Avis (1 436)

Note globale
4,7
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
10 juillet 2023

Gives great information on where people are going on your website. Emilia was great at explaining how it works and all the information you can get out of it.

OptiWize
États-Unis
12 jours d’utilisation de l’application
Lucky Orange LLC a répondu 19 juillet 2023

Emilia from Lucky Orange here! Thank you for such kind words. My team and I are always happy to help users like you! Thrilled that Lucky Orange has provided you with the insight you need to improve your website. Thanks again for your review, and we're here should you need anything!

Cheers - Emilia from Lucky Orange

8 janvier 2022

Ill give this app 3 stars because its very efficient but for some reason the app won't launch for me from my Shopify app screen and its so annoying

London Couture
États-Unis
11 mois d’utilisation de l’application
Lucky Orange LLC a répondu 14 janvier 2022

Thank you for your review. As I mentioned in my emails, sometimes an adblocker or another browser extension can get in the way and prevent you from signing into Lucky Orange through Shopify. To work around this issue, we recommended disabling your adblocker for LuckyOrange.com. You can also try to sign in through a new Incognito window (Chrome), Private window (FireFox) or InPrivate window (Edge).

We’ve scheduled several calls with you over the last few days to resolve this issue, but unfortunately we haven’t been able to reach you. I hope that we’re able to connect soon.

Regards - Bradley, Director of Client Services, Lucky Orange

9 mai 2017

Does what it says. They are adding new features all the time. Great support and easy to use interface.

Cloth Diaper Kids
Canada
9 mois d’utilisation de l’application
21 juillet 2023

So far so good! Lucky Orange is providing us with some interesting insights, and some ideas of where we can improve our site.

Maileg USA
États-Unis
8 mois d’utilisation de l’application
Lucky Orange LLC a répondu 8 août 2023

Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. We appreciate your review, and I’m here if you have any questions!

Cheers - Emilia from Lucky Orange

1 mars 2021

Not only is this very addictive, but very valuable, and the support team is great, and efficient in replying

SophisticatedSofas
Royaume-Uni
11 jours d’utilisation de l’application
Lucky Orange LLC a répondu 4 mars 2021

“Very addictive” and “Very valuable” are words we love hearing from our customers! Seeing what your customers’ experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thank you for this five-star review (and your kind words for our support team)! We’re here if you have any questions.

Cheers - Jordan from Lucky Orange

8 janvier 2021

Great app ist perfect to have an overview over your shop. You can see the customers live. Great 5 stars.

readable art
Allemagne
11 jours d’utilisation de l’application
Lucky Orange LLC a répondu 12 janvier 2021

Thanks for your five-star review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, thank you for your review, and please reach out should we be able to provide any further assistance. Happy tracking!

Cheers - Kelsey from Lucky Orange

25 mars 2023

i recommend this app to anyone who wants to see exactly what their customers do on their website. Very good and I love it a lot

NightsMarket
Australie
8 mois d’utilisation de l’application
Lucky Orange LLC a répondu 28 mars 2023

Thank you for the recommendation! Happy to hear you love using Lucky Orange on your site. We're here if you need anything!

Cheers - Bradley from Lucky Orange

28 octobre 2021

This app is great for new and existing business owners. Provides great insights on where your site is performing well and where you can optimize it. Justin was super helpful and answered all of our questions!

AMEERA HAMMOUDA
États-Unis
10 jours d’utilisation de l’application
Lucky Orange LLC a répondu 29 octobre 2021

Thank you for your review and such kind words! I love talking to customers like you, and I’m always happy to help. The more you learn about your visitors and what they experience, the more you can make data-driven updates that result in measurable success. Thanks again for your review, and we’re here should you need anything else!

Cheers - Justin from Lucky Orange

24 août 2023

Great app to capture customers' reviews and the support team has been fantastic and so accommodating! Highly recommended!

Luna Beauty Supplies
Australie
10 jours d’utilisation de l’application
Lucky Orange LLC a répondu 25 août 2023

It sounds like you’ve been able to dive right into the insights and find ways to improve your website. Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your store. Thank you for the review and don’t hesitate to reach out should I or my team be able to assist you in any way.

Cheers - Emilia from Lucky Orange

Modifié le 28 mai 2021

Im very happy with this app and the team. In the beginning it didnt worked. But the team helped me very quickly. im now in the free plan but im sure that i will change it in the future when im succesfull.

getsomevibes
Allemagne
10 jours d’utilisation de l’application
Lucky Orange LLC a répondu 28 mai 2021

We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your conversions and business. Our team is always here to help, and we’re thrilled we were able to impress you with both of our support and technology. Thanks for this five-star review, and happy tracking!

Cheers - Bradley from Lucky Orange