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Always a pleasure to work with these guys!
Prompt replies when I have questions and I really love the tracking and replay Lucky Orange offers. It even can see if somebody added something to they cart.
The pleasure is all ours! We love answering any questions our users may have, and we're always here to support them. It's great to hear that getting the front row seat to watch visitors interact is giving you the insight you need to optimize your store. Thanks for your review, and we're here if you have any questions!
Cheers - Justin from Lucky Orange
Herramienta fundamental cuando quieres iniciar o haces cambios importantes en tu diseño de página. Con el nuevo plan de 100 rastreos gratis sería un desperdicio no instalarlo.
¡Emocionados de escuchar cómo Lucky Orange ha tenido un impacto positivo en toda tu website! Poder entender a tus visitantes es invaluable. ¡Gracias por esta reseña de cinco estrellas y por tus consejos para otros comerciantes de Shopify! Estamos aquí si necesitas algo más.
Saludos - Emilia de Lucky Orange
Emilia helped me immediately with some questions I had. She was very thorough and quick to assist!
We're always happy to help our users with any questions they may have. Our team strives to impress users with our technology and support. Thanks for your review, and don't hesitate to reach out if you have any questions!
Cheers - Emilia from Lucky Orange
Really like it so far. It has helped me understand customer behaviour and I have a chat to reply to any questions. I would recommend it!
Thank you so much for sharing the Lucky Orange love! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks for taking the time to leave us a review! Always here if you need anything from our team.
Cheers - Jordan from Lucky Orange
Like and good app
Thanks for leaving us a review! Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. We appreciate your review, and we’re here if you have any questions. Happy tracking!
Cheers - Emilia from Lucky Orange
Emilia was really helpful and explained every aspect of this app. It gives in depth analysis about traffic.
I'm glad you found our 15-minute call so helpful! Our onboarding is all about you, our users! When you can learn how to use our 20+ features and ask the questions you need answered, you get to insights faster than ever. We appreciate your review, and we can't wait to see how you use visitor behavior to grow your business. Let us know if you need anything!
Cheers - Emilia from Lucky Orange
Emilia was extremely helpful and gave an excellent overview of different unique features in Lucky Orange that I found to be extremely useful for using into the future. Really excited to continue to use Lucky Orange to better the customer journey!
Thank you for your five-star review! Getting that front row experience to see how your customers use your website makes all the difference in growing your business. We wish you continued success, and don't hesitate to reach out should we be able to help you in any way! Happy tracking!
Cheers - Emilia from Lucky Orange
Helpful and informative app
Thank you so much for leaving us a review! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. Don't hesitate to reach out if you need anything!
Cheers - Jordan from Lucky Orange
Great app. Easy to install by copy and pasting the 1 line code. Support by email and zoom was good.
We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute tour is a great way to accomplish it. Thank you for your review, and don’t hesitate to reach out if you need anything.
Cheers - Emilia from Lucky Orange
I scheduled an onboarding call and was helped by Emilia. She was very helpful, friendly, and answered all my questions thoroughly. I was able to set up and measure my website funnel, heat maps, scroll maps, and surveys. Unfortunately, the tool is limited if you don't have Shopify Plus which allows you to track checkout page user interactions.
We appreciate your review and are thrilled we were able to impress you with our onboarding call. This is a free 15-minute tour of our app that's available to all users to introduce them to our 20+ features and answer any questions they may have.
While you need Shopify Plus to see checkout interactions, we offer preloaded checkout events for all users that let you follow how visitors made it through the checkout, such as who filled out their contact information but left before completing the payment information. You can also trigger surveys, announcements and chat invites based on these events to help save the sale.
I would be happy to walk you through the Shopify checkout events, so please reply to my last email referencing this review to connect. I look forward to hearing from you soon!
Cheers - Emilia from Lucky Orange