Avis (1 426)

Note globale
4,7
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
17 septembre 2024

So far so good! It is extremely interesting to see how customers interact with our store.

Plush + Oak
Canada
9 mois d’utilisation de l’application
Lucky Orange LLC a répondu 20 septembre 2024

Diving into visitor behavior to identify ways to improve your website is invaluable to growing your business. We appreciate your review, and I’m here if you have any questions!

Cheers - Emilia from Lucky Orange

14 novembre 2024

Very useful app, it shows you How your customers and visitors behave on your store, therefore you can modify your add or Ui accordingly I strongly recommend it

Essential4You
Turquie
6 jours d’utilisation de l’application
Lucky Orange LLC a répondu 15 novembre 2024

We appreciate your review and strong recommendation! We love when our users describe us as "very useful!" Seeing everything your visitors and customers do in real time provides tremendous insight as you work to improve your customer experience and conversions. If you need anything, please don't hesitate to reach out to our team for assistance. Happy tracking!

Cheers - Emilia from Lucky Orange

17 septembre 2024

I had an onboarding demo call with Jordan and he was very helpful with showing us the features and benefits of the system, and was passionate about the app. The heat map, and recordings of live sessions is going to be very helpful for our new website that launched to be able to track how our ads are performing.

Trident Series
États-Unis
3 mois d’utilisation de l’application
Lucky Orange LLC a répondu 20 septembre 2024

I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success and are thrilled that we were able to impress you with our technology and onboarding. Thank you for allowing us to be part of your store’s journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking!

Cheers - Jordan from Lucky Orange

24 novembre 2024

Great tool to help us understand our traffic better and to interact with customers.

MANDERWEAR
Allemagne
14 jours d’utilisation de l’application
Lucky Orange LLC a répondu 25 novembre 2024

Diving into visitor behavior to identify ways to improve your website is invaluable for growing your business. Our team is thrilled that Lucky Orange has been the tool you needed! We appreciate your review, and I’m here if you have any questions!

Cheers - Justin from Lucky Orange

26 septembre 2024

The heatmaps and visitor replays are invaluable to our business. We have gained so many actionable insights from watching them!

Audio Life Inc.
États-Unis
Presque 2 ans d’utilisation de l’application
Lucky Orange LLC a répondu 30 septembre 2024

Seeing exactly what your visitors and customers do and experience on your website through session recordings and heatmaps can make all the difference in improving your website and growing your business. We love to hear that getting these insights has helped you to identify how you can make the visitor experience better than ever. Thanks for your review, and we're here if you need anything!

Cheers - Jordan from Lucky Orange

11 novembre 2024

Good app and quick help from the support team when I had issues.

The Light Providers
États-Unis
Environ 2 mois d’utilisation de l’application
Lucky Orange LLC a répondu 14 novembre 2024

Thank you for your review! Our team is always here to help our customers achieve success, both now and in the future. Using Lucky Orange insights to learn more about your website visitors can help create an exceptional online experience. Wishing you continued success—we’re here if you need anything!

Cheers - Emilia from Lucky Orange

22 décembre 2024

This app is def a necessity if you are trying to use Shopify's out-of-the-box analytics to analyze web traffic driven by ads, and other campaigns. The recordings are the most helpful part.

The functionality could be a bit more intuitive, especially when it comes to interpreting trends and heat maps, but def a step up if you need to better understand how UX impacts customer behavior.

Mahogany House
États-Unis
6 jours d’utilisation de l’application
Lucky Orange LLC a répondu 24 décembre 2024

Thank you for leaving us such a comprehensive review. You’re right—when you’re driving traffic through paid campaigns, you need to understand which campaigns were more successful and why. Lucky Orange gives you a front-row seat to see what people really do on your website and to better understand the impacts of those UX optimizations. When you get the chance, would you please reply to my last email referencing this review? We want to better understand how we can make our functionality more intuitive. Thanks again, and I look forward to hearing from you soon!

Cheers - Emilia from Lucky Orange

9 novembre 2024

I found Lucky Orange incredibly helpful! It helped me identify bottlenecks and issues on my website immediately and helped to improve the quality.

Highly recommend this tool!

Suntied
Australie
7 jours d’utilisation de l’application
Lucky Orange LLC a répondu 11 novembre 2024

Wow! We appreciate your review and recommendation. Our team is thrilled that you've found Lucky Orange so helpful! We love hearing that getting a front-row seat to your customers’ online interactions has been just what you needed to grow your conversions and business.

Thanks again for your review, and our team is here to help if you need anything! Happy tracking!

Cheers - Emilia from Lucky Orange

17 septembre 2024

I wanted to give special thanks to Emilia, who offered very professional help and proved to be kind and knowledgeable. I really valued how she handled my request for support being a new user of LuckyOrange.

Artiori
Italie
Environ un mois d’utilisation de l’application
Lucky Orange LLC a répondu 18 septembre 2024

Thank you so much for sharing that Lucky Orange! My team and I are always happy to assist our users with whatever they may need. We would love to walk you through a free tour of our app to introduce you to our 20+ feature and answer any lingering questions you may have as a new user. To get that started, please send an email to support@luckyorange.com referencing this email, and we'll find the best time in your schedule to connect. We look forward to hearing from you soon, and happy tracking!

Cheers - Emilia from Lucky Orange

1 novembre 2024

really useful, especially the recordings of people on the website

Gamesify
Royaume-Uni
17 jours d’utilisation de l’application
Lucky Orange LLC a répondu 8 novembre 2024

We love to hear that you've found our app useful, especially our session recordings. There’s nothing quite like the feeling of seeing exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you can isolate the issue and fix it. Thanks for leaving us a review, and don't hesitate to reach out if we can provide any assistance!

Cheers - Emilia from Lucky Orange