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I found this app thanks to shopify accademy lessons and ... it's amazing. It totally deserves 5 stars
We are glad you found us in the Shopify Academy, it has so many great resources to help your business grow. Appreciate the 5-star review, we love to hear when our customers are having an exceptional experience with Lucky Orange!
Cheers- Jordan from Lucky Orange
F*ckinh awesome app. Love it so muchhh!
I have just started using this app. Had questions for the support team & they were very prompt & helpful.
We’re so happy that you’ve been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible, both now and in the future. Using Lucky Orange insights to learn more about your website visitors can help create an exceptional online experience. Wishing you continued success - we're here should you need anything!
Cheers - Jordan from Lucky Orange
This app doesnt seem to be to accurate with the recordings. Some that play dont seem to be doing whats appeared above
Hey Premium Trendz. Thank you for the feedback. We are sorry to hear you are having some trouble with your Lucky Orange recordings. We have tried to reach out to you directly but have not had the chance to connect yet. While waiting to connect, we did go ahead and review a few recordings in your account and were not able to replicate the issues you have outlined. We look forward to the opportunity to connect soon so we can try and track down what issues you may be having and get them resolved for you right away. Please email us directly at support@luckyorange.com or give us a call at +1-913-735-9032 Monday through Friday between 9 am and 5 pm CST so we can assist right away.
I have tried this app twice - and the heatmap doesn't work. It fails every time it attempts to load. Not worth the money. The Vitals app has replays that actually work.
Thank you for your feedback. We have tried to get in contact with you to get to the bottom of this issue. At your earliest convenience, please send an email to bradley@luckyorange.com.
I look forward to hearing from you soon.
Regards - Bradley, Director of Client Services, Lucky Orange
Emilia was really helpful with integration!
Thank you so much for your kind review! It was a pleasure assisting you with the integration process. I'm glad I could be of help. If you have any more questions or need further assistance, please feel free to reach out. Thanks again for your review, and happy tracking!
Cheers - Emilia from Lucky Orange
Lucky Orange is absolutely amazing! I fell in love with the app the day I installed it. It helps me in so many different ways like showing me if a customer has a problem navigating through my store or shows me exactly when the customers stop reading and click off. It helps me better optimize my store, which in turn increases my conversion rate.
We’re thrilled that you’ve been able to get so much from Lucky Orange insights! When you see exactly what your visitors are doing and experiencing on your website, you have the information you need to grow your Shopify store. We are thrilled to be part of your business and are looking forward to continuing to work with you. Don’t hesitate to reach out should I or my team be able to assist you in any way!
Cheers - Kelsey
Although this app has no way of measuring ROI, its amazing for optimizing any website. You can see where visitors click, what they look for, and where the log off. Very useful in deciding where to make changes on the website. Even gives you the option to contact live customers. This could definitely help on closing sales when first starting off if you have time. Best heat map app I have tried.
For all the visual learners out there, Lucky Orange is a great solution to bring your most important website analytics together in a consumable way. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review, and happy tracking!
Cheers - Justin from Lucky Orange
I used this app to track what my visitors were doing before checkout. It is a good tool to see what is causing potential customers to bounce from the page. Thanks for making the app user friendly
Nothing feels better than finding ways that make your customer experience better than ever. Thank you for such a glowing review! We’ve passed it along to our sales and development teams to share the love. We’re always here should you need anything!
Cheers - Jordan from Lucky Orange
My Opinion This is Just One Of The Most App You Should Have. Even Tho I'm still figuring out how to use it right but I'm so happy to know there is such app like this and you can monitor your website and know every detail what needs to be done and improve your web. I find it very very useful and worth every penny Thank you.