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Good customer service and interface is user friendly
Thank you so much for your review! Love to hear that we can wow you with our technology and support. Nothing feels better than finding ways that make your customer experience better than ever. We designed Lucky Orange to be easy to install, easy to use and easy to understand, and we’re thrilled that you’ve found our interface user friendly. Thanks again for your review, and we’re here if you need anything!
Cheers - Jordan from Lucky Orange
Un'app che tutti i venditori dovrebbero avere, sono rimasta molto colpita, mi permette di capire come si muovono i miei clienti grazie ai video registrati, mi da una visione del mio sito e mi permette di capire cosa funziona e cosa no. E solo nel periodo di prova sono riuscita a fare molti miglioramenti. Mi piaciono anche le notifiche sonore che segnalano eventi decisi da me (esempio quando qualcuno entra sul sito). Consigliatissima.
Grazie per la tua recensione e per le gentili parole! Vedere esattamente cosa fanno e come si trovano i tuoi visitatori e clienti sul tuo sito web tramite Lucky Orange può fare una differenza significativa nel migliorare il tuo sito e far crescere la tua attività. Invece di fare esperienza con i dati analitici, puoi vedere realmente cosa ha fatto qualcuno nel tuo negozio. Anche a noi piacciono le notifiche sonore! :-) Grazie ancora per la tua recensione e raccomandazione, e non esitare a contattarci se hai bisogno di qualcosa!
Saluti - Justin da Lucky Orange
Really helps us understanding how the user interacts with our system, 1 star minus as it cant track vector tracing which would be super useful for our shop
We appreciate your review and feedback! Seeing what people who visit your website do and experience is invaluable! We appreciate your suggestion to track vector tracing. I've already passed your feedback to our product development team. Thanks again, and we're here to support you if you need anything!
Cheers - Jordan from Lucky Orange
The team is super helpful. The software is pretty amazing. Worth it, for sure!
Thanks for your review! We're thrilled to be able to impress you with our customer service and app. "Pretty amazing" is a phase we love to see our customers use when describing Lucky Orange. Thanks again for your review, and we're here if you need anything. Happy tracking!
Cheers - Justin from Lucky Orange
Very user friendly and easy to read the data
Thank you so much for sharing the Lucky Orange love! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks for this five-star review! We are always here if you need anything from our team.
Cheers - Emilia from Lucky Orange
It's the easiest app I have ever used!!! And the features are super useful!
These are the words we love to hear! Visitor behavior is vital for improving your Shopify store, and it shouldn't be restricted to those with a PhD in analytics. Thank you for your review, and don’t hesitate to reach out if you need anything!
Cheers - Emilia from Lucky Orange
great application a love itttt
We love to hear it! Visitor behavior can shed so much light on figuring out what's stopping people from checking out. Thanks for leaving us a review, and we're here if you need anything!
Cheers - Emilia from Lucky Orange
Love the intuitive set up-in a business where my time is everything that is a massive win. The sales team are enthusiastic and know their product in side out which is thoroughly engaging and inspires you to use. I'm looking forward to really see the extent of what LO can show me in terms of UX data and learnings
Thanks for your review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, thank you for your review, and please reach out should we be able to provide any further assistance. Happy tracking!
Cheers - Jordan from Lucky Orange
Great customer service
Thank you
No, thank you! Those are words we love to hear. Nothing feels better than finding ways that make your customer experience better than ever. We appreciate your review and kind words, and we’re always here should you need anything!
Cheers - Emilia from Lucky Orange
Lucky Orange has given us some excellent insights on our newly launched US-based site. It was very quick and easy to set up and it immediately helped us to identify an issue with bots exploiting our Google ads.
We literally spend hours on Lucky Orange using it to help identify what our customers are interested in and where the pain points are.
We love it!
These are words we love to hear and happy that you were able to use Lucky Orange to both spot bots and find ways to make your website better than ever. It's addicting to see how people really click, move and scroll on your store! Have you tried our Discovery tool? It helps you spot pain points even faster by jumping to pre-loaded optimization opportunities, such as who had a frustrating experience on your website. Here's a help document to get you started (https://help-preview.luckyorange.com/article/525-how-to-use-optimization-opportunities-with-discovery) or feel free to reach out to support@luckyorange.com if you need any help. Thanks again for your review, and happy tracking!
Cheers - Justin from Lucky Orange