Note globale
4,7
Nombre d’avis par note
  • 85 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
19 novembre 2023

So far so good. I haven't been using the app very long but my onboarding call was really helpful and promising! I look forward to seeing how this app can help my team understand customer behavior even more!

Golden Chic®
États-Unis
3 mois d’utilisation de l’application
Lucky Orange LLC a répondu 4 décembre 2023

We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Plus it’s always great to connect with our customers. :-) Thank you for your review! Don’t hesitate to reach out if you need anything.

Cheers - Emilia from Lucky Orange

17 novembre 2023

Easy to use app that explains website analytics in a visual and easy to understand format. Good customer service too

Fernwood & Co
Canada
Environ un an d’utilisation de l’application
Lucky Orange LLC a répondu 20 novembre 2023

There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you could isolate the issue and fix it. Thanks for your review and don’t hesitate to reach out if you need anything!

Cheers - Emilia from Lucky Orange

2 novembre 2023

Great app and amazing customer support! Emilie helped me very quickly and was there for me the entire time. There’s a bit of learning curve, least for me it was, but otherwise very useful app!

Bull Terrier World
États-Unis
5 mois d’utilisation de l’application
Lucky Orange LLC a répondu 10 novembre 2023

Seeing exactly what your visitors and customers do and experience on your website through session recordings and heatmaps can make all the difference in improving your website and growing your business. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review, and happy tracking!

Cheers - Emilia from Lucky Orange

28 novembre 2023

This is a powerful tool. The recordings and heat maps allowed our team see our store through the "eyes of the customer". It made a big difference, within 3 days of installing this app, we learnt a lot about consumer behavior. This enabled us to optimize our store as necessary, the results followed. Definitely worth the investment.

Skywalkzy
États-Unis
3 jours d’utilisation de l’application
Lucky Orange LLC a répondu 4 décembre 2023

These are words we love to hear! Getting that front row experience to see how your customers use your website makes all the difference in growing your business. Thank you for your review, and don’t hesitate to reach out should I or my team be able to assist you in any way.

Cheers - Emilia from Lucky Orange

12 novembre 2023

Really great, helps you identify problems with your site and keep track of how consumers are finding and engaging with your store. !00% recommend

Nomads Roam
Émirats arabes unis
4 mois d’utilisation de l’application
Lucky Orange LLC a répondu 14 novembre 2023

Thank you for your kind words! We're thrilled to hear that Lucky orange has been helpful in identifying and addressing any issues with your site. We're committed to providing the best tools for understanding visitor behavior and engagement. Thanks again, and we're here should you need anything!

Cheers - Emilia from Lucky Orange

Modifié le 11 février 2024

Have recently moved from Classic version to their new version, and absolutely love the insights and interface. Powerful tool, must have for all E-Comm businesses.

Little Seedling
Australie
Presque 3 ans d’utilisation de l’application
Lucky Orange LLC a répondu 30 octobre 2023

We appreciate your review and recommendation! ! It's fantastic to hear that you find Lucky Orange valuable for monitoring real-time data and customer interactions. Visitor behavior makes all of the difference! Thanks again for your review and recommendation, and please don't hesitate to reach out if you need any assistance.

Cheers - Emilia from Lucky Orange

Modifié le 25 septembre 2023

I do love this app.
the insights and data i can see from visitors and what they are looking at is really helpful. i get to see their country and what products get most traffic.
I had some issues with the plan they offered but with some excellent support they got me back on track. a little pricey for micro business but worth it.
highly recommend. its one of the best heatmaps i have found

mysticstarlux
Australie
12 mois d’utilisation de l’application
Lucky Orange LLC a répondu 22 septembre 2023

Seeing exactly what your visitors and customers do and experience on your website through session recordings and heatmaps can make all the difference in improving your website and growing your business. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review, and we're here if you need anything!

Cheers - Bradley from Lucky Orange

6 décembre 2023

it is quite useful. i noticed the recordings are better than those of other plugins.

Mr. Higgins
Chypre
4 jours d’utilisation de l’application
Lucky Orange LLC a répondu 15 décembre 2023

Seeing exactly what your visitors and customers do and experience on your website through session recordings can make all the difference in improving your website and growing your business. Thank you for your review, and we’re glad to be a part of your website’s journey. Happy tracking!

Cheers - Emilia from Lucky Orange

14 février 2024

great!

Aero-Swing
États-Unis
12 jours d’utilisation de l’application
Lucky Orange LLC a répondu 19 février 2024

We love when our users call us "great!" It's always amazing what visitor behavior you can see when you use Lucky Orange. Thanks for your review, and we're here if you need anything!

Cheers - Emilia from Lucky Orange

21 mars 2024

After installation, the app doesn't let you create an account, keep showing errors.

Kali Shop
Allemagne
13 minutes d’utilisation de l’application
Lucky Orange LLC a répondu 22 mars 2024

Thank you for bringing this issue to our attention. This appears to be an isolated issue, and our team is here to help. Please respond to my email at your earliest convenience so we can identify and address the errors you are experiencing. I look forward to connecting with you and will monitor our inbox for your reply.

Best Regards - Kelsey from Lucky Orange