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Based on the demo we’ve seen, Lucky Orange seems like a great product with a variety of useful features. We are looking forward to using the app and hope it will help us improve our website.
I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success and are thrilled that we were able to impress you with our technology, onboarding and customer support. Thank you for allowing us to be part of your store’s journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking!
Cheers - Emilia from Lucky Orange
I was CONFUSED much more than my customers! what a nightmare to install this app! no matter what I did, it would not install.
DELETE.
Good app to review analytics, it's a necessity with e commerce these days. If your on the fence, there's no risk, lucky orange provides a free trial and the results that make you want to keep using their software.
Thank you for the review and your feedback! We agree, if you own an e-commerce business, analyzing how visitors navigate your site is a must. Please don't hesitate to reach out if there's anything we can help you with!
Cheers - Bradley from Lucky Orange
I have never written review for any shopify app so far, but I felt not writing for lucky orange is injustice. Its simply the best, exactly tells you where you lack. The things that you have-not focused but matters to customers can only be known when you see how customer acts on your site. Massive respect for its developers.
It’s an honor to be worthy of your first Shopify review! These are words we absolutely love to hear. It sounds like you’ve been able to dive right in to find ways to improve your website. Being able to see firsthand how customers spend time on your website can make a huge difference for your website and customer experience. I’m here if you have any questions! Thanks for sharing the Lucky Orange love.
Cheers - Jordan from Lucky Orange
It is a great app to track your visitors insights. I've not been much familiar with this app because LO offers a 7 day free trial and I am a newbie to it. I would be glad if LO offered me another a Month Free Trial. Thanks, Great app. Recommended app.
It costs $10/month and they charge you $39/month, It works fine but they charge you more for no reason(I only have 1,000 visits per month), I do not recommend it to anyone.
We are currently working with the merchant to resolve this right away as we do not even offer a $39 per month plan. It seems there may have been a misunderstanding on how billing works for Lucky Orange and we are helping to clarify that right now. Will make sure to update as soon as this is resolved.
Cheers- Bradley from Lucky Orange
Buggy as hell, even to register an account I needed several tries. I couldn't get it to work, every time i should set it up again!?
Thanks for your feedback, and we apologize for your experience. This certainly isn’t what we want any of our customers to experience. As I mentioned in my previous email, I would love to connect with you to get this issue resolved and learn more about the issue in general. Our team wants to hear more about the errors you’ve experienced to fix any isolated bugs that might have been missed during the testing process.
At your earliest convenience, please respond to my last email to schedule a time to hop on a quick screen share. We can also connect via WhatsApp, Microsoft Teams or Google Meets if that’s more convenient.
I look forward to speaking with you soon - Bradley from Lucky Orange
I've used many apps, but Lucky Orange is hands down the most useful one on the market. It provides you so much important information you otherwise would not have. 100% recommend to any shop owner.
If you haven't heard of Lucky Orange or used it before you have no idea what you are missing out on. Forget all the extra bells and whistles they give you (which are amazing) the core process here is watching video recordings of what exactly your customers did on your website.
What did the customer type? What pages did they go to? Where did they pause? Where did they get confused? Why is there an unknown bug on a certain page you never noticed before that is the sole reason people are not converting?
These questions are all answered and more.
Imagine the first time someone told you about "screen sharing" and that you can share your screen with someone, it was mind blowing.
Well install Lucky Orange, listen for the doorbell sound when your visitors come, watch them live on your website, or go into the recordings and watch ANY visitor and exactly what happened on your website.
I promise you to be mind blown again and get addicted to it.
It's bringing the "security camera" + seemingly impossible analytics to your online store.
Lucky Orange simply rocked the whole app industry with this one.
Any store that wants to survive should front the $10 for this app, the data is simply too important to not have, it's invaluable.
A must have App for anyone looking get detailed analytics on customer behaviour on their store. Being able to view in real-time how visitors are interacting with your site is a super awesome feature within lucky orange!