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An Awful App.
Got charged to upgrade the plan just for staying at the same!
support unreachable, weird charges!
show everything that wrongs with app's these days!
STAY AWAY.
Hey Wear Saga Team. Thanks for taking the time to leave this feedback. We understand any confusion on what is being billed can be frustrating and would love to get this figured out right away. We have not had any success in reaching out to you through email so perhaps our responses were blocked or flagged by your email system, and therefore are not making it through to you. Is there a good phone number we can reach you at to help resolve this right away? You can email it to us directly at: support@luckyorange.com if you do not wish to share it here. Looking forward to connecting!
This app is one of the most valuable app I have on my shopify store, the analytics, chat invite and interface is second to none. I will be upgrading to a paid version
Thrilled to hear that you consider our tools "second to none"! Please don't hesitate to reach out if there's anything we can help you with. Happy tracking!
Cheers - Bradley from Lucky Orange
Form analytics wasn't working for us. After a struggle with Lucky Orange to respond to support emails they were able to guide us around the problem. I would give this app a 5 star, but I feel their support could improve.
This is the best app for me. It shows all the activity and behaviors of customers on my store which helps me to improve my site better and also conversion. I highly recommend to everyone...love it.
When you are able to get a front row seat to how your customers are interacting online, improving your website and conversions becomes that much easier. We are happy you are having an exceptional experience and are spreading the Lucky Orange love!
Cheers- Justin from Lucky Orange
Insight from heatmap is really comprehensive and useful. We are able to make some decisions based on customer behavior we saw from the recording. It is a must have app if you want to improve UX and UI.
This App works like magic. You can see in realtime, how your customer navigating on your site, what is stopping them to convert on the site and you can do real-time changes.
Thank you for the review! Lucky Orange certainly can feel like magic when you get that first-hand look at what your visitors are doing on your site (and what’s stopping them from converting). We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Please reach out should you need anything!
Cheers - Jordan from Lucky Orange
nice apppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppp
I am guessing by the number of "p"s we got that you are loving Lucky Orange! Don't hesitate to reach out if we can be of assistance in anyway.
Cheers- Justin from Lucky Orange
Great experience with Lucky Orange so far, we are planning to upgrade to the paid plan and can't wait to use it to further analyze our customers' journeys on our site!
These are words we love to hear. Thanks for your review, and we're grateful for your business. We're here should you need anything! Happy tracking!
Cheers - Emilia from Lucky Orange
Awesome App - Still new in using it but it has valuable insights. Justin Tomlinson gave me a 15min onboarding session which assisted greatly in understanding the key elements of this application.
Would recommend...
We love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call with Justin beneficial! I’ve already passed along your kind words to him. We’re always here to support our customer’s success and are thrilled that we were able to impress you with our technology, onboarding and customer support. Don’t hesitate to reach out if we can be of service in any way.
Cheers - Bradley from Lucky Orange
Um absurdo de aplicativo, muito bom!
Obrigado!
Cheers - Bradley from Lucky Orange