Lucky Orange Heatmaps & Replay

This is one of the most mind-blowingly useful apps I've ever seen! I can't believe everybody doesn't know about this!!! You can watch exactly what your customers are doing on the pages of your site, scrolling, zooming, whatever! If you spend some time watching the replays, you can make some extremely useful optimizations! What a game changer!!!!!!!!

The best app ever on shopify! This is a revolution in helping us with our website
The customer care is absolutely great and so quick.... a must have for all new eshops!

Love this app. Real time views of shoppers visiting and page views. I would definitely recommend.

Great app I can't say enough good things about Lucky Orange. Easy to install lots of features, I like seeing what the customers are looking at live and the heat maps are nice. Also like like that it records each visit. Lucky Orange is just flat out great!

Had issues with downgrading from their free plan - kept getting an error message and their support took days to get back to me. I'm updating my review because they made sure I was taken care of and even offered to call me directly to go over what was happening. I appreciated their extra effort to make sure this was corrected. We have used Lucky Orange for years and never had any issues until this year. Not sure if something is broken between Shopify and Lucky Orange that does not allow you to downgrade to their free plan.

perfect customer service! awesome!
justin was quik to respond and was super helpful!

They have very helpful customer service
Just hopped off a call and the representative was supper nice any question she didn't know she didn't pretend she knew (like a lot of egoistic saas companies) She just authentically answered no one ever asked me that I will need to ask the development team.

I must say being in Australia I have found the online help to be pathetic due to time zone related issues.
However Lucky Orange has saved me in that I am new to this game and still trying to figure things out.
Through information on recordings I have been able to identify issues that otherwise would not have been eg broken links when I updated my site.
I have also identified a trend of people jumping to one collection of my site and never appearing interested in buying from this collection - this enabled me to do detective work in a different area which has resolved significant issues with my online advertising - so Hopefully Lucky Orange will be paid for within a few months of this error being resolved!

Best app in the Shopify store, will let you know how to improve your store, products, descriptions, etc

This is what I use for checking my site traffic. In fact, I have it on 4 different websites. It works flawlessly and allows me to see a recording of each visit, which is priceless. Another great feature is the heatmaps which shows the areas where visitors click the most and even how far down your pages they scroll. Amazing app and highly recommended!