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I had my 15-minute on-boarding call with Jordan yesterday and it was very useful. I've only been using the app for a few days and already it has provided me with a lot of info. Jordan enthusiastically pointed out some of the highlights of the app and the many ways to customize the reporting results. I feel better prepared to analyze the data now after our conversation.
Thank you for your review! We love talking with our customers about how to best leverage Lucky Orange, and we are glad you found the call beneficial. We are always here to support our customer's success. Again, we appreciate your review, and we are here should you need anything else!
Cheers - Jordan from Lucky Orange
The app is super easy to use, and their customer service is amazing—quick, helpful, and always on point. They made sure all my questions were answered. Definitely happy with both the app and the support!
We appreciate your review and thank you for the kind words. We strive to provide all of our customers with a great product and excellent support. We're just as excited to hear that it has been so easy to use our app. Visitor behavior data shouldn't be hard to use or understand, and we aim to make it easier than ever to gain the insights you need to grow your Shopify store. Thank you again for sharing the Lucky Orange love, and we’re here if you have any questions!
Cheers - Justin from Lucky Orange
Great to see what customers are doing on the website
These are words we love to hear! Seeing what your customers experience in real time can give you the insights you need to address their needs quickly and prevent any barriers to conversion. Thank you for this five-star review and for your business over the last year! Please let us know if you need anything!
Cheers - Emilia from Lucky Orange
I am addicted to this app. It's so exciting to see the behavior of my customers. However, I've noticed that it doesn't always track all customers because, for example, I have purchases but the app doesn't show it. But otherwise it's a really exciting app.
Thank you for your review! Being able to see what visitors do and experience on your Shopify store can make all the difference in improving the customer experience and your conversions.
Regarding your feedback about not always tracking all customers, we reached out to you regarding this. Please respond back to the most recent email from support@luckyorange.com so we can make sure that we get this addressed for you.
Thanks again for your review, and don't hesitate to reach out with any questions.
Cheers - Jordan from Lucky Orange
i'm still testing the app but it seems work perfectly for my purpose! very user friendly dashboard and very helpful features
Thank you so much for your review! Glad to hear that we are the perfect fit for your site! Our features really help you deep dive into that visitor behavior and pull out the insights you need. Thanks again for your review, and don't hesitate to reach out with any questions!
Cheers - Justin from Lucky Orange
As someone constantly seeking ways to improve user experience and optimize conversion rates, Lucky Orange has been an invaluable tool. The app provides robust features that allow you to see exactly how visitors interact with your site, making it easier than ever to pinpoint friction points and optimize the user journey.
Wow! It sounds like you’ve been able to dive right into Lucky Orange visitor behavior to identify areas for improvement in both user experience and conversion rates. We love hearing our users describe Lucky Orange as an "invaluable tool" with "robust features!" We designed Lucky Orange to provide you with easy-to-digest visitor behavior insights that you can use to grow your business. Thank you for your review! Our team is just an email away if you need anything.
Cheers - Emilia from Lucky Orange
Emilia from LO, helped us to identify a better approach towards learning from our customers
We're always happy to help our users get the most out of Lucky Orange, and we're glad we could show you new ways to understand how people really use your website. Thanks for leaving us a review, and we're here if you need anything!
Cheers - Emilia from Lucky Orange
It is the perfect app to see how customers visit your website. This was really helpful for me to understand where do my customers click and to increase conversions on my website.
When you need to see what people really did and experienced on your website, you shouldn't settle for anything less than perfect. We love that you've been able to eliminate guesswork and identify where your visitors are facing pain points. Thanks for leaving us a review! Our team is here to support you if you need anything.
Cheers - Emilia from Lucky Orange
Highly recommended, including for non-geek beginners like myself, super user friendly and intuitive navigation that yields immediately actionable insights: kudos, and the customer support is great too, speedy and effective, go for it!
We appreciate your review and recommendation! Our team designed Lucky Orange to be easy to install and use for everyone, regardless of experience or background. You shouldn't need to be a "geek" to optimize your Shopify store! We love that you've found Lucky Orange to be so user-friendly and intuitive, and that your visitors' behavior has provided actionable insights for improving your Shopify store. Thanks for the shout-out to our support team—we love supporting our users, both now and in the future! Thanks again, and don't hesitate to reach out if you need anything!
Cheers - Jordan from Lucky Orange
Lucky Orange has been a game-changer for understanding my customers' behavior! What I really like is how intuitive it is—it integrates seamlessly with Shopify and is easy to set up and use, even for someone who isn’t an analytics expert.
Unlike Shopify Analytics, which is simplified but lacks insights into the full customer journey, or Google and Meta Analytics, which can feel overwhelming to set up and interpret, Lucky Orange gives me a clear, real-time view of how visitors interact with my site. The Heatmaps and Replay features let me test the customer journey, identify pain points, and quickly make user interface adjustments to improve the experience.
“Game changer” is a phrase we love to hear from our customers! Seeing your customers’ experiences in real time can give you the insights you need to address their needs quickly and prevent any barriers to conversion. As you mentioned, traditional analytics can be either too simplified or too complicated. Lucky Orange allows you to quickly and easily see exactly what people are doing on your website, rather than guessing and piecing together the conversion puzzle with data points. Thanks for your review, and please don't hesitate to reach out if you need anything!
Cheers - Justin from Lucky Orange