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Great app to use to point out potential problems on your site. Great experience
Being able to see firsthand how customers spend time on your website can make a huge difference for your website and customer experience. I’m here if you have any questions! Thanks for spreading the Lucky Orange love.
Cheers - Emilia from Lucky Orange
Such great insights about my store! Because of Lucky Orange i've been able to analyze a ton of data and make changes in order to optimize my store for more conversions
It sounds like you’ve been able to dive right into the insights and find ways to improve your website! Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your business and website. Thank you for the review and don’t hesitate to reach out should I or my team be able to assist you in any way!
Cheers - Justin from Lucky Orange
Have only been using the app for a short period of time, but so far so good. Lots of useful information.
Thanks for taking the time to leave us a review! We are so happy that you have been able to start wading into Lucky Orange! Our team is always here to help our customers be as successful as possible. Please let us know if you need anything!
Cheers - Justin from Lucky Orange
Super helpful to see where visitors are clicking and spending their time. We've never had insights like this before and are really excited to see in real time how changes to our store affect the user experience and conversion funnel.
Abracadabra! It may feel like magic, but Lucky Orange provides incredible insights into visitor behavior. With our 20+ features, you can get a better picture of what your visitors are truly doing and experiencing on your website. I’m so glad we’ve been able to impress you with our technology! Thanks again for sharing the Lucky Orange love, and we’re always here if you need anything!
Cheers - Justin from Lucky Orange
The app seems not be being working correctly. It is cutting off in mid recording and skipping through recordings. In addition, I had a 15 minute onboarding appt. today at noon and no one showed up.
This isn’t the experience we want any of our users to have. Unfortunately, our onboarding expert encountered a technical issue that prevented them from joining your call, and they have been trying to reschedule with you over the past few days. We apologize for the inconvenience and understand your frustration.
Regarding your recording issues, our team is eager to investigate and find a resolution if necessary. Since this hasn't been reported by other merchants, please respond to my last email with more details so we can start looking into your issue and assist you promptly. We can also reschedule your onboarding call, and I will personally ensure that you are taken care of. We hope you will give us a chance to make things right.
Best Regards - Kelsey from Lucky Orange
The App helps me improve my Store so that my customers can have a better shopping experience.
Love to hear that you’ve been able to learn more about your visitors to optimize your store! When you can understand what’s preventing a positive customer experience, you can make real-time changes that result in happier customers and more sales. Thank you for your review, and don't hesitate to reach out should you need anything from our team. Happy tracking!
Cheers - Jordan from Lucky Orange
I am still testing the system and waiting on a suitable time to have an onboarding call so that we can better understand feature and benefits, but from what we have seen so far, this is very useful and will add value to our knowledge base making decision making more practical.
Thank you for your review! Being able to see what visitors do and experience on your Shopify store can make all the difference in improving the customer experience and your conversions. Please respond to the most recent email from out team and we can work with you to coordinate a good time to set up an onboarding call. Thanks again for your review and do not hesitate to reach out with any further questions!
Cheers - Emilia from Lucky Orange
I've been testing out Lucky Orange with a free trial and I've been really impressed since day one.
I've always thought that I didn't really need anything besides google analytics to understand how my customers were engaging with my store, so I was pleasantly surprised to find that using Lucky Orange was so much more intuitive, informative, and easier to tailor.
And the "rage clicks" feature? Don't know if I'll be able to live without it when my trial runs out. :)
Thank you for taking the time to leave us a review! We appreciate your kind words and the thorough review of your experience with Lucky Orange. Google Analytics is an incredible tool, but Lucky Orange puts together the missing pieces of the conversion puzzle by showing you more than just data points. You can see exactly what people are doing on your website and where they show frustration signals, like those rage clicks! Please don't hesitate to reach out if you need anything, and thanks again for your review. Happy tracking!
Cheers - Justin from Lucky Orange
App works great - the one time I had an issue, Emilia and the tech team were quick to to find the solution and help.
Thank you for your review! So glad we were able to connect and start to get the issue resolved. We’re always here to support our customers’ successes. Visitor behavior is invaluable as you grow your website, and there's no time to waste when there are conversions on the line! Don’t hesitate to reach out if we can be of service in any way.
Cheers - Emilia from Lucky Orange
Lucky Orange app was useful to make Conversion Rate Optimization updates to our website. The onboarding process made it easy to use the app. It helps us better understand the traffic and conversions on our website. Thank you.
Thanks for leaving us a review! We love that we've impressed you with our technology and onboarding process. Our onboarding is complimentary for all users, ensuring you get the answers you need to get started with Lucky Orange. As you experienced, understanding visitor behavior makes all the difference in improving your conversion rate and optimizing your store strategically. Thanks again for your review, and our team is here if you need anything!
Cheers - Jordan from Lucky Orange