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This is an amazing app to have, helped us improve our website and look at issues we did not know about. A must have especially for new stores, the information you get on customer behavior is second to none. The support is fantastic. Try to understand how this works before you make a judgement and reach out to support for any questions, they are really helpful. Well done!
Uncovering potential roadblocks for your customers is extremely important to increasing their satisfaction and ultimately their likelihood to convert. Wishing you continued success this holiday season and please reach out if we can be of assistance in anyway.
Cheers- Justin from Lucky Orange
This app is helpful. Now I able to see the traffic of my site. Thank you.
Phenomenal app. It's a definite must have if you want to know what elements on your website work and what don't.
Very promising tool for an affordable budget. Live chat for assistance also works very fast and the agent was able to anwser all my queries. Happy with the analytics and recording that will defintely help me improving the conversion rate of our webshop www.wijnenlacascina.be
Prompt and helpful customer service!
Such a great app. Very helpful tool to see how customers interact with your website. They also have excellent customer support. Highly recommend it.
I was very curious about how my site's content would attract visitors, so Lucky Orange's service offerings were revolutionary. The data provided was all beautiful and exciting.
Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. We appreciate your review, and I’m here if you have any questions!
Cheers - Jordan from Lucky Orange
Not sure what's better, the app itself, or the customer service! They are both what you would hope to expect from a Shopify Plus platform and this is rare. This app has been a tremendous help to us and we couldn't imagine being without it. This app allows us to evaluate the customer experience and flow while navigating our site, troubleshoot glitches, problems with checkout, etc., all recorded for playback, review and the ability to send the recorded errors/glitches to Shopify Support. Incredible App! I was able to see the Shopify Calculating Shipping Options, was hanging/timing out. I was able to grab a recording to show this as proof to Shopify, to troubleshoot. This was causing customers to abandon checkout. I would have never known, if I didn't have this incredible app!
Thanks to Justin at Luck Orange. Great customer service! Combined two accounts, and was quick in his response.
It was great getting the opportunity to work with you and glad we were able to get your account question resolved. Happy tracking!
Cheers- Justin from Lucky Orange
This app does exactly what it says and so much more. Amazing insights in to your customer behavior. Bradley and his team there were awesome set it up in minutes. Great app