Avis (1 392)

Note globale
4,7
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
12 juin 2017

Definitely my favourite app on shopify. So helpful!! Provides a tonne of insights for shop owners and it's interesting to compare Shopify, Google Analytics and Lucky Orange stats! Can be some noticeable variations based on the way they capture info. I probably trust Lucky Orange the most out of the three since they're not trying to sell themselves in tandem with their service. The only thing I'd ask for is a more attractive contact/away form. Atm it's grey and very basic looking. Would be great to be able to customise the look to match the site. Everything otherwise is A++++! Great work guys!

Outside The Bubble
Australie
8 mois d’utilisation de l’application
26 septembre 2023

Lucky Orange is great; the more you use it, the easier it is and its really simple to understand, yet powerful. It tells you so much and helps in different ways, all displayed with clarity. Ive reached out for some info via the App and i was responded to very quickly and was a real personable service. Recommend for sure..

Pure Grip
Royaume-Uni
8 mois d’utilisation de l’application
Lucky Orange LLC a répondu 28 septembre 2023

These are words that we love to hear! The more you learn about your visitors and what they experience, the more you can spot those conversion potholes and address them before they cost you more sales. We appreciate the time you took to write this review and share the Lucky Orange love. We're here if you have any questions!

Cheers - Emilia from Lucky Orange

15 novembre 2016

Brilliant app for tracking how people interact with your website

Bon Tampons
Nouvelle-Zélande
8 mois d’utilisation de l’application
29 juillet 2018

Great. Tracks everything, affordable pricing, provides valuable insight, very helpful support team.

100% recommended.

1milbrand
États-Unis
8 mois d’utilisation de l’application
Modifié le 10 février 2021

By far the best replay app I've used so far, able to show/view java apps on the site I wasn't able to view with other programs. The live chat is also very handy, the UI is very easy and detailed, thank you.

Pairidaeza Health Ltd
Royaume-Uni
8 mois d’utilisation de l’application
Lucky Orange LLC a répondu 15 février 2021

We love when our customers walk away saying, “by far the best replay app I've used so far!” Hearing from our customers on how they have been to use Lucky Orange to optimize their stores is extremely beneficial and motivating to our team. We’re so glad you’ve been able to use so many features of Lucky Orange, from our session replay to live chat. We wish you continued success and don't hesitate to reach out should we be able to help you in any way!

Cheers - Kelsey from Lucky Orange

24 mars 2019

If you are on the fence about which reporting app to leverage for your CRO efforts, try Lucky Orange. It's on the low end for price considering what you get for $10 and in the 7 day free trial you start with, you can gather TONS of data. by the time your free week is up, you won't want to give it up. Great app guys!

Outdoor Tactical Tech
États-Unis
8 mois d’utilisation de l’application
23 août 2018

I tried other chat programs and they usually worked okay but were expensive and one-featured or didn't work well on phones. Lucky Orange had great stats and control so I kept them. When I went to pay up for a subscription, there was a snag because i had two accounts. Justin in their chat popped up and asked to help. Boy did he! Couldn't have doen it correctly wihtout him.

All in all they have a great program and equally great customer service.

It has helped me snag a couple of sales I would not have had, so I feel it is worth the investment. Mike.

Mexico Mike Maps Trip Planning
États-Unis
8 mois d’utilisation de l’application
30 octobre 2019

I recently installed this app and received an offer to get a brief personal introduction. This was very effective, and I found the app extremely valuable. IN particularly, watching the recordings!

Birdtitude™
Israël
8 mois d’utilisation de l’application
Lucky Orange LLC a répondu 30 octobre 2019

The best part of my day is getting to talk to our customers and helping them understand all the benefits Lucky Orange has to offer. Thank you for taking the time provide your feedback!

Cheers- Justin from Lucky Orange

25 novembre 2020

This app is very helpful for me specially for new products that I test on my store. I helps me a lot to understand how visitors are reacting to the landing page. Then I optimize my landing page based on the replays and live views I watch. My favorite is the live view feature, it's very exciting seeing your customer starts adding to cart until they reach checkout. I highly recommend this app, really a very helpful and a very user-friendly tool.

Home Grandeur Store
Philippines
8 mois d’utilisation de l’application
Lucky Orange LLC a répondu 25 novembre 2020

Hearing from our customers on how specifically they are using Lucky Orange to optimize their store is extremely beneficial as we continue to make improvements to our tools. Live view continues to prove valuable and we are glad you are leveraging it to get a better understanding of your customers experience while on your store. We wish you continued success and don't hesitate to reach out should we be able to help you in any way!

Cheers- Jordan from Lucky Orange

6 décembre 2022

Lucky Orange has been a tremendous help, in helping me build my stores Brand. Being able to see what your customers' needs are, has been a great success for me.

Legendary
États-Unis
8 mois d’utilisation de l’application
Lucky Orange LLC a répondu 7 décembre 2022

So glad our product has helped your business grow! Understanding why your website visitors do what they do can help you optimize your conversion rate. Please don't hesitate to reach out if there's anything we can help you with!

Cheers - Bradley from Lucky Orange