Avis (1 388)

Note globale
4,7
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
10 octobre 2024

Does what it promises very well.
I will for sure re-enable it as soon as my eshop scales up.
Using the recordings I have learned a lot about how hard earned visitors interacted with my shop.
Looking forward to keep using Lucky Orange in the near future.

Sensiel Health & Performance
Suisse
28 jours d’utilisation de l’application
Lucky Orange LLC a répondu 15 octobre 2024

We appreciate your review, and we'll be here when you scale up! Visitor behavior is the key to improving your customer experience and growing your business. Thanks again, and we're here if you need anything!

Cheers - Justin from Lucky Orange

8 novembre 2024

Had a great call with Emilia this morning. She was very sweet and helped me with integrating the software with my Shopify store. The process was seamless. Really a great start!

M&J Games, LLC
États-Unis
6 mois d’utilisation de l’application
Lucky Orange LLC a répondu 11 novembre 2024

I'm so glad you enjoyed our call! Our free onboarding call is available to all users to help them get started on the right foot with Lucky Orange. Our team prioritized an effortless integration to bring you the visitor behavior insights you need to grow your website and business.

Thanks for your review, and we're just one email away if you need anything!

Cheers - Emilia from Lucky Orange

5 septembre 2024

Lucky Orange is by far one of the greatest apps I have used for my business. It has helped me recognize vulnerabilities in my conversion optimization to increase sales overall. I feel few apps on Shopify are worth the money, but Lucky Orange is by far the best. If you're sales are suffering and you don't know why, Lucky Orange will tell you. The recordings are amazing and do not slow your store down. 10/10 recommend for any e-commerce business.

SAINTEÓ
États-Unis
Environ un mois d’utilisation de l’application
Lucky Orange LLC a répondu 9 septembre 2024

Wow! It sounds like you’ve been able to dive right into the insights and find ways to improve your website. Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your store. It's an honor to be called "the best!" Thank you for the review and 10/10 recommendation! Don’t hesitate to reach out should I or my team be able to assist you in any way.

Cheers - Justin from Lucky Orange

6 octobre 2024

We made a few immediate changes, seeing how customers have experienced certain widgets on our shop. Rage clicks, who knew! Thanks for great insights!

Poet and the Bench
États-Unis
Environ un mois d’utilisation de l’application
Lucky Orange LLC a répondu 8 octobre 2024

These are words we love to hear! Having that front row seat to see what people do on your website really makes a world of difference. Thanks for leaving us a review, and we're here if you need anything!

Cheers - Emilia from Lucky Orange

15 novembre 2024

We've been using this app for about a week now and I must say I'm impressed. It's easy to use, provides great analytics, and has some good features. I think the best part is how quickly we were able to integrate and use. Looking forward to diving in and getting the most out of it for help with our website traffic and conversions.

Cotton Flower Clothing
États-Unis
6 jours d’utilisation de l’application
Lucky Orange LLC a répondu 18 novembre 2024

We love impressing our users, and we're thrilled to have already accomplished this goal. Have you tried our Discovery feature? It helps you find answers to your most pressing questions about visitor behavior, such as what actions frustrated visitors or those who didn’t convert took while on your website. Our team is excited that you’ve found Lucky Orange easy to use and that you’re diving into the insights to improve your conversions. Thanks for your review, and remember, our team is here if you need anything!

Cheers - Justin from Lucky Orange

12 novembre 2024

Lucky Orange is quickly entering our daily routine for store checks.
We installed it because something seemed off, and it turned out there were some tracking issues with Shopify. We checked the recordings and Lucky Orange gave us the peace of mind we needed after days of trying to identify possible problems. As we playing the video sessions, we started to analyze how visitors interact with our site, we've already identified key areas for improvement.
Although we don't have a lot of data yet, the heatmaps have shown interesting patterns—like the fact that customers are actually using filters, which was a surprise to us.
The dashboard also stands out by offering a clear and simple way to see a lot of useful information at a glance. Overall, Lucky Orange is becoming an essential tool for understanding what's happening on our site...whenever you feel something is not right, you go and check the videos!

