Lucky Orange Heatmaps & Replay , 1 149 avis
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A fantastic tool to really understand your customer and future customer behavior. Its intuitive and east to use. Highly recommend it.
Thank you so much for this great review! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. We’re thrilled to be part of your journey and wish you continued success! Happy tracking!
Cheers - Justin from Lucky Orange
Switching to Lucky Orange for our chat was a great decision! Not only was it cheaper than our last chat program, it also provides analytic insights that are soo much easier to understand than Google Anayltics. The other feature that I'm in love with is the polls. Overall great investment!
This is probably the best app in the Shopify app store. This allows you to drill down and really see what is going through your customers heads. It has analytics, live chat, polls, heatmaps, and so much more. This is an amazing app, thats about all I can say!
Incredibly helpful software for streamlining UX. Provides tons of data on how visitors use the website and navigate to checkout.
Thank you for the five-star review and sharing the Lucky Orange love! There really isn’t anything like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. We’re thrilled to be part of your journey and wish you continued success!
Cheers - Jordan from Lucky Orange
We are so impressed with the amount of actionable information this provides about the Customer Journey. This information helps provide a strong roadmap for growth.
Also, Super Impressed, with how easy install and set-up were.
Great to hear that you have discovered insight from Lucky Orange data to inform your website optimization roadmap! Understanding visitor behavior is always a meaningful way to support the customer journey. Please don't hesitate to reach out if there's anything we can help you with.
Cheers - Bradley from Lucky Orange
This is one of my favorite apps. It really shows what customers are thinking and helped me move some things around. Great customer service too.
Fantastic app and unlike Google analytics, this is bang up-to-date. No delay of 8/9 minutes before giving data. Incredibly accurate and a must for anyone wanting to learn more about their visitor behaviour.
Very useful app. I can see where my customers hover and pause on my site. It allows me to be in their shoes.
The customer service went above and beyond what I would have expected. I had an issue with visitors going to product listing that had mistakenly been deleted and google was sending them there as if the products were available and wasting our ads money. I wanted to track when this happens so that my team would know in the future and be able to stop it. There didn't exist a ready answer for this but Lucky Orange's customer service staff, namely Bradley and Joel, customized a solution for me that was exactly what I was hoping for. Now whenever someone hits a 404 page they get tagged and I see it right away. "Lucky" orange indeed!
Sincerely,
Staff at Thephotosavings.com
Every store should have this app! In just a few days, we have gotten tons and tons of information that we would not have know otherwise. And awesome customer service!!