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LuckyOrange is amazing at helping you to understand what your users / customers are doing on your webstore by showing their interactions, clicks, scrolls and navigation. Install is super simple and the interface is easy to use. I would highly recommend LuckyOrange to anyone wanting to improve their UX and UI.
Thank you so much for this glowing review! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. We’re thrilled to be part of your journey and wish you continued success.
Cheers - Jordan from Lucky Orange
The Lucky Orange app is a must for every merchant. The customer behaviour feedback is so valuable. Plus it has live chat built in which is what I was originally looking for when I found Lucky Orange.
I had a few problems combining my 2 stores onto the one Lucky Orange account. The support I received from Justin at LO was superb. He went way over and above what I asked him to fix. It is so reassuring when you get service like that. Highly recommend this app.
I never run a site without Luckyorange. You need to know your customer activity to make a crucial decision for your business and Lucky Orange is the tool that you need.
Highly Recommend the app if you want to uplift your store's performance!
Thanks for your review and recommendation! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, thank you for your review, and please reach out should you need anything!
Cheers - Emilia from Lucky Orange
Excellent! I wish I could give this 10 stars! Until now I was a Hotjar user, disappointed with the holes in their software. Lucky Orange resolved the issues I was having. Their system is incredible and offers so many features I didn't even know I was missing. My experience with their support team was top-notch. They answered all of my questions quickly-- I truly appreciate it (thanks Danny!) The customer service alone made up for at least 80% of why I signed up-- it was THAT impeccable!. (I talked to a real guy, not a robot!)
P.S. This software is a steal at $10! Lucky Orange, thanks for putting together such an incredible tool and making it affordable for us small businesses to enjoy.
P.S.S. If you don't already have this, you need it! Quit hesitating!
I’m learning so much about my site visitors. Lucky Orange is a great tool to analyze consumer behaviors and experience on your business site. I highly recommend small businesses learning from their integration with Shopify and any other platforms that they work with. Lovely!
Thank you for your review and recommendation. Getting that front row to your visitors’ experiences on your Shopify store can make the difference in identifying conversion-killing issues. Thanks again for sharing that Lucky Orange love! We’re here if you need anything.
Cheers - Emilia from Lucky Orange
Great Products and, and 10/10 for the custommer service !!
These are words we love to hear! We aim to impress our users with our technology and support, and it sounds like we were able to accomplish that! Can't wait to see how visitor behavior insights help you grow your website. Thanks for your review, and we're here if you need anything!
Cheers - Justin from Lucky Orange
Lucky Orange gives more insight on user behavior that leads to relevant changes. It makes it clear where a shopper is sticking and can see indecision almost in real-time.
Thank you for your review! We're thrilled to hear that Lucky Orange provides valuable insight into user behavior, helping you identify areas where shoppers are sticking and detecting indecision in real-time. It's fantastic that our tool is aiding you in making relevant changes to optimize your website. Happy tracking!
Cheers - Bradley from Lucky Orange
Loving the app so far and Kelsey was super helpful with my onboarding. I've learned a lot about how customers navigate my website through the recordings and filtering through tags makes it easy to navigate recordings.
At Lucky Orange, we strive to help you answer as many questions as we can about your website. It's important to us that our customers have a strong understanding of Lucky Orange early on and we are glad to get the opportunity to get you started on the right path! It was a pleasure speaking with you, and we’re always here should you need anything else!
Cheers - Kelsey from Lucky Orange
Such a fabulous app. I can kick myself for waiting for so long to use it. But more than that the customer service is top class. I love also that you can schedule a 1:1 with someone to go through the app if a bit overwhelmed with all the features.
Don't waste time like I did. There is NOTHING better out there.