Wander Wears
Italie
5 jours d’utilisation de l’application
Lucky Orange LLC a répondu 14 novembre 2024

Thanks for taking the time to leave us such a great review! Removing the guesswork by using visitor behavior opens up all sorts of opportunities to improve your sales and customer experience. As you’ve experienced, you can leverage your existing traffic to understand how people are truly engaging with your store. Getting that front-row seat to your visitors is truly a game changer. Again, thank you for your review, and we're here if you need anything else! Happy tracking!

Cheers - Justin from Lucky Orange

14 août 2024

Been really impressed with them and it's been a game-changer for our website. I love how I can see exactly how visitors interact with our pages every day and it's helped us spot little issues we never noticed before, and fixing them has boosted our conversions.The customer support team deserves a shout-out too - they're always quick to respond and super helpful. It's been worth every penny for us.

MIZIZI
États-Unis
8 mois d’utilisation de l’application
Lucky Orange LLC a répondu 16 août 2024

"Game-changer” is a phrase we love to hear from our customers! Seeing what your customers experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Also, thanks for the kind shout-out to our support team. We love to support our users and strive to provide superior service. Thank you for your review, and don't hesitate to reach out if you need anything else. As we always say, we're just an email away!

Cheers - Emilia from Lucky Orange

16 octobre 2024

The representative (Emilia) that assisted me today was very helpful in helping me figure out what was wrong with my account. Thank you so much!!

PeTRa'S ACCESSORIES
États-Unis
7 mois d’utilisation de l’application
Lucky Orange LLC a répondu 21 octobre 2024

We're happy to assist our users with any issues or questions they may have! I'm glad we could connect and get everything figured out. There's no time to lose when visitor behavior is waiting! Thanks for your review, and our team is just an email away if you need anything. Happy tracking!

Cheers - Emilia from Lucky Orange

12 octobre 2024

For everyone . I had an excellent onboarding call with Jordan! He was incredibly knowledgeable and took the time to walk me through the app's features, making sure I understood everything. Jordan's friendly demeanor and patience made the process smooth and enjoyable. The app itself is user-friendly and has some fantastic features that I can't wait to explore further. I feel confident and excited to start using it, all thanks to Jordan's exceptional support. Highly recommend this service!

Threads & Brawls
Inde
10 jours d’utilisation de l’application
Lucky Orange LLC a répondu 15 octobre 2024

Thank you for such a glowing review and recommendation! We’re thrilled you enjoy our customer support and technology. There really is nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. Thanks again for taking the time to share the Lucky Orange love, and let us know if there’s anything else we can help you with.

Cheers - Jordan from Lucky Orange

14 novembre 2024

I’ve been using an app that tracks user activity on my website, allowing me to access key insights like the most visited pages, heatmaps, number of visits, return rates, and, best of all, a live view of visitors navigating the site. The app works seamlessly and has become essential for people like me who have recently launched a store. It helps us understand visitor behavior and identify what works and what doesn’t, enabling us to make necessary adjustments based on real data. Additionally, the app is incredibly intuitive, so I didn’t even need to reach out for support.

Matte Galeria
Brésil
6 jours d’utilisation de l’application
Lucky Orange LLC a répondu 18 novembre 2024

Wow! Thanks for sharing the Lucky Orange love. Our team appreciates the time you took to write this review. It sounds like you've been able to dive into your Lucky Orange insights! When you can see how people really navigate and use your website, you can make changes that result in growing your business. We love that you've found the app so easy to use too—we designed it to be user-friendly for all users, regardless of their background or technical experience. Thanks again for your review, and don't hesitate to reach out to our team if you ever need any assistance!

Cheers - Emilia from Lucky Orange