a répondu 27 novembre 2020

Thank you for your review and kind words! Learning the pain points your customers are having and being able to quickly address them is invaluable. Nothing feels better than finding ways that make your customer experience better than ever. Thanks again for sharing the Lucky Orange love, and we’re always here should you need anything!

Cheers - Bradley from Lucky Orange

25 février 2024

It is indeed an attractive feature and gave me a lot of optimization inspiration during the trial period. However, I still hesitated when I decided to officially pay because the price was not low and I couldn't afford it and had to delete it.

EleksTube IPS Global by EleksMaker JAPAN
Japon
27 jours d’utilisation de l’application
Lucky Orange LLC a répondu 26 février 2024

Thank you for your feedback, and we're thrilled that you found Lucky Orange helpful in inspiring your next conversion optimization strategies. We appreciate the budget constraints that can come with running a small business, which is why we offer a plan specifically tailored for Shopify users who are just starting out with their online store and looking to grow their traffic and customer base. We also offer a free plan that helps you get valuable visitor behavior insights at no cost. I would be delighted to walk you through our latest features, including multiple question surveys, optimizable segments, and more. Please reply to my email to start the conversation and set up a time to connect. I look forward to hearing from you soon.

Best Regards - Kelsey from Lucky Orange

4 octobre 2023

Ich bin äußerst positiv überrascht, wie zügig mein Anliegen dank der Unterstützung von Jordan gelöst werden konnte. Herzlichen Dank dafür! Ich kann dies nur wärmstens empfehlen und werde sicherlich weiterhin auf diesen exzellenten Support zurückgreifen.
I am extremely pleasantly surprised at how quickly my issue was resolved with the help of Jordan's support. Thank you very much for that! I can wholeheartedly recommend this and will certainly continue to rely on this excellent support

herz-und-pfötchen
Allemagne
Environ un mois d’utilisation de l’application
Lucky Orange LLC a répondu 16 octobre 2023

Danke schön - Jordan from Lucky Orange

Modifié le 9 novembre 2020

i can't use it, the app doesn't work and doesn't show me anything, only a white window..........................................................

Stimolealth™
Italie
Environ un mois d’utilisation de l’application
Lucky Orange LLC a répondu 16 novembre 2020

Please accept my apologies for your experience! On the surface, it sounds like something that can be easily fixed, but our team would like to take a look at it. We have reached out several times to look into your issue further, but we haven’t been able to connect. Please reach out to us by phone (text or call) at +1-913-200-3927 or by emailing support@luckyorange.com. We want to make sure that you can now use Lucky Orange successfully!

Cheers - Bradley from Lucky Orange

5 décembre 2022

We have been using lucky Orange for over 11 years and it is an invaluable tool for analysing website data live or otherwise. Be lost without it.

Yark Beds
Royaume-Uni
Environ un mois d’utilisation de l’application
Lucky Orange LLC a répondu 6 décembre 2022

Wow, thank you for the glowing review and continued support! We're so glad you've been able to use our tools to provide insights into your website visitors' behavior. Please don't hesitate to reach out if there's anything we can help you with!

Cheers - Bradley from Lucky Orange

8 septembre 2023

gostei muito mudo meu jogo com esse programa

Tupynambá
Brésil
30 jours d’utilisation de l’application
Lucky Orange LLC a répondu 27 septembre 2023

Obrigado pelo seu feedback! Estamos felizes em ouvir que o Lucky Orange fez a diferença para você. Estamos aqui para ajudar sempre que precisar!

Cheers - Bradley from Lucky Orange