Avis (1 435)

Note globale
4,7
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
19 octobre 2021

I have only just integrated our website with Lucky Orange and being able to have a 1-on-1 training call with Justin to walk me through the platform and best practices have allowed us to understand how to really unlock the power of Lucky Orange and create a tailored experience for our customers

Accio Box
États-Unis
6 jours d’utilisation de l’application
Lucky Orange LLC a répondu 19 octobre 2021

We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Plus it’s always great to connect with our customers. :-) Thank you for your review and sharing the Lucky Orange love. Don’t hesitate to reach out if you need anything!

Cheers - Justin from Lucky Orange

6 septembre 2020

Extremely useful. Without it, I would never have noticed an error in the URL of one of my Facebook ads.

teaddict24
Italie
6 jours d’utilisation de l’application
Lucky Orange LLC a répondu 10 septembre 2020

WOW! We love to hear that Lucky Orange has been so helpful in growing your store, and it’s great to see that it helped you identify an error before it could cost you in lost leads from your Facebook campaign. Thanks for your review and let me know if there’s anything else I can do for you!

Cheers - Kelsey from Lucky Orange

Modifié le 25 juin 2020

Impressive app. The recordings are smooth and accurate. Fast and friendly support. They also have a nice live chat feature.

Elizeal
Canada
6 jours d’utilisation de l’application
Lucky Orange LLC a répondu 26 juin 2020

Those are words we love to hear! Nothing feels better than finding ways that make your customer experience better than ever. We’re passed your review along to our sales and development teams to share the love. Thank you for your five-star review, and we’re always here should you need anything!

Cheers - Kelsey from Lucky Orange

16 janvier 2017

Great app and highly useful for our website.

Outsourcesol
États-Unis
6 jours d’utilisation de l’application
29 décembre 2018

This app is very very handy when you want to look at the recordings. Most of the time it is pretty accurate. A few things I don't like about it is that there is no mobile application that I know of and it is super buggy on my phone to use from shopify. Also, I have noticed that it is less accurate than the live view option in spotify, sometimes is says that there are no ppl even though there is actively someone on my website according to the live view.

Shop RRS
États-Unis
6 mois d’utilisation de l’application
7 mars 2018

Very useful and insightful app. Did the trial but I'm unable to do in monthly at the moment but will definitely use in the future :)

Thetoastedcoconut
Sainte-Lucie
6 jours d’utilisation de l’application
27 décembre 2017

Good idea! but the support customer is very slow. They said free 7 days but when I paid, they didn't plus 7 free days??? when I deleced app, I have to pay for it. Install again, pay again...stupid app.

I Sell What I Love
Royaume-Uni
6 mois d’utilisation de l’application
26 novembre 2020

I have to use my PC to be able to view the dashboard. I can’t see it on my iPhone or iPad. I especially should be able to see it on my iPad since I see the desktop sites of most websites.

Twenty4K Muscle Massager
États-Unis
6 mois d’utilisation de l’application
Lucky Orange LLC a répondu 26 novembre 2020

Oh no! We are sorry for the inconvenience and frustrations you’re experiencing with our app. My team and I would like to connect with you to learn more about what you’re experiencing and make things right. Please reach out to us by phone (text or call) at +1-913-200-3927 or by emailing support@luckyorange.com. We hope to hear from you soon.

Cheers - Bradley from Lucky Orange

26 mars 2023

A lot of great tools to help with insight. Well supported and intuitive to get up and running. Customer support is very helpful!

ALPHACHANNELING
États-Unis
6 jours d’utilisation de l’application
Lucky Orange LLC a répondu 28 mars 2023

Thrilled to hear that your gaining insight into your visitor behavior with Lucky Orange. Thank you for the five-star review and kind words. Please don't hesitate to reach out if there's anything else we can help you with!

Cheers - Bradley from Lucky Orange

8 juin 2023

Amazing app to see what users are doing on the site. I fixed so many errors I didn't know existed.

Miami Links
États-Unis
6 jours d’utilisation de l’application
Lucky Orange LLC a répondu 9 juin 2023

Thank you so much for sharing the Lucky Orange love! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks for this five-star review! Always here if you need anything from our team.

Cheers - Emilia from Lucky Orange